PROS: They did a fantastic job of tuning, cleaning, and…read moregetting my Ibanez S series with floating tremolo playing like new! The two people I deal with were very kind, talented, and hard working. CONS: Their business organization isn't the best: phone calls and emails went unanswered and timelines weren't met. However, this was during COVID and over the holidays and New Years. Given those circumstances and how great their work is, I am still giving them five stars. Local music shops over Amazon.

Best guitar repair shop in SC! Fixed up my old Epi really…read morenice. Support indie stores, it's good for the soul.

I walked in and I told him I had two desires: to buy their cheapest decent guitar and to play their…read moremost expensive guitars. He pointed to the cheap guitar and then to several racks of wonderful expensive guitars made by Martin, Santa Cruz and other small guitar makers with big reputations. I sat there joyfully for a couple hours. I think playing guitars that cost $10,000 and up. then I played and bought a $250 Fender acoustic. This is one of my favorite music stores and i hope they hang on. when i eventually buy a very expensive guitar-- I really want to deserve it first---I will buy it from this fine establishment. I love visiting guitar stores, and it's becoming a rarity because of the internet. I've watched my favorite guitar stores go out of business. I hope sylvan lives on forever.

This place was amazing. Really nicely curated collection of instruments and accessories. Friendly…read morestaff, and accessible instruments. Reminded me of Gryphon Stringed Instruments in Palo Alto. Highly recommended for acoustic instruments, ukes, mandos, guitars, oh my!

You know that feeling of walking into a store not knowing what to expect only to have your jaw…read moredrop? That happened to me today. I thought, "guitar store, huh?" Yeah, guitar store. Nationals, Martins, Guilds, banjos, mandos, some incredibly gorgeous hand-carved thing from Bali... all packed into a compact shop. Then Bernie starts talking and it's like the bookseller who's read every damned book in his store. A luthier with endless knowledge and experience running a guitar store. What a concept. And what a gift for local pickers.

I found this site searching for Fretwork for my 07' Fender Telecaster Ash Deluxe…read more During a consultation appt. I realized Bernie new exactly what was needed besides just a overall setup. Fret crowing & polishing as well as full setup. Of course I occasionally try to make adjustments & occasionally I get it OK. He also made some truss rod neck adjustments & fixed a neck bolt on issues. He knew by the look of my frets where the majority of my playing was on the neck. All I can say Is my Guitar sings better than I have heard it in years!! Highly recommend Carmel Valley Guitar professional service.

The only thing bad about a Boulder Creek is once you own one you will not be playing your other…read moreguitars....not even my Martin!! Amazing sound, ease of play, unique look, unparallelled craftsmanship, great sounding pickup system......AND.....the guys at the factory are the coolest!!!! The only reason Boulder Creek guitars are not in the hands of every guitarist is that they have not yet played one. Keep up the great work BC! ps....love, love the RipTide Ukulele same amazing workmanship.

In my opinion he ripped me off. Charged me 9 k for a guitar that doesn't stay in tune and after 2…read moreweeks wouldn't give me my money back. I asked him how he knew it was Brazilian Rosewood and he said because I say it is. A couple of months later I noticed he posted on his website. I'm not like Guitar Center. I can't refund products within 30 days.. I rarely play it

My guitar is simply beautiful and every teacher I have had has been very impressed. The sound from…read morethis guitar is so rich, deep and gorgeous. It's a pity that I am not a better guitar player, this one will help me get there. The Marc B. review smells.

What a find..... A unique, cozy guitar shop located in the quaint town of Saratoga…read more A bevy of beautiful (generally high end) instruments. I found the perfect Taylor acoustic for my daughter's Christmas/wedding/college graduation gift. Tyler is most helpful and a genuinely nice person. What he offers is basically a guarantee that will allow you to upgrade from your original purchase to something else and he will credit your original price towards your upgrade. Of course, your original purchase must be in the condition you bought it. A novel and intriguing offer. This shop gets 5 stars from me! And while you're in Saratoga, following your visit to Diamond Music, stop by a local coffee shop or diner to complete the afternoon.

All I gotta say is that the interaction/dealing with Tyler the past few days has been literally the…read morebest customer service experience in my whole life of buying/selling/trading guitars. (Bought and sold 75 guitars in 25 years.)

This place is rad. One of my favorite spots to find parts and stuff that other shops don't usually…read morehave on hand. There's always interesting guitars, amps and pedals to check out. I like the atmosphere of the place and Carlos seems like a cool dude that is always happy to help you find what you're looking for.

Warning to anyone buying from this seller through Reverb. Please do not let what happened to me…read morehappen to you. Guitar Wars knowingly bait and switched me on a Roland JC 120 amplifier. The price seemed fair enough and the picture seemed to match the description, however, the amp I received was a far cry from either. It arrived in an unsalvageable old furniture box, poorly packed, and absolutely beat to death. The model JC 120 that was delivered was not the same amplifier as the one advertised. It was hardly functional, the cabinet was cracked and tattered, channels popping and fizzing and knobs mostly not functioning. On top of that, it was filthy. Anyone who has ever played through a JC 120 knows that these are heavy amps that require casters to move them in any reasonable fashion. While pictured with the clean amp in the listing (the one that I did not receive), the tattered and battered model that was delivered to me did not have them. So here I am, essentially stuck with a useless burned out shell of a JC 120 that's basically immovable by one person without a hand truck. See pictures below. Guitar Wars knowingly scammed me out of $800+, don't let it happen to you. Please keep in mind, this did not happen in shipping. This was very much orchestrated intentionally. The amp was listed in "Good" condition. Please find a few images of the actual listing they posted below the images of the box. **please see Google reviews for pictures mentioned above**

Reviewing as a total music novice family. We needed to rent a violin for my 5th grader for…read moreorchestra. We could not have been more helpful, patient and kind helping us set up a rental. Similarly, when we made the return at the end of the school year, the process was seamless! Highly recommend!

Just bought a ukelele from here to keep practicing as a beginner, they have good intro/beginner…read morepieces up to more expensive and studier pieces. The range I saw was from sale items at 49.99 up to 200+, they have a good, moderate amount of choices at each level, with different brands and accompanying acessories! My ukelele is a soprano, a great beginner ukelele I was practicing with, got it for $75 with tax and a carrying bag included in my purchase, if I remember correctly, tag price was $69.99 I did ask if there was something similar to a brand/type of ukelele I started my practice with but I was then getting sold onto the more expensive pieces that I didn't have experience with and didn't ask for so that was a miss for me. Wish I got more of a relevant recommendation but the workers were sweet, they let us browse by ourselves for a good amount of time before stepping in (which good for me because I needed time to think, compare, and browse). When we went, there were a handful of other customers inside the store, it's located in a small shopping center but the store is bigger inside than it appears on the outside. The parking situation was just okay, not bad, could use a tad bit more space, we went ~1p the parking lot was full minus 2-3 spots but I noticed cars came and went from the time we got there until we left so it seems like there's a couple spots free at any given time due to the traffic coming in and out for small errands. Lots of instruments and accessories to be found inside and the workers seem to be happy to help find what is needed! Pretty well organized inside to find what you need on your own though, I was able to find the ukeleles quickly.

Took my SG in for a setup. Super pleased with the results! Cool shop, nice gear and staff were…read morefriendly and helpful. This place is a gem

We're very lucky to still have this music shop in San Jose…read more... Very friendly knowledgeable experienced staff.... I just had the intonation set up on my old Gibson Paul and it plays great... Ask for Terry to set up your guitar... Thank you.

Thomas Musical Instruments is quality and great value. Great service and knowledge. I would…read morereccomend them for service and rebuilds

I highly recommend John with Thomas Musical Instruments. He fixed my son's trumpet in less than…read more24 hours and was reasonably cost.