I go here often for gas or a quick pop and everyone is always so chiper and happy, I love this…read moreplace cause it is not to highly costed for stuff and you can get in and out in about 5-10 minutes!!

We had not choice but to stop here at 1am. I am so glad this location was open so late and that the…read moregas was a reasonable price. However, the restrooms were completely nasty. There was no toilet paper, there was garbage on the floor, and I am pretty sure the soap was even dirty. Great place for a late night fuel stop, but hold it if you have to and wait for a superior South Dakota rest stop.

Our room was clean and tidy with a little bit more detailed design with a red wall and some shine…read moreand polish. TV was huge too! Walking distance to Wall Drug is a plus!

Room was large and clean. Beds a bit too soft. Lacking a desk in the room and minimal storage. Ice…read moremachine is in main building and requires a walk. The breakfast was very limited. Waffles, yogurt, fruit, some juice and coffee. Been on the road for a week and this is the most limited. I didn't check prices and it was $50 more than other places.

Stayed a night while traveling through and the price was excellent, even with two cats. Beds are…read moredecent, though the blankets were a little scratchy. TV is tiny but what do you expect. Comes with a kitchenette which was handy for a quick dinner and an insane value add for the price. We didn't notice any pests and our room didn't smell odd. Parking lot wasn't overcrowded, and the front desk was friendly. Overall, the rooms aren't exactly a 5-star experience but we paid less than $90 for the night including the pet fee and for that I find little to complain about. This hotel seems great for long stays at a budget price. No complimentary breakfast but that wasn't an issue for us. Do note the walls aren't the thickest, so if your neighbor has a loud dog you might lose out on some sleep.

The toilet did not work. It would not fill the back tank, in order to fill you had to remove the…read morelid and hold the float down in the back and then once it would fill you flushed the toilet and then it would just run and not stop. We told the gal on dutie that night and the best they could give us was a $15 credit. We were later told the next day by the manager Stefanie who was not help either that we could have canceled at no cost and went elsewhere which is what we should have done anyway as we had to actually shut the water off with the main valve going to the toilet because it would not stop running and we couldn't use it anyway. The ice maker also didn't work. The manager was only willing to give us $45 toward an over $100 hotel. I would not recommend staying here again and if you do have the person on staff that night go walk through the room with you to make sure everything is in working order before you pay because if not you will be stuck with a hotel cost and no help from the manager. Very very disapointed in the level or lack there of service provided....worst part is a family member recommended this place....to add to this the manager did recieve a video of the toilet, plus we were told by the gal on shift that there was issues with this room's toilet and was told it had been fixed and to rent the room. Clearly not the case unfortunetially.

This also goes by Love Hotels at Badlands OYO…read more Prepaid for a discounted reservation at the Love Hotels at Badlands National Park at Kadoka SD. When I arrived, I was charged an extra $7, the discounted amount that was not waived for prepay. I then checked into my room only to find hair covering the bottom of the pillow cases. I asked for new bedding which they said they had none available, so I was offered another room. The second room was infested with flies, as in I had half a dozen flies crawling on my body within a few minutes of sitting down and turning on the tv. The front desk clerk said that was probably the case with all the rooms, so I checked out. The clerk gave me the number to call to request a refund. I called that number 5 different times. Each time they documented my complaint, and I received a form mail stating a refund would not be issued. The last two of the five calls I spoke to a supervisor. When the first supervisor reviewed my complaint, I was told that I left because the AC didn't work. The second supervisor told me I left because the room wasn't clean. I asked to speak to someone above him, which he said there was no one above him that could handle a claim. I asked for callbacks and not form mails, but got form mails. I have since disputed the charges on my credit card. I never received nor is there a place on their website to leave a review. But make sure to read the reviews of this hotel before booking, and my suggestion would be to go elsewhere. Top to bottom the whole experience was extremely substandard.

From what I know, they aren't open officially. They're knee deep in a renovation and closed to…read morebookings, although third-party websites have not gotten this memo and make bookings regardless. We were given a room with a very well functioning heater and a less than functional air conditioner while it is 95 and up outside with the dew point at the same number. We were given a second room with a much better air conditioner. They had breakfast in the morning which was nice! Very friendly and hospitable staff. They're working hard. When they open officially, it'll be nice!

Wonderful place to stay! Super friendly, clean and welcoming! So happy for our stay! If you're in…read morethe area, come pay a visit!

Exactly what we were looking for - a cozy revamped motor inn - 50s style. The original family…read morestill operates this motel. We parked right in front of our room. The room was spotless and recently renovated. Kelly and her sister are A+ hosts -funny and welcoming. A very reasonablypriced stay, free coffee/ice and a great location. Adorable motel.

Traveling from Montana to Minnesota with a new puppy. Our routine for rest stops is I go in and use…read morethe restroom while husband stays with puppy, then husband goes in, uses the restroom and makes a purchase. When I walked out the door this morning the clerk said, "Thank you for stopping, come back again when you have some f()cking money to spend!" I was shocked. I don't understand this level of unkindness.

Very rude clerk. Walked in to pay for gas on my credit card and asked a simple question whether or…read morenot I would need to come in for a refund if my car didn't use the entire amount I paid for. He was condescending and "acted" like he was confused. I explained the question to him at least 3 times. He then said he could just let the gas station keep the money. Most gas stations automatically refund the money to your card, but I had a feeling that this gas station didn't do that. I was right. I ended up needing a refund and had to go back in. He gave me cash back. I said thank you. He obviously did not hear me because as I walked out the door, he sarcastically said "you're welcome" and I told him I said "thank you". He was rude and said, "oh, I didn't think you said thank you". DO NOT go here. There are other gas stations you can visit. Worst gas station experience ever.

Very nice hotel. This was hotel #7 during our family country road trip. We almost considered…read morestaying an extra night in rapid city just because the room was so nice! We had the 2 queen suite w/ pull out sofa. The rooms are huge with a full size fridge and kitchen space. The hotel was very clean and the beds were really comfortable. I also used the laundry room. Washers and dryers worked really well. They have a nice big breakfast that's complimentary. The staff was also excellent.

Only stayed here two nights on a recent vacation. Rapid City was a pretty cool town and this place…read morewas a great hotel! Very clean and the front desk people were friendly and attentive. Check-in and checkout process were both easy, rooms were very comfortable and clean! If we ever find ourselves in Rapid City again I would always pick Staybridge! I have stayed in their hotels around the country and they're always clean and comfy!

I truly do not understand all of the negative reviews about this hotel. We stayed here for a few…read moredays during our Dakotas vacation and could not have been more pleased with our stay. My top reason for booking here was for it's location being in the heart of downtown Rapid City, but also because of how nice it looked. I thought I was being bamboozled when I saw it was only $86 a night to book! I knew nothing prior to our stay that it was 'haunted' until seeing a section of the gift shop dedicated to American Horror Story, which prompted my Google search. The hotel definitely feels vintage but no weird occurrences, but maybe the ghosts here are just chill. ;) There is so much nearby that we were able to walk to, like restaurants, a barcade and even a comic book store. There is plenty of street parking as well as a parking garage across the street. We got lucky with a corner room and I felt like it was pretty spacious for the price. Not to mention great views of the Black Hills! Great choice of a place to stay when visiting Rapid City!

This is a nice enough historic hotel right in the middle of Rapid City…read more I stayed for 3 nights with my family. We had a one bedroom suite. The suite was very small, barely bigger than the king bed in the bedroom and the sofabed in the living room. The bathroom was pretty tiny, not big enough for 4 towels without hanging them on random doorknobs. There was no door between the two rooms. We arrived around 5PM, and our room was not ready yet. We were given two $15 vouchers for Starbucks to be used the next day only for the inconvenience. That was nice. When I made the reservation, I noted that there would be 4 of us in the room. When we got to the room, there were only 2 towels in the room, and there were no pillows for the sofabed. Also, the sofabed was brand new, and so the moving straps had not been removed, and the sofabed could not be opened. I had to call down to the front desk to bring scissors to open up the sofabed and to bring up more towels and pillows. The bed was comfortable, although the pillows were not great. The bathroom, as mentioned, was small with very little counter or shelf space. The shower/bath combo was cramped with a cloth curtain. Water pressure was not great, and even on the hottest setting, the water wasn't very warm and was very susceptible to getting colder. We were in town to visit the nearby sites, so we were out of the room most of the days. Imagine my surprise after returning that no housekeeping came after our first night. That was weird. After our second night, the housekeeper had come and made up the bedroom but not the living room (sofabed not made). She (she left a card with her name, Melaney) took the towels and again left only two clean towels. She did not take out the trash in any room. I was exhausted after a full day of driving and sightseeing, and the last thing I wanted to do was call down to the front desk to ask for two more towels and fresh sheets for the sofabed. It was very frustrating. Parking. The hotel itself only offers valet parking. There is a lot of street parking, and it is only $1/hour from 7am to 6pm on weekdays, $0.50/hour from 9am to 5pm on Saturdays. There's an app, so you can remember your space # and pay from your phone in the morning. The location really is wonderful, and there are neat historical things about the hotel. The kids loved looking at all the pictures and the stuffed bison heads. The staff was friendly, even if the hotel wasn't run particularly well.

Nice, Clean Rooms The man running the motel was very nice-…read morethe rooms were nice and clean- The A/C worked great, if you need a place to rest your head for the night this is your place- great rates too-

This is a darling little renovated roadside, Motel. The owner was really sweet. The beds are…read morecomfortable with beautiful linens and nice hot water. It's very close to wall South Dakota. They have their own bar and a gas station. What else can you ask for? It was a great stop on my cross country journey with my dog. Definitely recommend!!