When I first started going to Waterside Chiropractic in Santa Rosa Beach, I loved my doctor and he really helped relieve my back pain due to scoliosis. The receptionists were always so friendly too! I had been going every few weeks or so to help strengthen and pain relief. Then one day I find out my original doctor moved away (even though he just moved in town less than a year ago?). I then was treated by Dr. Sturban. The first visit was fine. The second visit, I went after work. He asked me to lay on my back and bent my arm up and pushed on the top part of my chest. There was a loud pop with sudden and extreme pain. He asked if I was alright - I wasn't. He said that the pain would subside. Okay... The next morning I was doing alright, but at the end of the night I was in pain. I made a call to Waterside so that I could be readjusted and stop the pain. Dr. Sturban adjusted me again stating that by that evening the pain would be gone, the muscles were just aggravated. I told them I was not going to pay for that visit, it wasn't my fault and I shouldn't have to be coming back due to pain he caused. They didn't charge me, thankfully. I tried ice packs, ibuprofen, but nothing relieved the severe pain. The pain never went away that night, and by the morning I was in tears because I couldn't even breathe without pain. I ended up having to go to an urgent care clinic to see if a rib had broken or bruised or misaligned, and to get some pain medication to survive the hurt. 6 x-rays later and 3 different pain medication and muscle relievers, I was given a doctor's note for 3 days of missed work without pay. I wasn't able to do ANYTHING but sit or lie down. I'm a runner training for a full marathon and this really set me back. I called Waterside Chiropractic and informed Dr. Sturban that I will be billing them for the medical bills, pain medicine, and loss of wages. Dr. Sturban said that was fine, and they would do whatever it takes to make sure I'm taken care of. It's been a month since this has happened and they don't have a clue what I've gone through. Nobody has reached out to apologize or given any compensation.
I would NOT recommend going to Waterside Chiropractic. read more