Andrea is one of the best! Not only does she do a great job on services but she's friendly and…read morefunny to talk with while your service is being done. I highly would recommend her if youre looking for waxing, especially sugar waxing

Almost afraid to tell everyone how great Sophia is!…read more Immaculate and comfortable. Best facial hair treatment I've ever had. I've tried it all and her sugaring hair exfoliation is definitely the only one in my future. Thank you Sophia

Samantha does an amazing work on my lashs and brows. I would recommend them to everyoneread more

They do a great job with eyelash extensions here!…read more Because they are so great: they book out pretty far. I made an appointment to get my eyebrows micro bladed later this month and I will do before/after pics to post!

Kalamazoo has a number of great salons. I went to a few others before finding Milan. My hair was…read moredry and damaged from heat and color. With their expertise and Aveda products my hair improved. I was able to grow it out and it's now back to healthy and shiny. Jason Milan is always accommodating and communicative about scheduling. He makes you feel welcome the moment you walk in, with hot tea or beverages and great conversation. If they don't have the Aveda product you are looking for he orders it and has it bagged and ready for your next visit. Noelle is my stylist. It's always a pleasure to see her. It is a true salon experience, with hand massage and deep conditioning treatments. I feel like a new person when I leave. I'm so glad to have them downtown!

Miss it! Loved my stylist. They closed I believe. Jason was awesome. Wish they'd go back in…read morebusiness! Best wishes to all.

Moon and Johnny always do the best job and are SO friendly. I have recommended this place to so…read moremany friends and they have all enjoyed it too. Quick and stellar service, I will continue to come here for as long as I live in the Richland area.

Wonderful customer service and beautiful work. Both Moon and Johnny are fabulous at what they do!read more

Every year for Mr. MVP's birthday I surprise him with an experience instead of a tangible gift. We…read morehave been married for 16 years and when we need something we simply buy it, so I like to give him surprise events and adventures (we actually call them birthday week adventures) that he can remember. This year his birthday adventure was a day at the spa. He has had a normal massage from a professional at the Healing Arts Center before, but he has never had a manicure, pedicure and facial. I wanted the whole package. I called an entire month in advance only to find out Willow Day Spa was booked. They were able to fit him in for a massage and manicure and pedicure, but they could not fit a facial in - I made the appointment. The price was around $200 for a 90 minute massage and a manicure and pedicure. I have absolutely no idea if this is a good deal or not. I'm just passing along information. I called the day before and confirmed the appointment because I had not received a confirmation call. I also asked if they had any cancellations for a facial and was told there was still no room on their calendar. The next morning I sent Mr. MVP off in the car with an address and wished him luck. He really enjoyed his morning. He said the staff was very nice and professional. The building was lovely and very clean. Mr. MVP is agreeable with everyone, but he was really impressed with all of the people he met and actually suggested that we go back for a day in the future for him and I. He then told me that the staff said they had room for a facial if he could stay until 2:00 p.m. This made me a little angry. I did not say anything to him because it was his birthday adventure, but I was told three times there was absolutely no way a facial could be worked in to the schedule. Ugh. Mr. MVP had a nice morning and it was a mostly simple scheduling process and I could make the payment over the phone. Willow Spa does have packages available, but I would recommend calling way in advance. I obviously did not give enough advance time on the calendar. **As a note for those of you who go and do get a massage and are smell sensitive. Mr. MVP came home and had the strongest scent of whichever oil Willow Day Spa uses. Even after he took a shower it was STILL there. The oil just hung around and would not leave. We have an almost scent free house because of my severe allergies and this smell was so strong it took over our entire house. After one more shower and changing the sheets the smell is finally gone.

Unfortunately, although their service is great, their third party booking service Vagaro stole our…read morecredit card card information. Would be very cautious using this vendor again or only pay in person.

Andrea does an amazing job! My hair has never looked or felt better, and I have the white blonde…read morelook that is hard to maintain without breakage. She's professional, kind, and goes out of her way to make every client feel like a star. I can't say enough good things about her, I'm so glad I found her. She also won't charge you and arm and a leg, she is incredibly reasonable.

Andrea is an excellent hair stylist! She is very creative and works great with my curly hair! She…read morehas been very flexible and if u need a wax, best technique ever!

I have never been so happy to find this place when searching online... I'd give it 10 stars!!!…read more I booked a couples 60 minute hot stone massage as a surprise gift for my fiancé. First, the spa itself is so warming, welcoming and gorgeous. The environment is so comforting and we felt relaxed as soon as we walked in. The appointment started promptly. Crystal and Erin were absolutely wonderful with us-- so sweet and caring. And they absolutely want to tend to all of your needs and make sure you're having the best experience! The hot stones really help relieve deep tension and I feel a million times better!!! I cannot wait to come back.

Amazing experience. The space is calm and full of vibrant warmth. As are the staff! Wonderful,…read morewonderful experience. Amazing massage. Will be back.

makayla did my haircut and she did an AMAZING job. she did exactly what i asked for and even…read morebetter. i definitely recommend her for all hair types and all different kinds of cuts!!! she's sooo sweet too! the haircut flew by!!

I needed a last minute haircut appointment, and found an opening with Tina P. within two days of my…read moresearch using the online booking system; it is super convenient and easy to use. Tina spent time with me before the cut to determine what I was looking for, and also after the cut to show me how to style it. I was very pleased with the outcome, and found Tina to be friendly and easy to work with. I will definitely book with her again.

The team is always friendly and informative with explaining treatments. Great experience with lash…read moreextensions

Easy to schedule, great follow up. Expert advice, precision…read moretreatment and it's always like visiting a friend!

It was wonderful and very pleasant my mother said she wants to come back and that makes me happy…read morebecause it took the last six months to find the perfect place for her and now she is telling everyone all about it ! So Thankyou for helping me And I'll be back for myself tomorrow

There is a gal there named Veronica that gives me the best haircuts I've ever had in my life!!! She…read morereally knows her stuff when it comes to cutting hair. I drive an hour one way just to go there knowing that I will get a professional job done every time!! Sometimes it takes a while to get in there because my days off sometimes don't work with her schedule but I will wait till I can get in there even if it takes a month because I know I will get a professional job done every time.