Dr Craig and her team are amazing!! The whole office is extremely nice and make you feel very…read morecomfortable.

I love this office. The staff is very efficient and empathetic. Pricing is very upfront and they…read morewere not pushy when it came to what I wanted/needed. I had to get a tooth pulled ( my choice) and they were so accommodating and kind. It was a bit harder than I expected but I was met with much understanding when I was a bit emotional. Amazing place to put your trust in.

I HATED going to the dentist. Because of that fear, didn't go for 3-4 years. Luckily I didn't…read morehave any major problems, but the work that I did have done was all thumbs up. Professional office and hygienist staff and GREAT Drs. Love Drs Jensen and Mohan. My fear has been quelled and I will continue to return to Plaza Dental every 6 months.

I had a very frustrating experience with my orthodontic treatment here. I paid in full for an…read moreunlimited Invisalign-style plan, but my case was later closed without my knowledge. I was told at my last visit to finish my current trays and that they would order more or remove the attachments afterward. Now I am being told I must pay additional fees just to have the orthodontic attachments removed and to receive retainers, which I believed were included in my original treatment plan. After being in trays for several years and going through multiple refinements, this has been extremely disappointing and stressful. Communication has been poor, and I do not feel my treatment was handled professionally or with clear expectations. I would encourage others to get everything in writing and ask detailed questions about what happens at the end of treatment.

Avoid at all costs! Was lied to about having cavities I did not have!…read more I went here for a standard cleaning. Was told I had four cavities, and could either have them operated on that day, or wait several months, in which more problems could arise. I foolishly agreed to let them work on them that day. They did a horrible job -- they ignored me when I told them I was in pain during the operation (said it was in my head and to tough it out), and I was in constant pain for months after the procedure. I went back to them to try to have them adjusted/fixed, but they did little to help. I ended up going to Adel Family Dentistry to have them fixed, and Dr. Sedars did a wonderful job fixing my fillings. What is most upsetting was looking at the x-ray images afterwards. Looking at the x-ray images of before the fillings, after Waukee Family Dentistry's fillings, and after getting them adjusted at Adel Family Dentistry revealed disturbing information. First, there were gaps between the fillings and tooth from the WFD fillings, which was why I was in pain. Second, and most upsetting, was that I never had any cavities. No cavities were shown in the x-ray WFD took that they said showed four cavities. The dentists at WFD are awful at their job, and liars. By far the worse experience I've ever had with a professional.

This has been my dentist for the past 4 years, and I always have a wonderful experience. They call…read moreto remind you of your 6 month appointments, and Dr. Tina has the best sense of humor!

Dr. Thomas is the type of world class dentist that every person should have the experience of being…read moretreated by. It's more like hanging out with a fun singing joking uncle who happens to care for your teeth. The clinic is warm, beautiful, and inviting and looks and smells nothing like a dental clinic. He made my fearful trembling highly phobic wife completely at ease. Only one other dentist has ever been able to do that. The ONLY complaint is that our appointment was at 4pm, at 4:30pm we ask the receptionist what tile our appointment was and she assures it was at 4 and then says they're having a crazy day. Okay, can someone communicate that? We were about to walk out and then finally we're told that the dentist is getting a chair ready.

I had Veneers done and had a ton of problems. I was assured that once I have my permanent teeth…read morethat I would not have any issues. Well since then I have had two more incidents including chipping my front tooth. He blamed it on my Medication and did nothing to rectify the situation. Be sure to Google Phalen Thomas before you choose this business. I am out a big amount of money and now have to find a Cosmetic dentist to fix all the problems that he has caused.

Dr. Hawks and his team are amazing to work with! I tend to get "White Coat Syndrome" whenever I…read morevisit the doctor or dentist. But Dr. Hawks and his team do a great job of making me feel more at ease. They are friendly and patient, and above all they are kind. I can tell they truly care and would recommend them to anyone.

Dr Hawks is one of the best dentists that I've ever had. He listens to our questions and answers…read morethem carefully and honestly. He does great work and really cares about his patients. His staff treat us like family and are always helpful and kind. I can't recommend Dr Hawks and his practice highly enough.

I hate leaving a bad review on ANY company, but this really didn't work out very well. The doctor…read moredid a lot of work on a tooth, that had a gold crown. The crown eventually had worn a hole through it, and a cavity had developed. The doctor did the cavity repairs, and installed a new crown. That was several months ago. I had complained about the pain over the next few days. I began wondering at that point as to whether the doctor should have done a root canal. The doctor sent me to another doctor that "evaluated" it, and decided a root canal was not necessary at this time. I am on Social Security, and that second opinion cost me over $300 out-of-pocket. So now I have to find another dentist to fix this problem.

Recently having moved to Clive, I have been to the clinic twice and was incredibly impressed both…read moretimes. Very attentive, friendly and professional staff. I can't say enough good about this clinic. I have found my home for dental services for sure! Randall Byers - Clive, IA

Dr. Sass and his professional team provide wonderful care and customer service. And they're…read moreexcellent with children. Fantastic experience from start to finish. I wouldn't go anywhere else.

Dr. Sass is amazing! He is a perfectionist and his work is outstanding. The entire staff is…read morewonderful, from the front desk ladies to the hygienists. You will feel comfortable here and be VERY happy you chose West Lakes. :)