Mold!! Yikes! I have serious allergies to mold and when we found out we had mold due to a water…read moreleak, I began freaking. I am rating IRS a 5/5 for the following reasons: 1. Quick response: I called and they answered and were able to set up an appointment the following day. 2. Timeliness: Preston actually arrived between 12-1pm like he said he was. 3. He came and took a look and offered his time and expertise to answer some of our mold questions. 4. He said our problem was small. Unfortunately, they only do tear out and drying, (which we were going to do ourselves) but not replace the sheet rock. 5. If we ever have a situation we're we needed some serious drying power or tear out, I will definitely remember IRS/Independent Restoration Services and give them a call.

Preston and his team are very knowledgeable, professional and did an excellent job. We Had a water…read moreleak and they took care of us immediately. I highly recommend this company.

They charged me $100 to inspect my crawlspace when I was getting quotes for encapsulation. I asked…read morethree other local vendors to inspect (Helitech, Clean Air Co, Lookout Pest) , and none of them charged to simply inspect the property.

Worked with this company regarding a water claim. They were very responsive, professional, and…read moreassisted in any way they could to ensure the issue was handled in a timely manner. It is a great feeling knowing that there are still companies out there that choose to work hard and efficiently. I would definitely work with them in the future.

We have used Keith and his Franklin Environmental team several times throughout the years. Radon…read moreremediation, mold remediation, moisture barrier, etc. They are highly qualified, great customer service and communication. We will certainly call on them again when the need arises and I know we'll be in great hands! We highly recommend Franklin Environmental

I can't say enough good things about Keith, Eamon, and their team. From start to finish, their team…read morewas incredibly helpful, professional, and truly cared about delivering results. They took the time to understand the problem, walked me through every step of the process, and made sure everything was done right. Not only did they do great work, but they were also trustworthy and committed to providing the best customer experience possible. I hope no one ever has a mold problem like we did but if you do, I highly recommend them to anyone in need - you won't be disappointed!

This man has zero integrity. Viktor does not do his own quality control. If he don't retest, how…read morewould he know the problem has been resolved. He tells you the mold has been remediated without proper testing. Our family was still having bad symptoms and we chose to have 3rd party testing, which proved the mold was still a problem. He said the testing was bogus and refused to finish the job. Run far away from this man.

Dale B. Just completed mold remediation with Breathe Easy…read more We are very satisfied with the work that was done and recommend this company to anyone having this problem. They were thorough and very fair in their pricing.

I wish I didn't have to write this review: we had a great experience with the company a couple…read moreyears ago (so great that I served as a reference for them!), so when we needed help with a substantial primary bathroom renovation, they were our first call. Unfortunately, our experience this time around was terrible -- I cannot in good faith recommend them anymore. Giving two stars (rather than one) because the work quality was very good. Subs did a great job, were friendly and cleaned up after themselves. In the end, we didn't go over budget. But we paid a lot of money and experienced a lot of unnecessary delay and drama. In short, our project was a victim of poor communication and lack of ownership taking responsibility. We went through four project managers: the first went MIA on us, delaying the demo start by 6 weeks; the second hadn't read any of the project briefing and let us to believe none of our materials had been ordered; the third was too busy with other projects to make ours a priority; and the fourth was brand new, didn't really know what he was doing, and wasn't getting the oversight he needed from leadership. To the company's credit, they didn't end up charging us for project management--as we'd been doing a big portion of it ourselves. Ultimately, a project that should've taken 8-10 weeks took 16 weeks (and that's after the 6-week-delayed start). The thing that was most frustrating was that while Dan was fairly responsive to our outreach when things were regularly going wrong, he was also regularly pretty dismissive of our concerns and didn't take responsibility for all of the mistakes and screw-ups that were the result of his team's failings--failing to read the brief; failing to install underfloor heating and electrical that was in the brief, resulting in ripping up tile that had just been laid; failing to inspect goods on arrival so that they could be replaced when broken without delaying the project; failing to tell us about budget implications of design choices, etc. Dan will say I was mad when things went wrong, and that some of those things were out of their control. Yes, I was mad. But mostly I was disappointed that I trusted this company, and they took advantage of that trust.

Dan was fabulous! Was he the lowest bid? No. But the expertise and guidance that he provided me…read moreafter my whole home renovation was abandoned by another contractor was invaluable. My project manager, Jake, was a joy to work with. He was always responsive.

We had a small issue with our fireplace so we reached out to Sweeps and Ladders to assist. The…read moreOwner was in the area and took it upon himself to stop by. The issue was as simple as replacing the battery for the box. Neither one of us had the correct batteries - he took it upon himself to go to the closest gas station to purchase the batteries. He may have been gone 10mins - came back, replaced the batteries and the bonus was the great conversation that came with it. EXCELLENT customer service - this is what going above and beyond looks like. If I could rate Sweeps and Ladder higher than a 10 I would!

Their inspection was really thorough and good. Worth the expense. Even included drone shots of top…read moreof chimney.

Absolutely the worse company ever. They are terrible to there employees, they keep anything they…read morewant. They simply say it's nsi so they can write it off. Poor workmanship, terrible communication. I would never recommend this company to anyone. Go with Servpro they are a way better option. I wish I would've.

Middle Tennessee's elite in the cleaning and restoration industry. Unrivaled in dedication and…read moreenthusiastic professionalism... providing truly professional results in carpet, upholstery and drapery cleaning, as well as air duct / dryer vent cleaning, specialty and oriental rug cleaning, carpet restretching and repair, water damage specialization, odor and smoke remediation, tile and grout, and wood floor renewal.

These folks are pros! Roofing pros, quoting pros and most importantly insurance claims pros…read more We had quite a few quotes and they were the only company that showed up with a drone and drone operator! Reliance was very clear that the pics and video showed hail damage from a known storm. They guided us through the claims process and there was a hitch. Reliance advised us correctly and the hitch was resolved. We got a new roof for the cost of the deductible. It was a great experience and continues to be a great roof!

These are honest people. Eric helped us with the insurance claim (which saved us a ton) and was…read morepleasant and kind to work with. The work appears to be good and I would highly recommend them.