The bank manager, Kay, goes out of her way to be helpful. She goes above and beyond and truly cares…read moreabout her customers and their needs.

From the owner: Washington Federal is a full service bank offering Mortgages, Checking and Savings, CDs, Retirement…read moreAccounts and Business Banking. We're invested in your community. Member FDIC. Equal Housing Lender.

If I could give zero stars I would. This bank has the rudest employees. I am a longtime Chase…read moremember and I simply went inside asking them if they could print out a banking form for me. They refused and told me to do it myself. I will never go there again. They are making me rethink being a Chase member.

Rudest people I've ever interacted with. Dont bother wasting your time. Even after confirming with…read morecorporate chase, they would not help us and told us "If you don't like it, you should call your senator." Completely useless and rude people.

Gram Adderson was hands down the most helpful and considerate banker I have ever worked with. He…read moreand his team not only met all of my business needs but did so in a timely fashion and with kindness. I originally Went with Chase bank and switched because of the customer service I received from Gram and his team. I would strongly recommend this bank over all other banks in Pullman.

Rude people that think my money in my account is theirs. Try to dissuade me into withdrawing funds…read morefrom my account. Found them to be rude and pretentious. I've had enough and am moving my account

Always had great experiences with the staff. They are helpful, fast, and eager to serve. They…read moreanswer questions and are open to walk-ins. I love their online banking apps too! They make it a breeze to track finances, loans, and even your credit score. Strongly recommend.