A toilet leak suddenly occurred during peak pandemic. Googled emergency plumbers and this company…read morecame. The engineer took 4 hours to complete the work at a cost of £900. I would have been liable of damage to the flat below so treated it as emergency. Less the 18months later the flush installed is broken and toilet flushes continuously And due to the poor sealing of the cistern we can not fix it ourselves. Southstar want nothing to do with it as it has passed its one year warranty. Instead offered a measly 15%discount for them to come round again I certainly won't be using this company. Please avoid at all costs.

Absolute scammers, they take total advantage of people. They also operate under London Gas…read morePlumbers. I called on a Friday evening as my boiler broke down and asked how much would it cost for someone to come and repair it. I was told £149 all inclusive - the call out and repair - I asked 3 times to confirm that this was the price and the guy reassured me that this was the case. The guy was supposed to come at 8 p.m., he showed up at 11 p.m. After 3 minutes of looking at my boiler said that I have to pay £500 plus the £149 for the call out cause supposedly my boiler required some very expensive parts and very complicated installation. And they wanted the payout upfront which is the first time I came across something like this but later I realised why. The parts where 2 tiny pieces of plastic and the 'very complicated' installation took the guy literally 3 minutes! Absolute robbery and such a dishonestly I'm still boiling with anger.

Had an emergency about 2 weeks ago. Called Platinum and the plumber came out…read more He was very pleasant and the fixed my problem. Have kept the business card just in case I might need them again.

From the owner: Thank you for visiting us. We supply tradesmen for all types of domestic and commercial clients. We…read moreare based in Walthamstow situated in Waltham Forest in East London. Our service areas are mainly East and North London, however, all tradesmen can sometimes cover jobs further afield including Central London. A selection of our trades are available around the clock for emergency work such as plumbers, heating engineers and gas engineers or electricians. All tradesmen can also be booked in advance for normal working hours scheduled work requests including all our trades above. Please note normal working hours are Monday - Friday 9 am to 5 pm. Outside these hours are reserved for out of hours requests only.

Fast, skilled, polite, punctual, helpful and very knowledgeable. The plumber gave additional advise…read moreabout damp caused by flooding, having fixed 2 problems in 15 minutes. I will use them again. Thank you. Jane Wheeler, Manor Park, E12

From the owner: Romford Emergency Plumer is plumbers with many years of experience in the field of boiler repair…read moreand installation. We repair and boiler and gas appliances, no matter the make. Our emergency plumbers will help you with all problems regarding central heating, pumps, floor heating, or any leaks, as well as any other problems that can arise at your house. If you need to upgrade your gas installation, connect your cooker/hob or a fireplace, or maybe you want a gas safety certificate, our certified gas engineer will be able to help you. We are open 24/7, 365 days a year. You can give us a call anytime. We provide a 2-year guarantee on any work carried out by us.