Hi, I had a particularly poor experience with BDS Drains and would like to list some facts to try and avoid you going through the same. If you get a bad feeling about this company, like I did, follow your gut and look elsewhere for your job. I was quoted £1,500 for some garden draining to fix struggling grass. The garden is now worse than when they undertook the work.In summary:
- Gave a very basic quote with little detail or commitment, despite their cheery nature- don't be fooled
- Failed to turn up on time on EVERY occasion, being hours late and making me miss work waiting in
- Used very basic tools and even used my own items without asking. The van they were driving was in very poor condition. If you look at the image of a blue van used in the Google search result, you'll be able to see it is in fact a computer generated image. Their white van was falling apart
- Promised to complete the job in 1 day but took 3 with no apology or reasoning
- Really pushed me for payment prior to 'finishing'
- Left my house unlocked, with mud all through the kitchen and hall. No attempt was made to clean it up
- Left unused materials behind and didn't clean up after themselves
- Are refusing to answer any of polite calls, texts or emails to rectify the problem or provide a refund read more