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    Watts Property Management

    3.0 (4 reviews)
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    Property management

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    6 years ago

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    6 years ago

    Very poor service, have to beg to have things done that are supposed to be included in monthly rent.

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    8 years ago

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    Hill City Rentals - Evington townhome

    Hill City Rentals

    (7 reviews)

    We moved in Nov. 1st, we took occupancy on Oct. 23rd. Sometime between Sunday night at 9p and 6a…read moreMonday morning ( 12/20-12/21), our heat went out. Put in a request for maintenance, they came, said the compressor is bad, and to use the emergency heat until it could be fixed - which they said "they couldn't guarantee it would be by Christmas." Here it is, Christmas Eve, no further contact or update has been provided, we are still having to run our emergency heat. Monday (12/21) around 7:30a, I went to one of the storage closets to get a pack of diapers and notice the carpet was wet and mold on the wall around the baseboard and up about 5 inches on the wall. Put in another maintenance request. Someone came and looked, cut some of the wall, and showed me a broken piece of PVC pipe he found in the wall. They said that a plumber would be out 12/22. 12/22 at approx 9:30a, doorbell rings. Guy is here to look at the leak. There is a small crack that you can see through between the hinge and doorframe on our laundry area. I watched this man take a pair of plyers, forcibly unscrew my cold water hose from my washing machine, let water run out, and tighten it back. He then said "your hose wasn't tight I fixed it." I told him I had literally just watch what he did, and he said the same thing "hose was loose" it was not, as the man that was out here the day before looked and said that wasn't the issue. When I asked about the piece of broken PVC pipe the other guy found in the wall, the guy said "he doesn't know what he's talking about." Someone did come and spray the walls and the carpet in the closet area, but it smells like mildew and needs to be cleaned properly. No communication about further cleaning. I talked to the secretary at 10:04am 12/22 and requested the actual property manager call me. She was very rude, and I got rude right back, but here it is again, 12/24 and no call back. We literally have not even left been here for 2 months yet, and I have another 10 months to go. It is going to be long a drawn out. I highly suggest to anyone reading this, that you do not rent from these crooks. That is all they are, and they have made that very apparent.

    After reading the unfavorable reviews, I was hesitant to rent through this company. I do not want…read moreto diminish anyone else's experience, however, I would like to share mine. The AC went out during the hottest day of the summer, and was on a weekend. They called Monday morning to let me know someone was on the way to repair. The AC was fixed within 30 minutes of arrival. There have been three other needs and their response has been same day and professional. I deducted one star for the interior paint job. You can see it was a spot / touch up job as the paint not quite matches. The company agreed to waive my requirement to paint upon move-out. Works for me!

    Watts Property Management - propertymgmt - Updated May 2026

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