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Water Heater Central

5.0 (3 reviews)
Open • 8:00 am - 7:00 pm

Services - Water Heater Central

Plumbing inspection

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9 years ago

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6 years ago

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9 years ago

Great company to do business with. Did good work and also explained everything thoroughly. Will definitely use them again.

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Plumbing Express - Ed is a repipe consultant. He'll tell you what you want to know and what you should know about repipes. You won't feel sold to.

Plumbing Express

(415 reviews)

I had a dripping hose bib and couldn't unscrew the valve. I found Plumbing Express on Yelp and…read moredecided to give them a call. A plumber was available that afternoon, so I was happy to take the appointment. The technician (Mark C.) arrived promptly and assessed the situation. He also concluded the valve needed replaced. He offered a couple options ("better" and "best") and I made my choice. He did the work professionally, and took care to tack up some plastic to protect my walls near the service area. A short time later with the work completed, he reviewed it with me to make sure I was satisfied - I was. This wasn't the most complicated repair, but access to the plumbing was tight and I needed an experienced technician to just solve it. Marc from Plumbing Express did just that.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

Absolute Plumbing Services

Absolute Plumbing Services

(17 reviews)

Dylan and the team were very knowledgeable and easy to work with. Thank you for your quick response…read moreand fair price!

Evidently the BBB of Greater Atlanta and I share a common view-They wanted to hear from me-until I…read morecontacted them. I did contact Absolute (Worst) Plumbing on September 23rd and confirmed name and address. I was advised that the woman that handles this was in meeting, but would call upon finishing. No call. Called again the next day and was told that Kerry/Cary was out of the office for the week and my file was sitting "right here" and that the service manager would call. Nothing. Called again Friday 9-25 and a young lady very curtly informed that I was told yesterday that Kerry/Cary was out of the office and would call next week. Week of Sept. 28-30 and October 1-2...no call. I did receive a call from a nice lady who left a voicemail asking if I would contact her for my 'free" (prepaid $200) quarterly inspection as I had NOT done the prior 2. (Funny thing here-they wanted $350 to come replace the $11 splitter they broke, but would not use my free/prepaid to fix what they broke-but never touched-other than to put it back on after breaking it!!!??) So, let me bring the receipts!Here is just a sampling of the fit and finish-or in this case- Sh*t and Finish"Exterior faucet shut off valve in Master Bath(for winters)---They replaced it upstairs, but in the master bedroom they cut a hole in the middle of the wall. All I know is I get to see it every night when I go to bed-and again in the morning when I wake up-eye sore level . That is some kind of special-in the worst way.(Pic #6)-Why? Laziness? Ineptitude-Incapable?Now, under the Master Bath Sink Is this a bug highway into the house from the exterior? Sure looks like it! (pic #5) Master Bath-prior valve here and now this is what it looks like. Upstairs-able to replace in same location (Pic #4)******** I have many more, but this is what you get from Absolutely (Worst) Plumbing...no wonder it's an LLC! Moving on-----Toilet valves-quality finish-nope-the worstThis how professionals finish the work, but I reveived NONE of this quality. (Pic #3) Now that is quality fit and finish work-for Absolute Plumbing, that is.About the best they can do evidently (Pic #2) This is on main floor-guest bath-I entertain a lot, so every single person mentions it! Special? No. 4" of blue pipe-who could see it?-oh, wait-it's against a white baseboard and off-white wall-sticks out like a sore thumb (Pic #1)

Water Heater Central - plumbing - Updated November 2026

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