This place is extremely clean, welcoming, and affordable! There is always staff on-site who are…read morefriendly, kind, and make you feel right at home. The atmosphere is relaxed and comfortable, making laundry day much more enjoyable. With 62 washers and 56 dryers, getting your laundry done is quick and easy, even when the laundromat is busy. They also have vending machines and sell soap and detergent, so you can conveniently pick up anything you may need. The facility offers several TVs and free Wi-Fi, which is a huge plus. I usually start my loads, bring my computer, and watch movies while I wait. The dryers work great, dry clothes quickly, and are free with every wash, making this place incredibly affordable. I had a small hiccup during one of my visits, but Kristin and Meredith were eager to help and resolved the issue right away with the friendliest customer service. Their professionalism and kindness really stood out. Overall, this is a fantastic laundromat with excellent staff, great amenities, and unbeatable value. 10/10 would recommend!

I'm extremely disappointed with my experience at this laundromat. I always wash my WHOOP bracelet…read morein the washer with my clothes, and this time it was lost. I was told it may have gone onto the train and that there was nothing they could do except say sorry. I've been to more than 36 laundromats across the United States, and this is the first time something like this has ever happened. An apology does not replace an expensive bracelet, and customers should be clearly warned if there is any risk of personal items being lost during the wash process. I expected better accountability and customer service. Very disappointing experience.

This was my first visit, so I had a lot of questions for the attendant, who was very helpful and…read morepatient with me. There were plenty of machines. The area was very clean and quiet. Very nice place.

I like a lot of things about this location. The place is…read moreclean, usually has plenty of change, equipment is mostly maintained. It's a nice laundry mat. That all changes a few minutes when the laundry " heavy" or bouncer some would call him comes in. Beware if you are drying your clothes after 10 (closing time) for most of us you'll be told to get you wet clothes out and take them home with you. Others will just have the power to the dryers shut off and told to get out. That guy is just plain out rude! If you're a regular you get use to him telling you how long his day has been and how tired he is but you just might never get use to being kicked out in such an unprofessional manner. There are some people that he knows, likes and will not rush them out but carry on with them till late. So if you are not on his friends lbe there after 10 at your own risk.

Great little laundromat!…read more Well kept And clean. Staff were very friendly and helpful!

Nice lady who is very helpful also very clean and everything works!!takes less than most to dry…read moreclothes

i love this place!!! everyone is so nice and helpful!!!! i come every time i need to do wash....read more

Clean and quiet. However, the place does NOT accept…read morecredit/debit cards. There are change machines but those only accept cash. Bring plenty of quarters!

Had the Butternut location pick up over 15 pounds of laundry. They got them back to us in one day…read more The clothes smelled so clean and fresh and they were nicely folded. I highly recommend them. I usually go inside, which is very clean. Them to pick up. Highly recommend.

I gave 3 Stars instead of 5 simply because of one of their Hispanic female employees who has been…read morethere a long time. She always has an attitude! I go there on a weekly basis and I dread her being there with her Don't bother me attitude! Most are wonderful and ready to help you whether it's change or to buy products. Last time I visited was Sunday August 10 @ 12:30 pm Butternut Street location. I go to both Butternut and N 10th. Frequent most Butternut. That employee gives the worst customer service. Total turn off!

There was maybe 3 dryers that worked and they were all taken and maybe 5 washers that worked…read moreabsolutely ridiculous why even stay open and it was not cleaned whatsoever

do not use the laundry mat. Most machine are out of order change machine takes your money and can't…read morefind the owner to get your money back

Old machines, many "out of order". Not going back to check, plenty of other places…read more It's not worth my time or effort to see if it's been updated.

I am a reoccurring customer and I spend a lot of money at this facility for me to wash my families…read moreclothes so for me to come in today tonight and start laundry at 8 PM and put them in the dryer and come back at 9:20 in the African-American male at the counter that's usually sleep on the floor Was gone and locked all the doors and I was not able to get my blankets or sheets or underwear for my daughters school clothes for the morning it is completely unprofessional and I am highly upset because I never really have problems like this now I have to go back in the morning and hopefully that he's awake and not sleep on the floor with his blanket and I hope that my clothes are dry and not damp so I had to re-wash and dry them all over again I can't believe this

Wash cycle are less then 4 min! Rinse cycle 16 min????? Don't go here had to take my laundry wet…read moresomewhere else! Ridiculous... look at it for yourself

We stopped going here. You try and get in and the cleaners laundry business attached always has all…read morethe big machines taken in the morning. They use the big machines and leave none for customers. Go somewhere else.

Recently broke my lease and I was extremely reluctant to going to a laundromat.. I just hate them…read more They're always noisy, dusty and sketch.. But I had no choice after 2 weeks.. I picked this one because it was .6 miles away. When I walked in it felt like i walked into the Starbucks of laundromats.. into the Costco of cleanliness.. I didn't even look at the price because the place was so clean, quite and so many seats and tables. I can't wait till I have to go again

I have appliances at home; however, my husband's work jeans are heavy and take an incredibly long…read moretime to wash and dry. I'm thankful the various load capacities were capable to handle all of his work clothes in one go- it would have taken 5 cycles at home. Debt/credit options at the machines is a nice convenience. The place was clean with plenty of baskets, seating and vending machines.

Always clean. Friendly staff. I love to come to this Laundry due to how close it is to home. Staff…read moreare always available. Machines are constantly being cleaned so you know your clothes will clean nicely.

I wasn't sure about this place as I passed it the first few times, but all the washers and dryers…read morework, and there was no fighting with the machines. A little pricier than I'm accustomed to paying, but I haven't used a laundromat in years, so I have to account for that. The interior is very clean, and an attendant made rounds all evening, taking out trash and cleaning surfaces and appliances. The washers we used come in two sizes, currently priced at $2 and $6 for 25 minutes. I didn't pay attention to what my husband paid for the dryers but it was somewhat cheaper considering the size and intense heat. Two things: The sign on the tellie stating we always appreciate five star reviews on Google/Yelp... Have an issue, let it's fix it. Negative reviews don't let us fix it. --This weirds me out because business owners have searched for me in the past because of reviews. I appreciate the drive to fix issues, but this just doesn't make me comfortable. Also (this is not the laundromat's fault), there are some WEIRD people here: one car was backed into a space where two people sat and appeared to be drinking as if they were at home. Another man had his nasty bare feet propped out the driver's side window of his car. --I get that waiting is boring but for the love of everything good in this world, put on some shoes and lay down the booze. We're in a public space, and grown adults should just know better. Disgusting. Anyway, minus those two issues, it wasn't horrible. Just very strange. 4.5/5