Yes always I like the bank . Annie is a wonderful manager…read more Very polite and kind friendly.

From the owner: P1FCU is a member-owned, not-for-profit financial cooperative. We have grown to now serve members…read morein 19 counties in Idaho, 8 counties in Oregon and the entire state of Washington. We were organized by a group of individuals with the desire to make lending more readily available for employees of Potlatch Forests, Inc. Over 80 years later we are staying true to our organizational values while servicing members in a tri-state region.

If I could give zero stars I would. This bank has the rudest employees. I am a longtime Chase…read moremember and I simply went inside asking them if they could print out a banking form for me. They refused and told me to do it myself. I will never go there again. They are making me rethink being a Chase member.

Rudest people I've ever interacted with. Dont bother wasting your time. Even after confirming with…read morecorporate chase, they would not help us and told us "If you don't like it, you should call your senator." Completely useless and rude people.

Gram Adderson was hands down the most helpful and considerate banker I have ever worked with. He…read moreand his team not only met all of my business needs but did so in a timely fashion and with kindness. I originally Went with Chase bank and switched because of the customer service I received from Gram and his team. I would strongly recommend this bank over all other banks in Pullman.

Rude people that think my money in my account is theirs. Try to dissuade me into withdrawing funds…read morefrom my account. Found them to be rude and pretentious. I've had enough and am moving my account

Always had great experiences with the staff. They are helpful, fast, and eager to serve. They…read moreanswer questions and are open to walk-ins. I love their online banking apps too! They make it a breeze to track finances, loans, and even your credit score. Strongly recommend.