Waterstone Suites 10/8/17 - 10/11/17
Could have been a really great place to stay. Let's start with the 4 dozen fly bodies we cleaned up on our arrival. Then we killed another 18 or so. There was even a dead fly in one of the beds. When we spoke with the contact for the property they offered us alternate accommodation in the unit below, but when they open the door that unit smelled like garbage and dirty diapers, also gross. Everyday saw a fresh new supply of dead flies even though this was a fall visit.
There unit itself was nice with a very nice view, gas fireplace, very deep garage to use (can fit two suvs in lengthwise no problem, (opening was a bit narrow). There is a full size washer and dryer if you were there for a week. Location was good being right near Baraga and at the bottom of the Keweenaw Penninsula.
It was sparsely appointed: no extra pillows, blankets (one on each bed, cheap foam ones), no hangers in the closets and for an extended stay no dresser to put clothes into.
We asked for more toilet paper on the morning after our arrival to be questioned on how much TP we had used. What? The bathroom attached to the MBR had a bit left on the roll to begin with. Each couple was given 1 more roll. (Use the single ply sparingly).
Kitchen was sparsely appointed, not much silverware, no small glasses, mismatched wine glasses, no paper towels or extra garbage bags. Our garbage was not taken out during our multi night stay.
Water was very restricted in the shower, but the faucet in the kitchen was difficult to get turned off. Couldn't get a good shower to save your soul! The shower off the MBR is very small. You can barely wash yourself without hitting the walls.
Dispensers for shampoo, conditioner, body wash were empty.
We had four adults staying in the unit. There were 4 bath & hand towels and 4 washcloths. When we asked for extras we were informed that there weren't any extras and that was why there a washer and dryer in the unit. Doing laundry is not high on the priority list when you are on vacation. We were told it wasn't the Four Seasons. Obviously the manager/owners were not only lacking in towels, but in good customer service. If you want a separate towel for your hair you're out of luck unless you bring your own.
Porch off living room was dirty, lots of dead flies on the threshold of the door. Furniture needed a good wash off. Windows in the door to the porch were very dirty.
LR only has seating for 3, 1 large sofa, no extra chair for a 4th person. Some parts of the blinds in LR were not working properly. The blinds were very hard to pull over.
TVs were all old. The wall-mounted TVs in the BRs presented a safety risk for our heads. They were hanging out from the wall at just the right height to hit your head on, which happened on 2 occasions.
On the outside the building looked tired, not as nice as in the picture. Much of the woodwork especially on the porches was worn and in need of painting.
We were first told that our contacts had acquired the property within the last couple years. Then we were told that our contacts for the property worked for a management company and they couldn't get them to do anything to make it nicer. We would have been happy to write to them. When we asked the name of the company we were told that they couldn't remember the name. Strange when you would be dealing with them all the time for over 2 years. Very odd.
There is road noise from US 41. Fortunately the BRs were on the back of the buildings.
For $160 per night our expectations were a little higher We got by, but our stay could have been so much more enjoyable. read more