Highly recommended! Chip is awesome! Not only is he knowledgeable, intelligent, curious, intuitive…read moreand creative, but he is also a really nice guy and a great guitarist as well! He fixed two of my broken effects pedals very quickly and at a very competitive price. I am going to take my vintage tube amp to him next.

From the owner: Driven by love and respect for vintage Guitar Amps and Effects Pedals…read more services offered include: Diagnose noise, hum, buzz, or not working Re-Cap, Tube Biasing, on vintage amps Clean pots, connectors, switches, jacks, and overall inspection Performance Mods on amps and pedals - Keeley, Wampler, Dumble, etc Speaker selection and installation Guitar electronics - pickups, switches, pots, tone caps, treble bleeds, grease-buckets, and more

Thomas Musical Instruments is quality and great value. Great service and knowledge. I would…read morereccomend them for service and rebuilds

I highly recommend John with Thomas Musical Instruments. He fixed my son's trumpet in less than…read more24 hours and was reasonably cost.

PROS: They did a fantastic job of tuning, cleaning, and…read moregetting my Ibanez S series with floating tremolo playing like new! The two people I deal with were very kind, talented, and hard working. CONS: Their business organization isn't the best: phone calls and emails went unanswered and timelines weren't met. However, this was during COVID and over the holidays and New Years. Given those circumstances and how great their work is, I am still giving them five stars. Local music shops over Amazon.

Best guitar repair shop in SC! Fixed up my old Epi really…read morenice. Support indie stores, it's good for the soul.

I walked in and I told him I had two desires: to buy their cheapest decent guitar and to play their…read moremost expensive guitars. He pointed to the cheap guitar and then to several racks of wonderful expensive guitars made by Martin, Santa Cruz and other small guitar makers with big reputations. I sat there joyfully for a couple hours. I think playing guitars that cost $10,000 and up. then I played and bought a $250 Fender acoustic. This is one of my favorite music stores and i hope they hang on. when i eventually buy a very expensive guitar-- I really want to deserve it first---I will buy it from this fine establishment. I love visiting guitar stores, and it's becoming a rarity because of the internet. I've watched my favorite guitar stores go out of business. I hope sylvan lives on forever.

This place was amazing. Really nicely curated collection of instruments and accessories. Friendly…read morestaff, and accessible instruments. Reminded me of Gryphon Stringed Instruments in Palo Alto. Highly recommended for acoustic instruments, ukes, mandos, guitars, oh my!

This company (especially Dave P.) has helped me grow in my understanding of digital music and use…read moreof my old Yamaha Motif MO8 and my current XS8 over the years. He's been so very patient when I was a true beginner and learning how to speak "Yamaha synth operating system". I had one download problem awhile back and the company cured the issue in a heartbeat. Dave also runs the Motifator website and I cannot express my appreciation of the time and effort he puts into this website. His knowledge is deep and his products are always top of the line with extensive support to match. Thank you Dave and everyone at Keyfax and Motifator.com

From the owner: KEYFAX specializes in music and audio production solutions as a value-added reseller. That means we…read moresell a full range of products and services based around what used to be called 'recording.' This ranges from DAWs, to microphones, to plug-ins, to monitors, but also includes acoustic treatment, and mastering services. Plus KEYFAX offers a wide range of downloadable instructional video so you can really get the most out of your purchases.

I gave them 2 of my guitar for set up and evaluation for the fret work. They did a great job…read moreexplaining me what my guitar could benefit from and their explanations were very reasonable. They told me that I don't need fretwork. Just set up. I left my guitars there for one week and when I picked it up I was very happy with the outcome. Guitar is playing better now. People that work there were very friendly and helpful. We had a minor issue with scheduling, but eventually they did their best to fit me in and it turned out perfect. The price is affordable, especially for the service you get. Highly recommend.

Wow... World class Plek fret work, set ups and more in Santa Cruz! Outstanding repair work by…read moreprofessional, friendly and knowledgeable industry veterans who truly care about what they're doing. Timely turnaround, reasonably priced. I wouldn't bring by guitars anywhere else.

In my opinion he ripped me off. Charged me 9 k for a guitar that doesn't stay in tune and after 2…read moreweeks wouldn't give me my money back. I asked him how he knew it was Brazilian Rosewood and he said because I say it is. A couple of months later I noticed he posted on his website. I'm not like Guitar Center. I can't refund products within 30 days.. I rarely play it

My guitar is simply beautiful and every teacher I have had has been very impressed. The sound from…read morethis guitar is so rich, deep and gorgeous. It's a pity that I am not a better guitar player, this one will help me get there. The Marc B. review smells.

I rented a cello for 3 months, amazing experience. I will rent again soon after a short break…read more The staff was patient and knowledgeable with my beginner questions and helped me identify the best cello for me, trying out the different rental options as well as hearing them play the different options. I learned a lot practicing on the one they gave me and now will be able to select my second cello rental soon!

So I was restringing my daughter's violin, which required me to change all 4 strings. When you do…read morethis, the bridge, and even possibly the sound post may move or be displaced. So while I was on my last string, the bridge moved, and in the process I cracked it. Way to go, me! I looked up a violin place ASAP and contacted them. They promptly responded via email and I got an appointment the next day. They took my violin and made a new bridge. They also pointed out some problems with the violin, but I honestly don't want to shell out more money on a violin we're borrowing. I just hope it does it job until my daughter grows into a full size. I asked them various questions about different violin products and they were really helpful. I can't speak much about pricing bc I have nothing to compare it to, but they def had a steady stream of business.

Excellent service and competence -- thorough knowledge of the instruments that he repairs -- thank…read moreyou!

I took the rest of my inherited saxophones to Steve. He purchased the cases and some old…read moreinstruments that were of little value. It broke my heart to leave the baritone sax on consignment and realize my sweetie would never play it again. Steve found a buyer, a young woman, who played a baritone and was on the way to college with it. I did sell for about 1/2 of the appraised value. Steve was great to work with, I am happy that the sax will continue to be played. His percentage of the sale was very reasonable.