72 Hours to a new back yard...........blam.......done. AWESOME.
After interviewing 6 different company's in the artificial turf space we chose Mike Palmer and Water Wise Grass for several reasons. Most importantly, in our initial consultation I found an instant feeling of trustworthiness with Mike and his approach to me and to our project. We support independent small businesses as we are one too. Generally speaking you are more than a sales stat or a number when you work with local independent owners. With other also rans I felt like a statistic and it felt like a "sell" and additionally, a push to a product that was not in our best interest, be it coloration, technical product specs or installation processes. Being a do it yourself-er I like to dig into details to understand these elements and Mike was a wide open book on all of the details an anal guy like me likes to get to. Mike pointed out several differing products, his pet application processes, and allowed me the details to study up on them, ask questions and really understand what we were getting in terms of turf product array and pet installation. We have a 4 Chihuahua pack that lives with us, so the pet friendly turf, as well as installation itself and the infill product, was and is a must for us in our application. We wanted the best possible outcome and we feel we got it with Mike Palmer and Water Wise Grass.
We have about 1200 square feet of grass in our backyard area that HAD TO GO. No more water. NO more rabbits. No more gophers. NO more fleas. Just lush green. We went with the Diamond Pro Spring, top of the line that has Tiger Cool Technology. It is cooler to the touch. The Spring version has a bit of field green and lime green shades in it, that go best with our other in yard colors. It also came in a Fesque color, which for our set up was a bit too dark, but is still BEAUTIFUL. We went and scoped out a couple of his previous jobs which created a few more questions, which Mike gladly answered. After our initial face to face consultation, and following contract execution, all of our communications were mainly text and Mike was very prompt in returning texts. He was also ON TIME at each of our face to face meet ups which I so appreciated.
At install, the guys arrived on time too.............. 7am on day 1 through day 3. The ancillary products needed then began to show up in a well coordinated pattern of execution which I DIG: primary base layer materials day 1, PM, grass roll with infill products, nails etc. day 2 AM. Sod waste pick up and haul, day 2 AM. Secondary base layer material day 2 PM................get the picture............these guys were a machine. Day 1.... old grass out, gopher wire down, ready for day 2 base install and it was one domino after another seamless "get er DONE" mentality. Well timed execution with everyone on the crew knowing their job. NICE.
The crew was great. We set 14 stone walkway pavers and being a DIY guy I worked with crew member, David setting them, as I had a very specific pattern we wanted to hit. Not that David could not have done it on his own.......I just like to participate where possible. Seems David is a perfectionist like me. It was fun. Day 3 the crew supervisor shows up; Tony.........awesome guy. He lays out the measurements on the base with spray paint for the grass seams, and they rough cut it curbside, shoulder it in, cut it to fit where needed, seam it, nail it, infill it, fluff it and are done by 430 pm day 3.
DID I SAY MACHINE?? Did I also tell ya UNDER PROMISE OVER DELIVER? Mike estimated "4 days"...............got er done in 3. We live in a world of over promise and under deliver.
NOT THIS COMPANY.
Lastly was the overall value. From a value standpoint, compared to the other 5 we interviewed Water Wise Grass was the leader on all points: price, value, product, pet application installation technique, timeliness and most importantly TRUST. Plus they were a nice group of people to have around your home. I had fun working with Mike Palmer and his team at Water Wise Grass and recommend them highly. read more