This is the worst meal so far. The eggs are liquid, frozen and tasteless. I was given sour milk…read moretwice and two sour coffee creamers. Speaking of the coffee. It is undrinkable. I asked for some information on the coffee and i never got it. The food on the whole is barely mediocre, not as described in their brochure. The rooms are hot or cold because there is one thermometer for 4 rooms. The Ac In the PT gymn is lousy. Too much humidity because of a stop-gap portable AC that draws humid air into the room. It even has a bucket to hold the condensate that has to be emptied by hand. I have to use a comforter from home and wear a jacket at times. I was here 3 years ago and nothing has improved and the food has gone down hill. I hope News Week reads this because they are wrong. I doubt that they have ever been here or interviewed any patients. The 5 star CMS rating they tout is based solely on statistics. "Critics and industry experts have pointed to potential flaws in nursing home ranking methodologies, including those utilized by Newsweek and the Centers for Medicare & Medicaid Services (CMS), which form the foundation of these rankings. Common criticisms center on the reliance on self-reported data, lagging metrics, and the failure of rankings to capture daily care quality." Strange people come and ask personal questions that do not have any thing to do with health care. Either make the facility match the advertising or make the advertising match the facility. GP

These place is ran down, nothing up to date, food not on menu served, specific diet is not followed…read moreand the staff is rude, no help, and they try to be nasty to residents that they think is incompetent, luckily my mom is not and is her for the therapy only, but looking into a transfer there is only about 3/4 staff members that show any kind of care .. even with medication they just hand in a cup and not say what they are taken they just give and walk away. These people do not need jobs that care for people, the way they talk to patients like they nothing, some do have families and this is not ok

I can't believe I'm the first to review!…read more I love this place! 8 months ago I was given a referral for physical therapy for issues I was having with my right hand. I chose this location because it was 10 minutes from where I live. I was assigned to Bonnie who's one of the hand therapist. She immediately made me feel very welcomed. She has a great personality and just made me feel comfortable working with her. She listened to everything I had to say and reassured me that what I was feeling was typical in terms of what I was going through (carpal and radial tunnel syndrome). She explained everything we were doing in detail and always ensured I had everything I needed. After a few weeks I stopped therapy, had surgery, and chose to return to MedStar NRH Pasadena because of the wonderful experience I had. I once again started working with Bonnie and had, what I felt, was a continuation of the best care I've had. I still come here for physical therapy due to a shoulder issue (I'm all sorts of broken) and still work with Bonnie. I've gotten to know the front office staff and they are always so professional and nice. I really look forward to my appointments because each one has been such a pleasant experience. Knowing that one day I'll have to end my therapy does sadden me because I've bonded so well with Bonnie. If you're looking for physical/occupational therapy where the staff truly cares I highly recommend MedStar NRH Pasadena. You'll find that you're treated with the upmost care and feel like a valued patient, something so rare nowadays. If you happen to need hand therapy, ask for Bonnie. You won't be disappointed!

I have been doing PT at Rehab 2 Perform for about two months for an extensive injury. I primarily…read moresee Dr. Samantha and Dr. Drew. They have been awesome in tailoring and pacing my treatment. I am starting to feel some relief. I look forward to working with Dr. Drew and Dr. Samantha to achieve a full recovery. The facility largely models a gym. It is super clean and spacious. The equipment is well maintained. The front desk staff persons are friendly and competent. Lastly, it is super easy to book appointments and they typically have a lot of availability. I highly recommend Rehab 2 Perform without any reservations.

I have been working with Dr. Samantha Curbelo for the past 2 months to help with lower back pain. I…read morehave never been to physical therapy before so I wasn't sure what to expect, but Dr. Sam has made it such an incredible experience that I actually asked my doctor to extend my referral so we could keep working together. She is very positive and bubbly and always very encouraging, even when I'm unsure about a new exercise. She is very good at meeting you at your current level but also pushing you to make progress. She is informative, provides good feedback, and is very supportive. In just 2 months I have noticed increased strength, flexibility, and balance in myself and I'm happy to say my back pain is almost completely gone. I highly recommend working with Dr. Sam!

My mother was here 4 years ago before she passed away. I see similar comments to the complaints we…read morehad at the time. An Administration that lacks care or compassion, skeleton crew to care for patients and only a handful who are empathetic to the needs of their patients. The people who are in the care have in most cases daily needs that could result in life or death and it is dangerous for them to still be operational. I also blame the Maryland Department of Health and Mental Hygiene for lack of oversight of facilities like this one.

my mother passed in that nursing home and i would like to say some of the staff were really nice to…read moremy mother as she was only in her early 40s but some staff left her in a pissy diaper that caused my mother to get an infection and sores on her butt that required surgery and my mother had MS and she got an infection in her leg that was not properly taken care of and required an amputation my mother was taken back there after her hospital visit where she passed on the fourth of september my mother was 46 and i'm only a teen and some of the nurses neglect caused this.

This company came thru for me at very short notice. Sue provided superb pre and post-operative…read moretransportation required by a medical practice. Reasonable pricing and reliable service.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

My father spent about a week at Genesis for physical therapy after an illness and we found the…read morestaff to be friendly and helpful, the food very good, and the facility clean and well managed. Everyone here was very nice and we had a good experience as Dad completed his PT and got back on his feet.

This place is so seriously understaffed that it forces poor quality of care for patients. I have…read moretwice waited as much as an hour for a nurse to respond to my call button. For parts of two days the call button system was shut down for repairs - with no warning given to patients. I think most of the staff have their hearts in the right place; they simply cannot care for us all. I have hired a private duty nurse to come in daily to check on me, as a form of self preservation. Only one more week to go!

My wife and I just completed 12 physical therapy sessions with this business after being injured in…read morea car accident. The staff people are exceptional! The therapists (shout out to Amy, who was fantastic!) identified our injuries and their biological causes, treated us effectively for them, and gave us exercises to do at home to maintain and improve upon our progress. The administrative staff were friendly, efficient, and professional, sending us appointment reminders and calling us when our appointments needed to be changed. I cannot recommend them highly enough.

My provider, Rachel Rosenberger, is an exceptional healthcare professional. She totally pours…read moreherself into your situation, spends as much time as necessary listening to you and figuring out how to best treat you. She's the kind of provider you hope to have in all of your healthcare settings - so conscientious and compassionate, thoroughly knowledgeable, and a terrific 'bedside' manner. So refreshing and encouraging to have someone like her helping me overcome my physical challenges! The Odenton office and its staff is also a very welcoming place - very organized, friendly, patient-centered. Everyone here truly cares about the people they serve.

Thank you to all the staff, nurses, physical therapist, occupational therapist, speech therapist,…read morethe techs,... Everyone!. Encompass has trained their staff well to understand what compassion and care is all about. I spent a few days this week with my father, who is 92. He's fallen a significant amount of times and is growing weaker. He said his goal as "walking out of the facility", and everyone has taken that very seriously. Thank you off for being supportive. Love Ngozi! The facility is spotless and well taken care of, just like the patients that they take care of. Thank you for being there for us.

My mother will be discharged tomorrow after she suffered a stroke. This place is first-rate in…read moreevery respect. The case manager Judith went beyond her duties to assist with details during my mom's stay and transition home. The entire personnel knew their jobs and extended themselves pleasantly and professionally at all times. The facility is up to date n equipment, technology and extremely clean. The cafe area is clean with no foods or large amounts of food in steam tables for hours. The private rooms and bathrooms - OUTSTANDING! I would not hesitate recommending Encompass Health Care/ Rehabilitation of Bowie. It's simple - the entire staff has passion for what they do. This makes them superb in patient care.

I want to let people know how wonderful this facility is, my mother in law was being released from…read morethe hospital and had to go to a Rehab center and this was the only one in the area that had space. Every day my talked to her she would say how wonderful the nurses were taking care of her, due to Covid we werent able to go in and see her but they did ask us before putting her into a room if we wanted a room with a window and we could come to the window to see her. One morning she wasnt doing very well and they called and said we could come and see her, we had to have a covid test before we could enter the facility. The family was able to see her that day and my wife was able to stay until a little after 8pm and then she had to leave. She passed a few hours after, and the facility called and informed us. The only negative thing I would have to say about the facility is when a loved one dies in the middle of the night why cant they wait until in the morning for the funeral home to have to be contacted and then the funeral home calls you and wants to discuss everything at 1am. This needs to be changed..

If I could give this place a 0 star rating I would. The staff is extremely unknowledgeable and…read moreapathetic. They don't care at all about their patients and conveniently it's always "shift change" and the nurses literally know nothing about their patients. Something always goes wrong and they can never formulate a story of what happened to their patient. This place is absolutely inhumane and I wouldn't wish it on my worst enemies. Do not put your loved ones here - it is simply the worst. Also, not spill to tea but the "nurses" are most definitely not real nurses. They don't even know basic medical knowledge.

You guys see that ambulance. Put your love one in there and you see them daily. At one point the…read moreambulance came for one patient and 45 minutes later came for my mom. I'm telling y'all DO NOT SEND YOUR LOVED ONE THERE!! This place is the reason my mom is dead! Only reason it's getting a one is you can't write a review.

It's difficult to thoroughly rate a place which I only visited daily and did not stay, but I can…read moresay this place made my father healthy and whole again and sent him home to live his normal life again. After a major foot operation, my dad could not walk without assistance. My mother couldn't lift him and without any in-home care, he needed to have a place to provide daily physical therapy, medical assistance and meals. Heritage Harbour Health & Rehabilitation Center is located near the Annapolis Mall and Riva Road, off in a secluded wooded area. It is very convenient. The rooms are shared with two people and a small curtain between the beds. The TVs are small and somewhat old. The TV channel is the Baltimore channel line-up which was difficult for my dad since he is an avid Washington sports fan. There is WIFI but it's not that reliable. The PT facility looked great. That's what it's all about. The therapists were very friendly and committed to getting everyone healthy. After my farther was sent home, they continued to visit his home and help with daily PT. Before we knew it, they arrived to pick up the wheel chair, walkers and everything else. Now my dad is walking about as good as new. Overall, my father never said anything bad about the place but was obviously happy to get home.