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    Washington Trust

    2.8 (4 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Washington Trust

    Personal banking

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    13 years ago

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    Bank of America Financial Center - Front entrance

    Bank of America Financial Center

    (7 reviews)

    This is the branch I usually use when I need to go to a Bank of America location. Usually, I just…read moreuse the drive-thru, which only has two lanes, but this isn't a very busy branch, so it's not a problem. Yesterday, I went inside for the first time in a while, and honestly, the service was pretty good. The staff is great, and they like talking with you while getting the task complete, which adds a nice touch of hospitality.

    I have read all the reviews on this branch and I can say that my last experience was with the drive…read morethru, so it was seamless....I pulled in, punched in my code and got my cash within a minute...Drove off. But I know people that have been to this branch and found the customer service to be poor and not very well trained. Sad. The Bank of America is a multinational investment bank and financial services in Charlotte, North Carolina. The bank was founded in San Francisco and took its present form when NationsBank of Charlotte acquired it in 1998. It is the second-largest banking institution in the United States, after JPMorgan Chase, and the second largest bank in the world by market capitalization. Bank of America is one of the Big Four banking institutions of the United States. It serves approximately 10.73% of all American bank deposits, in direct competition with JPMorgan Chase, Citigroup, and Wells Fargo. Its primary financial services revolve around commercial banking, wealth management, and investment banking.

    Washington Trust - banks - Updated May 2026

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