I very rarely leave reviews for service providers, but after our experience with this contractor, I…read morefeel other homeowners deserve to know what they may be getting into.
I want to distinguish between the owner and the crew who performed the work. The crew was polite, punctual, and did their jobs well. My concerns are specifically with the owner.
What makes this experience especially frustrating is how dramatically things changed after we signed the paperwork.
Before signing, he was extremely responsive, personable, easy to talk to, and seemed knowledgeable and trustworthy. He answered our questions, communicated regularly, and made us feel confident that we had found a contractor we could trust.
The minute the paperwork was signed, he became a different person.
Communication became difficult, he was frequently not where he was supposed to be, and there were occasions when he failed to show up for scheduled meetings without adequately communicating beforehand. We often had to chase him for updates, and when problems arose, responsibility was frequently shifted rather than addressed.
We also felt taken advantage of financially. A substantial amount of material was purchased for our project that appeared to be far more than was needed. When we questioned what would happen to the leftover materials, we received a defensive and aggressive response and were told they belonged to him and would be taken. As homeowners unfamiliar with the contractor process, we felt our reasonable questions were treated as an inconvenience.
The way we were treated when we advocated for ourselves was ultimately what caused us to walk away. As a woman, I found his tone and treatment toward me particularly troubling. I cannot speak for how he treats every woman, but I can speak to my own experience: I did not feel respected or treated professionally when I asked questions or challenged something that did not seem right.
We ultimately hired another contractor, and the difference was significant. They were responsive, professional, transparent, and respectful. They gave us a better deal at essentially the same rate, including additional materials and work, and actually followed through on the timeline they provided.
My advice to anyone considering this contractor: proceed with caution. Pay attention not only to how he treats you while earning your business, but how he treats you after the contract is signed. Get everything in writing, ask questions about materials and pricing, and pay close attention to how he responds when you advocate for yourself.
For us, the biggest red flag was the dramatic change in behavior once he had our business. I would not hire him again, and I hope this review helps another homeowner make a more informed decision.
