I love my new bank. I like the decor. I like my customer service girls. They are always smiling,…read moregetting my account handled in no time flat. Big Shout out to you ladies. Paula L

Kayla M. is so kind and helpful with any questions! Really lovely, knowledgeable, and kind staff…read more They help explain things in an easy-to-understand way and I love how they treat their clients.

Gram Adderson was hands down the most helpful and considerate banker I have ever worked with. He…read moreand his team not only met all of my business needs but did so in a timely fashion and with kindness. I originally Went with Chase bank and switched because of the customer service I received from Gram and his team. I would strongly recommend this bank over all other banks in Pullman.

Jeff takes the time to get to know the needs and goals of each client. Carol keeps the office…read morehumming with joyful professionalism. You will not regret bringing your financial questions here.

I've worked with the Kimberling agency now for 2 1/2 years and have been…read morepleased with their service. Dawn is the best and is always very friendly and extremely helpful! However, when dealing with Kelly, she's impersonal and sometimes rude on the phone. Moving forward, I'm only going to work with Dawn as she's always professional, courteous and a pleasure to not only talk to, but also work with.

I recently had my insurance go up over 37% in one year. My insurance goes up every single year and…read morenot by a small amount. I notified them I would be shopping elsewhere. I did and saved $2,500.00. Every insurance company was below their rate with the identical coverage on auto, home and umbrella policies. If you work with Farmers, I recommend a close examination of your home policy to ensure they have the fixtures, etc. correct. I would not work with Farmers again. However, I will say that one of the ladies working there, Dawn, is a dream to work with.

I've been a customer here for over a decade, and they are great! I love banking with a regional…read morebank that is large enough for expertise, but small enough to be managed well. The long term employees always know my name, even in the drive through before they look at my deposit slip! And I only come by once a month. If you want the dependability of a big bank, but the customer service of a small one, this is perfect for you. Also, the telephone help on the 800 number is very friendly and rarely has a long wait.

We have been with Elissa and Janelle after moving to Moscow from Southern California. They have…read moremade the transition smooth and efficient. We couldn't ask for friendlier and more helpful customer service!

I loved working with Ben Herr and Good Deeds Mortgage! Ben offers great, prompt customer service!…read moreHe walked us through the process of refinancing our home with great detail and made sure we understood all of the details. We knew he had our beat interest in mind at all times! We were drawn to GD because they are a business with great mission and incredible generosity in giving back! Thanks Ben and Good Deeds Mortgage!

Good Deeds was able to get my Wife and I a home when we had an uphill battle to get it done. They…read moreworked hard to get the job done! We got to donate money to a charity through their give back mission and got into an amazing house! I would highly recommend working with them for anyone looking to get a home loan!