Brian was fantastic to work with throughout the mortgage process. He was responsive, knowledgeable,…read moreand took the time to explain every step clearly, which made a stressful process feel much more manageable. He shopped options, answered questions quickly, and was always transparent about rates, fees, and what to expect. What stood out most was how professional and steady he was from start to finish. I never felt pressured, and I always felt like he had my best interests in mind. If you're looking for a mortgage broker who is sharp, trustworthy, and easy to work with, I would absolutely recommend Brian.

Brian was absolutely outstanding, and guided us through the entire mortgage process (as buyers)…read morewith poise and humor. We would absolutely use Brian again if we needed to get another mortgage. Cannot recommand him highly enough!

I chose Teresa and Washington Mortgage Group as my lender for my first home. I had gone "mortgage…read moreshopping" at a few large banks/institutions and initially decided to go through Navy Federal. Teresa came highly recommended by a few friends with whom they used as their mortgage lender....and when it was clear my loan with NFCU wasn't going to close in time (I had a strict timeline of one month to completely close on a home), I decided to give Teresa a call. She not only worked her magic but swooped right in and saved my entire home buying experience!!! Because of her great work and fast delivery, my loan was finalized within 2.5 weeks after going under contract on the home, which even impressed the selling side. Teresa's knowledge of the industry, incredible customer service, great attention to detail, and strong work ethic won me over for a lifetime!!! Now that I live in the San Francisco Bay Area and am going through this painful home buying process all over again (times 10, because the SF real estate market is just that ridiculous), it saddens me that I won't be able to use Teresa's lending services here!!! Teresa, can I please clone you to help me on the west coast??? Please let my loss be your greatest new asset...if you're shopping for a mortgage lender in the DC Area, Teresa's the absolute best in the industry!!!

As a first time home buyer, finding a mortgage is more intimidating than finding the right home. I…read moremet Teresa at an open house hosted by her son, who later became my realtor. Teresa was tenacious in helping me get an amazing rate, despite my short time in the workforce. She was very flexible with regards to my schedule, and set meetings at times that worked best for me, even if they were well outside of business hours. Teresa treats her customers like family, and you'll be thoroughly impressed with the level of care and steadfastness she displays while working for you. I ended up making back my earnest money, because of all the closing credit she earned for me. Shop around and make the best decision for yourself. Washington Mortgage Group was the best decision for me, and I recommend Teresa Santiago without reservation.

Great bank. The workers there are always nice and welcoming. They also offer notary services at…read morethat location.

Navy Federal Gift cards charge an inactivity fee every month you don't use the card; they stole my…read moreentire $75 gift. It's in the fine print. It's legal corporate theft is what it is.

I had everything I needed a 60,000-down payment, credit score, and a mortgage certificate. I…read moresacrifice everything and, wait for years to get house of my own. They didn't at all help me. They rejected my application, and said I need another down payment of 60,000. A total of 120000. They crush my dreams and I'm still living in hell.

I always pay my mortgage payment early. Try to do it this month and I couldn't access my online…read moreportal. Contacted customer services and they couldn't access the portal either. Then she found out the online site isn't working. Communication about this would have been great customer service...but I guess once you are a customer customer service goes out the window. Wasted over an hour of my time to pay YOU! Do better.

They are so fast and competent! These people treat you like a person and explain everything to you…read more They are the too help and made me feel like a person, not just a number. They remember who i am and what my situation is when i called and ate very organized and prompt. No one wants to be in the situation to use a personal injury settlement loan but if you end up there, these guys are the best.

RUN FROM THIS COMPANY! Nasim (Simmy) Akhtar is highly unprofessional and unethical. As an agent, I…read morecannot urge you enough to choose another lender and company. Very unresponsive, and completely messed up the financing for her clients who ended up losing the deal and their EMD. In all my time as a real estate agent, I've never seen such horribly irresponsible lending.

From the owner: Residential, refinance, investment and commercial mortgage loans.read more