This place SUCKS. most of the washers are OUT OF ORDER. It's been that way for years! No attendant…read more Plenty of coins in the change machine.

Clean!! plenty of machines. Everything you need in a laundromat!!…read moreAbsolutely the place to go!

Hello All, This was…read morethe first time I came to this Red Hook laundromat. I read the reviews before I went and it looked good, though I did bring quarters instead of using my credit card as recommended. I am now regretting that as of the two loads, one of them got an error message about not being able to fill with water. I tried reaching out to the company for a refund through their online contact form, though haven't heard back. The listed phone number goes immediately to a voicemail that has not been set up. Any suggestions? I really want to feel good about using this place again. UPDATE--Helpful hint. If you need to reach the manager you can call the number on the webpage and even though you can't leave a message he will see it as a missed call on his cell phone, and in my case, called me back. He says he will refund the amount of the wash when I tell him the number of the card I am going to buy at the location.

If it wasn't for my moms frequent appearances at this laundromat, I probably would never be in this…read morelocation. However, when she went in to wash some drapes and a towel, I tagged along today. She was out doing errands and stopped in to tackle this chore. Now, I've been in here before - several times when it was JGW laundromat, but unknowledgeable the reason why the name change, I couldn't think of a better time to write this review (which I thought I had written before for here under the Car Wash section under the same business name) and came here today to discuss today's experience. I've never been too fond of this laundromat - now with social distancing in place. The temperatures in the place are never honest, there's never an air conditioner in sight, nor heat that ever works properly. The place is in shambles - the floor is cracked in spots and has seen better days, and although the owner has replaced all the machines with more technologically-advanced machines (offering contactless forms and certain laundromat-only cards), nothing seems to work properly. The dryers are sometimes warm and sometimes not so much, and the washers often don't like to wash if the door isn't "set" just right. There's signs everywhere to alert to some key machine issues, but not even the chairs are somewhat decent - seeing better days more towards the early 21st century. Now, today I found out they have free wi-fi, but due to good cell connection I have to try it out here. In the past, I've tried their car washes with trouble too. However, it's been a bit longer since the last one and I don't stop for this car wash often (found a better one in Kingston). I don't think I'll be back for the car wash and am amazed that you aren't offering contactless card washes here. But know I'll need to get back to this soon. Throughout all the changes, I always seem to grasp an issue this place has. There's nobody "tending the cattle here" checking on the place and keeping abreast of the moods. And what about the move you made bringing the folding tables to the add-on room within the last few months that once housed a dry cleaner in the 1980s? What's up? Poor decisions here. There rarely problems, but why don't you peak your head in to check up on things?

This is one of the better laundromats in the area. It's very convenient-I live down the street. I…read morelove the refillable card-bears lugging quarters around. Nice and clean too. The only problem is there's not enough carts, especially the ones that have the bar for hanging things. I hang some.of my shirts and many times I can't find one. Other then that, Big Bubble's been great

awesome laundromat quick and easy to use i recommend to any and everyone easy to put in soap and…read moreeasy to use dryers dryers get real hot quick and sufficient

Nice Place. Easy to use, lots of foam in the foamy brush and the spray polish seemed to make my car…read morelook better. Pretty clean, took my credit card, everything worked well. It's the hand wash out past the bagel shop on the right.

Very small car wash in a secluded area of Red Hook. I have used it, can be kind of expensive, but…read moreokay if needed in a pinch. Would go there a lot more if they had an automated wash, not just self wash. Please, Foam and Wash... I beg of you, please bring an automated wash bay to your Red Hook location.

This laundromat was okay. It didn't have a bathroom and by the time I was done with my laundry I…read morewould have liked to have been able to use a bathroom. It needs a total remodel. Machines are old and do not dry well. There is carpet that is taped down to the floor.

I was just there yesterday. While the building has signs that say "For Sale" both near the doorway…read moreand in the one window facing out, the building is still standing and still up to date. This place doesn't get much traffic during the evening, but it is pretty common to see some people at this location. The machines here wash just as good as the ones east of town(JGW Laundromat&Car Wash) and for the same price, it's no bargain. The only problem, is that you must go up several steps to get your wash to the laundered area(definitely not handicapped accessible in that respect). Maybe, after the building sells, the new owner can make it more handicapped accessible, so that EVERYONE can have a chance to do laundry fairly. I like the sign though, that says the owner thanks people for taking their laundry out soon after completion. However, yesterday(I'm not making a big to-do out of it, being in the evening when few people were working their wash through the machines) the few people left the station and came back, about 5-10 minutes after their wash had finished washing. It just seemed like forever for their wash to finish. Personally, without saving money and the fact that it's NOT handicapped accessible, I'll probably won't be back, but you never can tell.

After being told on the phone that light blankets sheets etc would be charged $2.75/lb, for…read morehousehold items, I prepared a bag for pick up and then I got a whopping $78 for a couple of items that I could have knocked out at the laundromat myself in 2 normal loads. These were literally a few $25 dollar blankets from walmart, so the one wash was more expensive than buying new ones! when I complained I was told that they would give me some credit back but then they changed their minds - after spending over $500 dollars at this place, I really would have continued to be a loyal customer for years! Too bad, Scanlon - I suppose you have enough customers to be this short-sighted, but you've certainly lost one.

This is a great place. I love the staff, and things come back when I expect them. It is also very…read moreconvenient to downtown Rhinebeck. :)

whoever the lady is with the dark bun that works here is amazing and friendly and very welcoming…read more the laundromat itself it's great. whoever the older sasquatch with the blonde bob is rude and just overall horrible energy. not only watching and staring at customers doing their laundry like they're criminals, but correcting a simple mistake with the snobbiest attitude possible. if you don't like your job then someone else including myself would gladly replace you. i'm not a people person myself but targeting a specific person and watching them do their laundry out of the entire place filled with other customers is uncomfortable. treating a customer like they're dumb over a simple mistake that im sure 100s of others make all the time without being WATCHED. i come clean and organized and i do my laundry quick. i spend too much money here to be treated like im lesser than anyone who works there. tell the other lady to come back.

Great pick-up and delivery service! Picked up at 9:30 am, laundry done and on way back to me by 11…read more Always does a great job

Kings Mall Super Laundromat uses an app that notifies you about the status of your wash load and/…read moreyour dryer load. Since it is conveniently located in the middle of a popular shopping district, you can do your laundry in between grabbing lunch at Buffalo Wild Wings, the bagel shop or Michael's Diner, or shopping at Target, Sam's or Walmart up the hill, or even grocery shopping at Hannaford's across the street. Overall, my clothes came out just fine in their relatively modern commercial machines. I spoke to a female staff member there with questions a couple of times and she was very helpful and polite. They also offer drop off laundry services. The parking lot is a bit small and spots are tight, but I still didn't have any problem finding parking in the middle of the day during the week. The crowd around there could be perceived as sketchy, but I didn't have a problem with anyone and kept to myself. I would go back if I needed to outsource my laundry needs again.

I love this laundromat! Everyone who works here is so kind. They put up with absolute BS from…read morecustomers who yell at them, say racist things, and generally just cause problems for no reason. I hope everyone who works here is taken care of and treated well, I appreciate your service very much!!

I'm adding to my original review. For the last two years coming here during the summer day time can…read morebe a problem. Someone related to the owner or one of the owners takes up every machine in the place to do laundry for what I'm assuming is a camp. It's ridiculous that he's doing this during the daytime. The place is open24 hours a day,come do it like 8:00pm when no one's there. It's so frustrating as a regular to have to deal with this. It's really inconsiderate. He'd do it on Mondays so we switched to Tuesday and guess what he was there Tuesday afternoon too. We ended up having to take our wet laundry to another laundromat because there wasn't a single one open . He'd take them as soon as they were emptied. Not a great way to run a business to let your customers have to put up with this.

I've been going to this laundromat for years, it used to be called Washboard. I guess new owners…read moretook over. Lots of machines, all in good working order. Clean, bright, 24 hour facility. Soap machine also works well and has lots of choices. Owner/attendant didn't seem to speak English, but that didn't matter to me as I didn't need anything. He smiled a lot at us. Restroom also sparkly clean. Will continue to return to this excellently maintained laundromat. Free wifi too.

We are visiting and had been travelling and I had a lot of laundry to do. Very clean and efficient…read more The attendant was very helpful. You load cash onto a card and sometimes the machines were tricky with the card but she was helpful. Great clean laundry!

I used to really appreciate this laundromat for its nice machines and general cleanliness. However,…read moreever since the pandemic began I have been so disappointed. Not only do they allow people inside without masks, the women that work there do not wear masks! I have not seen any of them wear a mask even once all Summer. Completely unacceptable and unsafe. They need to be reported.