I was referred by Laco Watch in Germany after purchasing a Flieger watch direct from them. I chose…read moreNick at Watch Works in Cerritos who is an authorized dealer for Laco. Nick accommodated me by doing a warranty regulation on the watch to correct the negative deviation (runs slow). He did not have to do that as Laco has no service centers in the US. But since he was an Authorized Dealer he took care of me. He did an excellent job of regulating my watch. Very happy and a loyal customer going forward. This is what I sent to Laco Headquarters in Germany: "Hello Marcus, I would like to let you know that Nick at Watch Works in Cerritos California was able to regulate my watch accurately at about +2-5 S/D as it should. Very happy with the result. I hope you take care of Nick as he is a valuable asset here in Southern California who cares about his customers. Thank you for referring me to an AD for warranty resolution."

I was referred to Watch Works from some very helpful young ladies in Cerritos Mall when I learned…read moremy jeweler in Cerritos Mall was no longer there. I was greeted by Raffie, who took one look at my watch and said he can replace the battery right now. No sending out for repair and waiting 2 to 3 or 4 weeks. How cool is that? While I waited, I looked at their jewelry and watches and saw quite a nice variety. I wasn't looking for a a fourth watch that night but now I know where to go when I'm ready for one, and especially to keep my watch running smoothly. He was also very helpful in showing me their jewelry for something specific I had been looking for. So all in all service was excellent and the, price of the battery replacement was very reasonable. I immediately added them to my contact list. So if you need a watch or your watch repaired, or some jewelry check 'em out.

Meenaji assisted me to buy jewelry. Service is very good. Ambience is very good of the shop and…read morethey have variety of designs.

First and foremost…read more CK is the man. I have dealt with quite a few luxury sales associates within the last 5-6 years but none of those people have taken care of me like CK did. I inquired about a particular rolex model via Bhindi Website and CK reached out to me very quickly. (First time a rolex Ad ever reached out to me even after showing interest on the brand. SO CK THANK YOU ONCE AGAIN FOR BEING PROFESSIONAL) I came in on a Saturday to say hello and Ck was very patient and knowledgeable. He showed me around and showed me the Rolex model I was looking for and he mentioned to me that he will try and get one allocated for me. Ck kept in touch via text and let me know my watch was ready for me (came in sooner than the estimated wait time) CK thank you for being professional and making me feel welcomed! I cant wait to do future business with you and the Bhindi family.

I have a vintage Omega that wasn't running and Anil did a wonderful job clearly explaining the…read morerepair process, communicating, and repairing the watch. After initial inspection, he deemed it necessary to service the timepiece and charged a very reasonable price. His knowledge is evident and he takes the time to establish good relations with his customers. The watch is working great and I will definitely return if there's any need to service my other watches.

I reached out to Anil to get an older watch serviced and he is very thorough in explaining his…read moreservices, what it entails, and his qualifications. As part of his guarantee, if he isn't happy with the outcome of the watch after servicing it, he won't charge me. I took an older omega watch to him but unfortunately there had been a prior issue to the watch and the lack of parts for older models it can't be serviced to full functionality, so Anil didn't charge me. I was happy with the watch but he kept his promise. I will come back to him with any future watch needs.

Loved my experience here! I had been afraid to take my rings in to get repaired and cleaned because…read moreyou hear horror stories about jewelers being cheats like mechanics can be but they were very nice and reasonably priced a d FAST . I got my rings back in a few hours and they there just perfect. Looked like brand new. Highly recommend.

I have been doing business with Seans Jewelers since 2008 and I will never go to any other jeweler!…read moreThey repair, design & sell NOTHING BUT the BEST !! I recommend them to all my family, friends, neighbors, co-workers & acquaintances!!

Raj is great &&& personable. Made me feel confident in purchasing luxury jewelry for my first time…read moreyears ago. I knew I could definitely confide in him. Thank you!

Our go to diamond shop! They made my husbands dream band come to life by creating a custom piece!…read moreThe shop is so beautiful and clean too.

Had one of my watches repaired here Fast -Fix. great job…read moregood price as always. Ive been coming here for years. Tom , the owner expert knows his work. Answers any questions. I would give more than five stars if could.!

If you need a watch battery then this is the place to go! Very fast, and very friendly people…read moreworking there. Such a nice variety of watches and other jewelry.. we will definitely be back. I'm so happy it's close to home too.

Quick, efficient service. My cousin was in town for a wedding and needed 2 of his watches fixed the…read morenight before. We luckily found this business on Yelp and were so grateful they were still open as it was 7:30pm and most places were closed at this hour. He quoted $70 and 30min wait time for the watches as one required 4 batteries to be replaced. We hovered by as we didn't feel comfortable leaving behind the watches because they were of great monetary value. It's not that we didn't trust the employee but it was the seedy characters in the mall that would occasionally eye the watches when they would pass by and on some occasion pass by a few times. It was the suspicious behavior that made us a little paranoid post-check out and had us rushing to our cars/looking behind our shoulder. The employee finished under 30min to our surprise and we left satisfied with his careful/clean work. Would encourage people to support this small business but also remind them to be aware of their surroundings and be safe from the sketchy mall characters.

Buyer beware! Do not buy from these two brothers! They are a fraud! I received a gift for Christmas…read moreand all i wanted was a longer necklace. The difference was supposed to be between $30 to $50 quoted from one brother earlier in the week. I was supposed to get a call back but did not so I decided to return as I know this Christmas gift aas not cheap! Went back over the weekend to get the necklace and price jumped to $149. These two brothers tried to get me to take a cheaper necklace. Talked about gold going up 40% higher and things are more expensive. I highly recommend you dont buy from them. I felt disrespected just because i am a women! Never would i ever buy from them! Very disappointed!! Just cant belive the greediness of people!

Very disappointing experience…read more We purchased gold jewelry from this store a few months ago, and the item has already broken twice. For the prices they charge, the quality should be far better. Having to repeatedly repair a recent purchase defeats the purpose of buying "fine" jewelry. The customer service shift after the sale was obvious. Before purchasing, the staff was attentive and welcoming. Afterward, interactions felt dismissive and unhelpful. The most frustrating part happened today when we went to pick up the repaired item. My mom politely asked to use the restroom and was told -- in a rude tone -- that they "don't have one." This is a large retail store, and the response felt dishonest and unnecessarily unfriendly. Even if there is a policy, basic courtesy goes a long way, especially toward paying customers. Between poor product durability and the lack of professionalism after they have your money, this place does not live up to expectations. We will not be returning

Kiran was wonderful to work with. He helped me narrow my choices and helped me choose beautiful…read moreearrings

Paul is a real professional he fixed my ring. he fixed my antique gold 18 karat gold diamond ring…read morewith precision and cleaned the diamond. It looks just like it did 52 1/2 years ago. I will come back

Paul was professional, friendly, and very helpful. He repaired my 24k gold perfectly, and I also…read morebought a beautiful necklace. Highly recommend this store for quality jewelry and great service. I will definitely return to buy jewelry or get my jewelry repair.

We had an amazing experience at Craftsman Jewelry at Lakewood Mall. From the moment we walked in,…read moreLen M. and the entire staff were incredibly welcoming and genuinely interested in helping us find exactly what we were looking for. My boyfriend wanted me to come with him to make sure he chose the right ring. I knew I wanted an emerald‑cut diamond in a trinity setting, with a large center stone. They actually had the style I loved, but I wanted the center diamond to be at least 5 carats. The team had no problem accommodating that and were able to create the same design and setting with a 5‑carat center diamond--exactly what I envisioned. I couldn't be happier with how everything turned out. My boyfriend also took advantage of their six‑month, no‑interest payment plan, which made the process even better. The best part of all is that we truly feel like we've found our new jeweler. Craftsman Jewelry can design custom pieces and meet your exact jewelry specifications, and their service is outstanding. Highly recommend!

Had a great experience today at craftsman. The lady in the front was very kind and helpful. I…read morebrought a watch to have the battery replace, but later she helped me switch the straps for a better ones. I will recommend this place to anyone. Thank you.