This place is straight out of the 70's. Old machines and the dryers take forever, even on hot…read more There is an angry man that will kick you out at 8:58. Yes they shut the doors at 9! Not many good laundromats in this area. This one is one of the worst. Look around find a better place.

I had never had my clothes washed, and frankly, I didn't even know that was a service offered…read moreanywhere, they were so kind and so careful with my clothes. I'm so glad I found them! I've never washed here but there's always people so it must be a good spot! All I can say is I recommend their wash & fold service and their dry cleaning services 100%!

This is a great self-serve laundromat They have machines as small as single load all the way up to…read morewashing machines that will do 4 loads of laundry in one. The prices are very fair and it's always clean and well-maintained. If a machine is out of service there's a phone number to call and the machine is fixed right away. My favorite part however, is that you can pay (for both the washers AND dryers) with cash or an app. The app tells you which washers/dryers are available, and if you're using one, how much time you have left until your load is finished. The Washing Well is a great place to wash your clothes well!

Very frustrating using the machines at the Washing Well. Everything is connected to an app and…read morethey want you to download it. That's all great but only if the Internet service worked well, it would be efficient. However, the Internet service in this unit is horrible and you have to wait and hope you get a connection or get disconnected or just try over and over. do yourself a favor and put in high-speed Internet you'll get much more business and more transactions.

This location laundromat on College Ave I Tustin is very clean and busy most on time. Plenty of…read morewashers and dryers. It's very safe as there are many customers. Staff is super friendly. Continuously been kept clean floors and washers dryers are wiped clean constantly. Highly recommend.

Luckily I stayed until 9am and the attendant show d up was able to see the $40 cash in the system…read more Original 1 star review: Bless their hearts, this place is absolutely sparkling! It's just such a shame that the technology seems to have been designed by someone who genuinely dislikes the human race. If you have a spare hour and a burning desire to donate your hard-earned money to a digital abyss, you are going to LOVE it here. It's less of a laundromat and more of a high-stakes escape room where the prize is simply being allowed to wash your socks. A FEW "CHARMING" QUIRKS: * THE MAGIC VANISHING ACT: I paid $39 for a card, and the machine sweetly told me to "collect" it. Silly me, I thought that meant it was ready to use! It turns out the card is as empty as the customer service promises. * THE WALL OF LITERATURE: Unless you plan on spending your afternoon studying the "Wall of Text," which is basically a manifesto on how to navigate their hostile interface, you'll never guess that you have to take the card out of one slot and shove it into another just to find the money you already paid. * THE SILENT TREATMENT: I spent 20 minutes pressing the "Help" button, which is a lovely decorative touch, really, and calling a support line that I'm convinced leads directly to a disconnected payphone in 1994. I ended up paying an extra $25 just to escape with clean clothes, essentially gifting my first $40 to the universe, or the next lucky stranger. I even found a discarded card on the floor, a tragic little souvenir left by the last person who realized they'd been fleeced. It's such a quirky business model, you can't even get your $1 deposit back for the plastic! THE TAKEAWAY: It is truly impressive how a place can look so clean while its system feels so... predatory. If you're looking for a free wash, honestly, just stand near the kiosk and wait for the machine to rob the next unsuspecting visitor. I'm sure they'll leave their card behind in a fit of tears, too! A TINY SUGGESTION FOR MANAGEMENT: Perhaps you could update the screen to say, "Please collect your useless, unloaded card and put it in the next slot so we can finally give you what you paid for." Or, and I say this with so much love, you could join us in the 21st century and get a machine that actually functions. Good luck to everyone else! You're going to need it.

Such a great little business; we used their fluff & fold service while we were on vacation in the…read moreOC. Great, fast service, and Elizabeth is a sweetheart!

I've been coming here to do my laundry for several years, but what a disappointment--lately these…read moremachines feel like a scam. I understand that prices have gone up because everything is extremely expensive nowadays, and that part I can accept. But what I find truly unfair is that they've reduced the wash time, there's very little water, and on top of that, the small machines don't even have hot water. It will never be the same as when the previous owner, Chila, was here. We truly miss her--she always took such good care of her business.

Smaller laundry that was very clean. Coins or there is a laundry app you can load with a credit…read morecard. There was an attendant and I think if you call early, they may do wash & fold for you. We did it ourselves. Would visit again as needed.

The first few times I have been here had wonderful experience…read more But this time, worst experience of my life. Some locals told me not to come here due to scamming people's money. Never coming back here ever again.

This was my first time going here today with a client who needed help with her laundry, had no clue…read morewhat we were doing whatsoever did not realize that you can't put coins in like old school or dollar bills and get coins. Everything's all on a card now and it's a little bit confusing trying to figure out the card and using it to start the machine. The was a lady there today that was so helpful. Gave us change they also had an immaculate bathroom. Overall experience was good. Just wish they had food vending machines when you're hungry

Had to come here when my washer/dryer broken and was pleasantly surprised. Overall well kept but…read moredo look out for machines that do not have buttons - loaded and had to reload after because did not take coins and/or start. One particular machine I used twice worked the first time, but not the second so had to wait for it to finish the cycle and transfer to another machine. Other than that, was thankful for a good calm location and simple to use. They have a coin machine there for change in case you don't have any on hand.

I didn't know this place existed. I was going to the laundry spot in the other shopping plaza…read more. But this is my new spot. Not only are they very spacious. They have tons of machines and people working to keep the area and machines clean. Even on their special days; Wednesday and Thursday. It's not too crazy busy and people are respectful and socially distance. I love the countless laundry especially for the single load. The only downside is that you can't reload your card with credit/debit. It's cash only.. and the lady at the desk refuse to reload it with card.. Other than that; great laundromat.

Clean! The machines…read moreare all in great shape. Almost every laundromat in my area (not Costa Mesa) is super run down. Trust me, I've tried quite a few. This laundromat has tons of washers and dryers in all sizes. There's 2 walls of dryers in the back, they're big and dry really well! They use a card you reload with cash, which is convenient and easy. There's some arcade games in the back which is a fun way to pass time. They're old school (even better!) - Plenty of seating - located in a large shopping center - Competitively priced wash/dry fees There's even a little shop area that's sells snacks and laundry supplies (bags, soap, fabric softener, etc.) 5 stars all the way!

My washing machine broke, so I decided to visit my local laundromat. When I arrived, everything…read morelooked clean and organized. A customer was kind enough to show me around, so I began doing my laundry. About seven minutes before my drying cycle was finished, one of my shoes fell out of the dryer. The attendant, who was standing nearby, told me that shoes were not allowed in the dryer because it was against policy. When I first arrived, I took time to look around and read most of the posted signs, so I asked him where this policy was listed. He looked around and said he didn't know, but that it was still policy. I explained that I was almost done and didn't want to take home a pair of wet shoes. He told me I could continue drying only if I removed the shoes. Feeling disappointed, I politely asked for a refund. As I gathered my clothes, he stood next to me with his arms crossed, which made me feel uncomfortable -- almost as if he were waiting to escort me out. I asked him if he intended to stand there until I left because it felt intimidating. He responded that he was just doing his job and needed to grab the trash bin on the other side of me, though he could have easily gone around. Another customer nearby mentioned she was also unhappy with how the pricing was structured. At first glance, each machine advertises the lowest price, but once you begin selecting options like water temperature and cycle type (delicate, normal, etc.), the price increases. I found that misleading, though I admit it has been a while since I last visited a laundromat. Overall, the experience ended very poorly, and I will not be returning to this location. I also noticed that several dryers were out of service, which I later saw mentioned in other reviews as well

Nice little small laundry mat within walking distance from my apartment, they only have like around…read more12 washers and maybe 16 dryers. I needed to wash my comforter and the washers at my complex were too small so I had to come here. They are a little cheaper than Wash & Go a few blocks down, for 4 loads is around $4, their washers are pretty clean and new. But you still have to pay with quarters for the machines unlike Wash and Go where you can buy a reloadable card to use. They do have a machine to exchange for quarter inside in case you don't have them. They do have dispenser for your detergent, fabric softener and dryer sheets if you need them. The dryer machine costs .25 for 8 mins, which is pretty good price, way cheaper than the one at my apartment complex where they charge $2.25 for 45 mins, here only costs $1.50!! The only problem I have with this place is it smells!! They should probably install some air freshener thru out the place or something. Other than that, this is my goto laundry mat whenever I need to do my loads.

Very clean and very nice and luxurious compared to the one I used to frequent on Victoria and…read moreplacentia on top of the cleaning lady is very nice and helpful, Keeping things in order as well I will be coming here from now on! 5 stars so far hopefully they can keep this upkeep going! Plenty of parking

First time here and this place is nice. Each section is clearly labeled and the machines seem new.read more

This was a very nice dry cleaners. My shirts were always ready in time and looked good. It looks…read morethat they are remodeling or maybe they moved because the place is empty. I called them and they said they were open so again maybe they just moved.