Horrible house sale settlement experience. At settlement (October 26th) we were told we owed part…read moreof the property taxes. A week after settlement they said the county made a mistake and we didn't owe anything and refunded the tax money (with no real explanation). Then the week before Christmas they called us and said the county made another mistake and that we owed the full second payment for the property taxes ($1800). Apparently the county had told them right after settlement, that we had a pending property tax payment, and they never bothered to question that a seller had payed taxes after settlement, which sellers rarely, if ever do. I call that incompetence. They call it an oversight.

1 review Share…read morereview Embed review Write an update Edit review 2/3/2020 I am only giving one star rating because I can not leave a ZERO rating. I purchased property in Castle Rock, WA and used Chicago title to make sure everything was on the up and up. I was just recovering from cancer surgery and sold my home in Vancouver, WA to buy this property. I bought the property in Castle Rock when Chicago title insurance gave me a "clean" report. After a year, 100's of dump trucks and heavy equipment started crossing my property to access the property (approx. 80 acres) bordering my east property line every day. I paid $370k for my place to get away from noise, pollution, crime, etc while I recovered from my cancer surgery. I am a senior 67 years old. I went to the City of Castle Rock, WA and asked why they were crossing my property with all this equipment, only to learn that the city had an easement to cross through my property and had partnered with a large company to haul dirt, sand, etc from the 80 acre site east of my property. I filed a complaint with Chicago Title, asking why this easement was not listed on the "Title Insurance Policy" I purchased from them in good faith, only to be jerked around. It has been almost a year now, I have had to retain an attorney, and still no results. Chicago Title's attorney called and said they would give me a whole $2500 to settle my claim. To date I have spent close to $2000 on attorney, and a few days ago Chicago Title upped their offer to settle for $5600. This is totally ridiculous and has taken over 9 months to get that. I can not use approximately 1 acre of my property that borders a small creek, the fumes and noise from the trucks and equipment is almost unbearable at times. When my attorney relayed this information to Chicago Title's attorney, I got this reply: "First, I wanted to clarify, and further address if necessary, that the City's activities on its parcel should be addressed with the City. If Mr. Hamilton has issues with the noise, diesel fumes, dust, etc., unfortunately I am not the appropriate party to respond to those concerns". Kara Fischbach Claims Counsel, AVP Fidelity National Title Group 2533 North 117th Avenue Omaha, NE 68164 Phone: 402.498.7144 Chicago Title knows that I am recovering from surgery for cancer and stress is not good for me, but they could care less! I relied on Chicago Title Insurance's report, and this is what I paid for. The title report is nothing more than a scam, and you will have NO RECOURSE, when they give you a report that has errors. I am therefore going to use the internet to let everyone know how "useless" a title report from Chicago Title Insurance Company is. Very unhappy, unsatisfied, senior citizen, Jesse Hamilton

This office is in a shopping center and has designated parking. The waiting area is small but…read morecomfortable. The ladies in the office were very friendly and I didn't have a chance to sit down before they were ready for me. My signing went quickly and my agent was very thorough. I would use this company in the future. Side note: One of the office ladies makes a mean cup of coffee.

Chris is simply the best! He helped us tremendously through our home buying process. He was very…read morecommunicative and responsive to all of our emails, texts, and phone calls. And he was always happy to answer any questions thoughtfully and thoroughly and to share trustworthy advice when necessary. Most of all, he is so friendly, trustworthy and kind. Their team use a portal that makes it easy to submit documentation and track our status. From the pre-approval to the closing, he made sure the process was timely and smooth. Highly recommend!

The next time I refinance or buy a new home, I will certainly be using NW Capital Mortgage. I have…read moreworked with Chris and his team two other times prior and every experience has been exactly what I would expect from a mortgage company. He is very transparent with all the lending options and explained all the details, the pros and cons, without me having to pull it out of him. Chris worked very hard for me and was easy to contact every time. You will be happy with how smooth the process can go with this team!

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

This is an edit to a prior review that I'd written based on my having sent an inquiry e-mail and a…read morevoice mail a couple of days later, and never having received a response to either of them. I waited to write the review since the COVID-19 pandemic was in full force at the time of my initial query. While I was very disappointed to have not received any responses to my initial inquiries, I was VERY impressed to have received a personal response on Yelp within minutes of my posting my original review, apologizing for my not having received any responses, and asking for supplemental information so that they could investigate and try to find a root cause. They checked their systems and couldn't find my contact attempts. Their demonstrated concern for potential customers was very evident, as was their professionalism in taking the time to write a thorough and thoughtful response as well as their desire to find and fix the root cause. I'm not sure when or if I'll be in the market for a mortgage broker service again, but if I am, I'll definitely give Green Mortgage Northwest a shot before I contact anybody else based on their excellent response.

Beth was our contact. She was helpful and informative for the most important part of finalizing and…read morerecording our property purchase. She made this easy and straightforward. She was a delight to work with. Highly recommend her and clark county tile.

Ariel comes across as the kind of realtor who quietly handles everything before you even think to…read moreask. She's warm, knowledgeable, and deeply familiar with the area, which made every step feel grounded and confident. She's incredibly organized, and her car-turned-utility-truck--fully stocked with tools and quick-fix supplies--says everything about how prepared and hands‑on she is. She communicates clearly, anticipates needs, and always has a trusted recommendation ready, no matter what comes up. She's experienced, resourceful, and genuinely committed to getting the best outcome for her clients. I'd recommend her to anyone looking for a realtor who truly goes above and beyond.

Ariel Sasser came very well prepared to our first meeting and her professionalism with every…read moreinteraction continued. Her quick responsiveness was impressive and often critical to accomplish bargaining. We appreciated her knowledge and level-headed advice from start to finish.

Lisa responded to my request quickly and asked important questions before she arrived so she was…read moreprepared with all the forms she needed. She even had blue pens - since all of our forms needed to be signed with blue ink. She is friendly and easy to talk to. She guided us through our forms with ease. We will call on her again when we need a notary.

She arrived on time. Knew what we needed. Very professional with the elderly client we were helping.read more

Brenda is very responsive, hard working and diligent…read more An excellent realtor that knows the area

Brenda ,always had our best interest in mind and was willing to help wherever needed ,from getting…read morebids for work ,to staging the house for sale.her experience in reality real shines

Nice Big Store. Plenty of Employees on hand when we showed…read moreup, so our wait time was..... before the door we came in, could shut! The young lady listened to me. Promptly got the part we needed. Answered all my questions. And we were done. It took us longer to park! The store was pretty busy but the parking lot had plenty of spots. We like this store. And. And, it's just down the street from our new place. Score.

I took my mother in law's phone in to this Xfinity location as she was complaining of it not…read moreworking. She is 98 and can't get out anymore. The first person we encountered told us it appeared she had signed out of her google account and they probably couldn't help us. I asked why and she said we could see a representative but there was probably nothing they could do. We decided to wait. While waiting I got signed back into Mom's google account. Peyton called my name a little later. He briefly looked at the phone and said you need to go to the Geek Squad. When I asked him why he couldn't help us he got upset and kept telling me it wasn't their problem. The more questions I asked about the issue the snottier he got until I was raising my voice. Finally he tried to call my phone and it did not ring. I persisted in asking questions and he stated "this phone doesn't have service ". I said can you tell me why as we are paying for service. He said "that was a question." FINALLY he did some checking and said the phone doesn't work so you need a new phone. We paid for a new phone. So it appears he could help us after all. He never apologized for trying to push us off onto the GEEK SQUAD. Very rude customer service rep. When you are paying for three phones lines you don't expect to hear "there's nothing we can do to help you "!! I hope Xfinity can offer better customer service in the future.