If u care about your rentals don't let Watson manage your investments. The company is dishonest, unprofessional and will never return calls. We never got our rent in time and at times it would be 3 weeks late. We noticed one of our rentals was being destroyed. We requested a walk through because they hadn't done one like they are suppose to twice and year. Watson charged us for the walk through. Angela is a bully and fake. She only wants your 10% a month and not put in the work to make sure your home is taken care of. Please do your research and stay clear of this business. All the negative reviews on here, Google and BBB are correct from other people's experiences read more

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I am writing to share the deeply frustrating and costly experience my wife and I have had with Watson Property Management and to strongly caution our community against working with them. Initially, we chose Watson in August 2024 based on a family recommendation, and for the first couple of months, their service seemed satisfactory. However, when issues arose, the company--particularly Angela, the owner--completely neglected us and our tenant, leaving us in the dark and financially burdened. I urge you to read this and reconsider any involvement with this unprofessional company. Angela and her team kept us and our tenant completely uninformed, ignoring our repeated attempts to get answers. For a week straight, I called their office twice a day--every single day--for sometime weeks before receiving even a single response. This lack of communication was not only frustrating but also disrespectful to both us and our tenant. Worse, Watson Property Management deceived us and stole our money. They charged us over $700 for a cleaning fee and a maintenance issue that was never addressed. Specifically, they double-dipped by requiring us to pay a cleaning fee while falsely promising our tenant reimbursement for hiring a house cleaner, which never happened. When I demanded proof that the maintenance or cleaning services were performed, I was ignored. I have asked Angela and her company more than ten times to provide documentation or refund the $700, but they have refused to respond or take accountability. After researching Watson Property Management, I found countless negative reviews on Google that echo our experience, describing their pattern of lying, neglecting clients, and failing to honor financial obligations also always late getting our rent money from them. Had we checked these reviews sooner, we would have avoided this company entirely. I strongly encourage anyone considering Watson--whether as a tenant or an owner--to read these reviews before making a decision. Angela, if you are reading this, I hope you do the right thing and refund the $700 you charged us for services that were never provided. To our community, I cannot stress enough: avoid Watson Property Management at all costs. They will not respond to your calls or messages unless they want your money, and their business practices are unacceptable. There are far more reliable and ethical property management companies available. If you have had a similar experience with Watson, I urge you to file a complaint with the Oregon Real Estate Agency can find more information and submit a complaint . My wife and I have already taken steps to report our experience, and we encourage others to do the same to hold this company accountable. read more

I recently asked about our community's experience with @Watson's Management Services. I received an overwhelmingly negative response. Unfortunately, we had already rented from them for two years. After we gave our notice, I started seeing chatter on these community forums regarding this company, especially in regards to deposits. I emailed them asking about the negative comment, and Melissa assured me it was all a misunderstanding. My deposit statement took 32 days to get to me. They charged out all of our deposit for a total of $5435.00. Oh, and we owed them $90.18. This was for carpet, paint, cleaning, lawncare.. etc..I will attach the statement below for your reading pleasure. We do have a dog, we also had a gate downstairs, our dog slept in her kennel, and was potty trained. I have decided to document our journey towards resolution. I gave Watson's Management Services to correct the statement they sent me. Shockingly enough, there was no response. This actually fits perfectly into most people's experience with them. read more

Does not answer there phone there never open to the public they don't fix there buildings and they won't take anyone's rent when it's due

I have rented from Watson management a few times over a period of 10 years. Communication was always great, issues were always taken care of when needed. She even educated me on ways to help make things more efficient in my home for water and lighting. There was never an issue working with her and I truly believe the sadden comments I've seen are due to some of the staffed employees, because anything that I have seen from Angela is nothing but having a heart for people and being proud of her business. Per my personal experiences, I have recommended them and will continue to do so. read more

My experience was very short lived, altho the owner was a compassionate, very professional individual who knew how to do her job and did it well. I can not say enough good things about my dealings with Angela. read more

My family member owns a home and used Watson to manage their home as a rental property. That's the last thing they did was manage it the absolute positively worst unprofessional company ever. Never use them!! read more

We move out of our rental that was managed by Watson Management Services. Upon receiving our security deposit, we were charged for things that we should not have been charged for. The kitchen was covered in rat feces and urine that I had the clean up. I told the maintenance department about it, and they only partially cleaned it up. I also had to clean up after their maintenance department twice. I should not be charged a cleaning fee when I had to clean up after their own people. The bushes were over grown, the lawn had several dead rats, and there was over grown weeds everywhere. I had tons a yard work after moving in. I should not be charged for yard service because the yard was not well kept prior to. me moving in and was returned in better condition than how I got it. I was charged a re-key fee even though the house was not rekeyed prior to my moving in and the previous tenants. I am being charged to re-screen one window when the rest of the windows don't have screens on them. We moved out December 6, 2024 and received a partial return of our security deposit back. I filed a dispute right away (the issues described above) and they have been failing to communicate with me with an update. The accounting department who I was told is the point of contact never answers her phone and has not responded to my past emails. The receptionist is rude every time I call and if I ask her to leave a message for me she always says "no, we will contact you with an update." Throughout my time at this rental, they have failed to communicate with me from either cancelling appointment and not telling me or scheduling services and not telling me. They also failed to communicate that I wanted to be in person for the move out walk thru and end up being an hour late due to issues communication with each other. This company is dis honest and very unprofessional from their office employees to the maintenance team. read more

Run don't walk from this unprofessional management company. Please read google reviews as well as BBB complaints. Both owners and renters payments are delayed, the company will harass and cross the line in coming unannounced to your door. Threatening and slumming. read more

My father passed away back in November and Angela (owner) was so incredibly kind, helpful and professional that I felt compelled to write a review. My Dad was living in one of their apartments on a property that is really a second chance for those who might have trouble renting otherwise. Knowing this, I was surprised to find that the building was very clean and presentable. I think you can tell the Watson Management tries to keep this nice for their tenants, which is not always common in this situation. I never once heard my Dad complain about the company and he seemed happy there. Unfortunately, there was a situation where we had people attempting to break into the apartment while I was trying to make it to Oregon (I am in CA). Angela and her staff handled it so professionally and quickly and they also did a great job at keeping me informed every step of the way. She also helped me get some information about my dad that I needed to move forward with sorting his affairs. That saved me so much time, effort and grief doing that and it was huge in that moment. She also was just a source of support. She said she likes to treat others how she would like to be treated and it shows. I told my husband her name was Angela but she must be "Angel" for short because she really was such a blessing. The whole office really seemed sympathetic and I was just so thankful for all of them. Angela and her staff took a really stressful and awful situation and turned it into something bearable. I would have loved to have my mother there while I was going through my Dad's apartment. I was glad to be in contact with Angela because she had almost a motherly presence about her that was just so friendly and calming. I appreciate Watson Management and wish them all the blessings for their staff, for Angela, and their business. Thank you!!!! read more

Very disappointed with Watson Management. Be careful of the high deposit and fees that they charge (we were from out of state and should have done a little more homework) as well as the fact that they don't have a clear process for moving out (WE asked THEM for a walk through but were not notified of any items that needed to be addressed...they simply took ridiculous amounts out of our returned deposit). They were ready to do carpet cleaning and charge us for it in a house with NO carpet! It's almost funny.... The landlord was amazing and we could have worked directly with him...we actually started contacting him rather than the management company. Feeling sorry for property owners who are using this company..... read more

One Star Is Too Many! Where to begin this warning... I could write an extensive list of the numerous issues I experienced as the owner of a property that Watson Management Services managed for two years. However, I will only list four of the largest and financial issues I experienced so that you can do other things today. I will point out that I've used three different property management companies on my rental properties and Watson Management Services was FAR AND BEYOND the worst!! 1. The most costly failure - I spoke with the office, and confirmed via email, regarding my request to give a move out notice to my tenant by a certain date. I explained that I would be moving into the property and I even allowed for more than the required 90 days' notice. My intention was to give Watson Management Services, as well as the tenant, adequate time. I can't even understand how they failed their due diligence but they neglected to send the notice out on time AND only followed through on sending it after I contacted them to confirm that the notice had been sent out! Suffice it to say that their failure and delay in sending the notice threw the entire situation into chaos!! The drama that ensued was incredibly ridiculous and delayed my closing the sale on another property. 2. Because of this blatant failure and money that it cost me, I've requested several times that Angela Watson relay who her Errors and Omissions carrier is so that I can pursue a claim. But she has failed to respond. Period. Just no response. Passive aggressive? I'm not sure. 3. On numerous occasions, my monthly statement relayed payments made to vendors, as I'd expected. However, when I requested copies of the vendors invoices, I discovered that Watson had paid additional money to themselves but NEVER disclosed that portion of the charges!! Point - there was no verbal nor written notice of these charges prior to the work being done and the accounting was never transparent! 4. I asked about the legality of an issue and there was a delay in response from Watson. When I followed up, I was told they were getting a legal opinion. THEN I was charged for attorney fees. When I requested invoices, I found that they had divided the attorney fees between myself and another of their customers! The division of the charge was not even equal!! This charge was not with my agreement and actually, was information that Watson would be able to use as well. Actually, I considered it to be their cost of doing business. This is only a sampling of the issues I experienced! If this does not cause you concern, please review the Google ratings and BBB information too. I can't warn you enough! I am assertive and I don't worry about being my own advocate. I did confront the issues with Angela Watson and, after WAY too much effort on my part, some of the money was refunded. But it should never have been a non-transparent issue! read more

I bought my then-future retirement home in Albany Oregon. Knowing I could not move for 2 years, I purchased the home with the intention of renting until such time. A representative of the home builder recommended Watson. I am glad I went with them. They found a great tenant for the home. When I moved in recently, the house was like new. Their rates are very reasonable. They do quarterly inspections to ensure the tenant is cleaning and properly maintaining the property. Rental income is directly deposited. The best thing about Watson is their commitment to the owners of the properties they manage. They really go out of their way ! They were constantly attentive to my questions during tenancy. They helped me with my internet during the time when the tenant vacated and I moved in, which was a few months, personally delivering the equipment to the residence. Being a new home, a Watson representative was on-site for the final walk-through, as I lived out-of-state and could not attend. Now, being new to the area, they have been very helpful with regard to getting established in the home and the area. I cannot say enough about Watson Management Services. I would highly recommend Watson to anyone needing property management in the areas they serve. read more

Watson Management Services is the epitome of a slumlord. Everything was all fine and dandy until COVID hit. Then their true colors came out. We moved into a house just before COVID that was completely trashed (pictures as proof can be provided). In March of 2020, I became unemployed because I was pregnant and COVID started hitting nursing homes really hard which is where I worked. We started filling out the COVID papers per state law. We were exempt from paying rent but we paid what we could when we could. We even got assistance from CSC to pay rent because we couldn't pay it for a time. Let's fast forward to September, October time frame. We started having a serious mice infestation. We messaged the management company about it and they stated a mice issue is not something the owner would take care of; therefore, they refused to fix the issue. We also had downed wires in the garage that we requested to be fixed. The roof in the garage was also leaking. Emails and maintenance requests were sent. We were always promised someone would come out to fix the issue (other than the mice problem). One person came out to look at the leak in the garage but never came back to fix the problem. Now back to the mice issue... I consulted with a lawyer to find out what I could legally. I was advised I could withhold a portion of rent if I sent them an email stating the ORS and what I was going to do and I had to give them a set time to fix the issue. So that is exactly what I did. I do still have the emails as proof. Surprise, surprise, they still never fixed the issue. We also contacted terminix to do a free estimate and was told there were holes under the house the mice were getting through. Instead of fixing the problem, they IGNORED IT. So we withheld rent and started looking for another place to move. We started looking to move in November last year. We spent thousands of dollars in application fees just to be denied due to a NEGATIVE rental referance from Watson! When we started looking at buying a house, they even told our mortgage company that we were bad renters and owed back rent. When our parents tried to help us buy a house, they went to Watson and we were ALL pretty much BLACKMAILED. Watson advised our parents that if we caught up rent, they would then give us a positive rental reference! We ended up renting a home our parents bought for us. Here is the kicker: I have 7 kids that live with us. 3 of which are 3 and under. There were mice feces in my son's cribs (pictures as proof can also be provided). There were mice running through cupboards where are clean dishes were. There were mice feces in my kids' dressers. It was disgusting! We had to move to do what was best for our family. Our son could not even crawl around or begin to walk because of how dirty the house was because of mice. We laid traps down as recommended by Angela Watson and we caught 2 mice per trap everyday for weeks and still nothing. When this was relayed to Jennifer, she said we live on farmland, mice are expected. Also, I have email proof of that conversation. EVERYTHING is in writing! I refused to do anything by phone with these people because Angela Watson is a liar! She lies to the owners of the properties. She lies to her tenants. She lies to everyone. Jennifer is also her little b**** and does whatever Angela wants and backs her no matter what BS she does. These are horrible people and I WILL NOT rent from them again and I certainly do not recommend this company to ANYONE. Just read the other reviews! They are all spot on! Also, if Angela or her sidekick, Jennifer state this review is because we were evicted, that could not be further from the truth. We gave our 30 day notice and caught up ALL of our rent and what not. Like I said, DO NOT rent from thes people. They will screw you our of thousands of dollars in deposits. They illegally took $500 from me for a companion animal when a doctor's not was provided and they refused to give it back when I stated we shouldn't have paid that. read more

Speaking from a personal standpoint, it has always been very difficult for me to find anywhere to live. These people have worked with me since day one! And they are always there when I need some extra attention around the house. They have the best attitude toward their renters-and they continue to stay open-minded with a positive attitude! Thanks for being the best so far! read more

This is an awesome management company. My husband and I have worked with many other property management companies and this company is hands down the best I've worked with. I was eagerly looking for a property management company that is responsive, reasonable, and able to quickly take care of the mess I had with the current property management company. Angela demonstrated a high degree of professionalism and proficiency in dealing with all issues. I was really worried and burdened by the fact that I was receiving outrageous, and undocumented charges and not receiving rents from my then current management company (PM property Management, Inc.), even though the property was rented. Doing an internet search I luckily found Angela Watson. Angela has been very responsive and attentive to details. She is professional and strategic on marketing the house and managing the interests. She was able to let me know that the house was not being renting at fair market value and what we need to do to get it there. Amazing job done! Angela is very pleasant to work/ talk with. I believe that she has personal and intellectual honesty, a rarity in this business dealing with long distance clients. I like that this is a family run business and that they are in the Albany area. It really has that personal charm that I look for and appreciate in a local business. They are personable, trustworthy and professional. Overall my husband and I are very happy with Angela's service and looking forward to continuing working with Watson Management Services LLC. A 5-star management company! I can honestly say she has performed 150% in resolving issues I had with my past management company and seeing to the needs of the current tenants. I would recommend Angela highly to anyone who may require the services of a fine, outstanding property management company such as hers. My husband and I thank you, read more

amazing lanlord and company!!! 10/10 score ... couldnt ask for better . always attentive and prompt with any requested service, understanding and always willing to help any way possible . read more

After being with this company for over a year I am doing another review to reflect the true state of affairs. This is an update on my prior review since 1/25/17. There are few people or companies that would make me want to actually put out anything negative about them, but Watson Management is one of them. I think everyone should know what they're getting into. In my opinion this company's owner proved to be dishonest, deceitful and extremely unprofessional. To begin with a new lease was signed for a new tenant on 1-2-18. I was not told a new tenant moved in until February and received no rents for January. When I questioned Angela Watson, I was told the January monies went to fix problems that happened with PM management, a company they replaced almost a year prior. I only found this information out because I asked to have a copy of the lease, to this I was told by Danielle one of the office staff that it was illegal for them to give me a copy of the lease to my property. I had to consult an attorney and send them the laws regarding what property owners had a right to. Still took awhile for them to give me this information. When I received the lease I found out that pets were in the house when I specifically requested no animals were to be in the home. I was told by Danielle that the tenants had a legal/medical reason to have the pets and because of that the law required them to allow pets in the house. That turned out to be a lie, the dogs were mere pets. More than that I saw many fees that were being collecting that I was not aware of. Monthly pet fees and a $900. pet deposit. The tenant was even charged a $2625. Good Faith Deposit telling them they had to pay this to get the house because someone else was interested in it. To hide this misappropriation of funds Angela altered the lease sent to me. When the tenant moved into the house I was told by the tenant it was filthy, when they complained instead of having the house professionally cleaned, which I was assured it was. Angela comes over with a bucket and cleans, not up to standard. Rents which were received from the tenant in a timely manner was late coming to me, often times I had to ask for the rents and a monthly statement. Speaking with Angela about this instead of dealing with issues in a professional manner I feel she used emotional blackmail. I will not even get into the debacle regarding the previous tenant, suffice it to say Angela Watson again, in my opinion demonstrated dishonesty and an avarice nature. Sadly what started off as a good relationship and management company really deteriorated. Good luck to anyone who dares to venture into a contract with them. read more