I've been a customer over the past 12 years and I've been very patient with this company. It's been several weeks and I've been calling about a new recycle bin and trash can since they damaged them. They delivered the new recycle bin last Friday just thrown on my lawn and didn't bother to take the old one. When I called today to inquire about the old recycle bin pick up and when would the new trash can be given. They stated by ticket had been closed out as is if job complete. They would come Friday to get the old recycle bin but couldn't give a date for the new trash can but to call back by the 26th if I didn't receive it. Then around the 2pm today the trash truck came in front of my house and just sat there and then drove away without picking up the trash. I have on camera nothing is blocking the can and it's not overflowing. Just beat in by the arm of their own trash truck! I immediately call the office and I'm told they will notify dispatch and that they have until 6:30pm to pickup. Well 6:30pm came and went and of course no trash is picked up and the office is closed! This is unacceptable at this point! I want my trash picked up and my new trash can delivered and old recycling bin taken away read more