I've been taking my clothes here for a little while and they've always done a great job. The…read morepeople are always so nice too. When I recently picked up some clothes there was a small paper bag stapled to the bag over the clothes. Inside the paper bag was some cash that I had left in the pocket of a jacket. Nice to deal with honest people who are always friendly and they do a great job.

This was the first time we have used this business. Even though did a great job in pressing alight…read morestarching my husband's shirt for a special occasion we we not return to use them again. The reason being they don't and will not give the customer a drop off receipt proving the item you left. I asked about it and was told they don't give drop off receipts. What if I had dropped off an expensive item and they had lost it, I would've had proof of ever leaving the item at their business. I've never seen a cleaners not give out a receipt when dropping off an item with the itemized items and for that reason I can't see ever using them again.

We have only one laundromat in town and Velet Laundry is the only one. It's the worst ever we've…read morebeen to. The washers are filthy and most of the dryers don't work. Went there last night for the second time and put my clothes in a dryer and it didn't work. Had to find another dryer. I then place clothes in another dryer and it to didn't work and again having to pull the clothes and find another dryer. I will never go there again. I'm going to spend time and gas to go to Copperas Cove to the best, cleanest, all washers and dryers work every time I need to go. Someone needs to open another laundromat in Gatesville.

I would NOT recommend this business for the following reasons:…read more - Broken machines, not repaired for months - Dirty facility - Rude staff - very confrontational - Smoking is allowed INSIDE the building while customers are doing their laundry. I would give this business 'zero' stars, but I had to rate at least one star for the review to register.

i love this place!!! everyone is so nice and helpful!!!! i come every time i need to do wash....read more

Clean and quiet. However, the place does NOT accept…read morecredit/debit cards. There are change machines but those only accept cash. Bring plenty of quarters!

I'm at the laundromat at 8:00 washing comforters , getting ready for company. I just want to say ,…read morethis is the cleanest , nicest, I have ever been to. It actually shines. Makes doing laundry almost fun. Great interior. They have a ATM , change machine, nice vending machines It's the total pkg.

this place is very nice and the equipment/machines are very well maintained. everything is clean…read moreand sanitary. very convenient and it has nice vending machines with everything you could need on laundry day! they have an atm machine on site. if there is ever an issue, the owners will listen and find a solution. if you don't have a washing machine at home - this is where you want to do your laundry!!

Great job dry cleaning a suit with quick turn around. I would definitely recommend & will use again.read more

I would like to know why The Laundry Room charges a fee on debit cards. Texas Law (Chapter…read more604A.002) Explicitly prohibits imposing a surcharge on debit cards. The Laundry Room won't accept checks. David B

Always clean. Friendly staff. I love to come to this Laundry due to how close it is to home. Staff…read moreare always available. Machines are constantly being cleaned so you know your clothes will clean nicely.

I wasn't sure about this place as I passed it the first few times, but all the washers and dryers…read morework, and there was no fighting with the machines. A little pricier than I'm accustomed to paying, but I haven't used a laundromat in years, so I have to account for that. The interior is very clean, and an attendant made rounds all evening, taking out trash and cleaning surfaces and appliances. The washers we used come in two sizes, currently priced at $2 and $6 for 25 minutes. I didn't pay attention to what my husband paid for the dryers but it was somewhat cheaper considering the size and intense heat. Two things: The sign on the tellie stating we always appreciate five star reviews on Google/Yelp... Have an issue, let it's fix it. Negative reviews don't let us fix it. --This weirds me out because business owners have searched for me in the past because of reviews. I appreciate the drive to fix issues, but this just doesn't make me comfortable. Also (this is not the laundromat's fault), there are some WEIRD people here: one car was backed into a space where two people sat and appeared to be drinking as if they were at home. Another man had his nasty bare feet propped out the driver's side window of his car. --I get that waiting is boring but for the love of everything good in this world, put on some shoes and lay down the booze. We're in a public space, and grown adults should just know better. Disgusting. Anyway, minus those two issues, it wasn't horrible. Just very strange. 4.5/5

Old machines, many "out of order". Not going back to check, plenty of other places…read more It's not worth my time or effort to see if it's been updated.

I am a reoccurring customer and I spend a lot of money at this facility for me to wash my families…read moreclothes so for me to come in today tonight and start laundry at 8 PM and put them in the dryer and come back at 9:20 in the African-American male at the counter that's usually sleep on the floor Was gone and locked all the doors and I was not able to get my blankets or sheets or underwear for my daughters school clothes for the morning it is completely unprofessional and I am highly upset because I never really have problems like this now I have to go back in the morning and hopefully that he's awake and not sleep on the floor with his blanket and I hope that my clothes are dry and not damp so I had to re-wash and dry them all over again I can't believe this

I have appliances at home; however, my husband's work jeans are heavy and take an incredibly long…read moretime to wash and dry. I'm thankful the various load capacities were capable to handle all of his work clothes in one go- it would have taken 5 cycles at home. Debt/credit options at the machines is a nice convenience. The place was clean with plenty of baskets, seating and vending machines.

Recently broke my lease and I was extremely reluctant to going to a laundromat.. I just hate them…read more They're always noisy, dusty and sketch.. But I had no choice after 2 weeks.. I picked this one because it was .6 miles away. When I walked in it felt like i walked into the Starbucks of laundromats.. into the Costco of cleanliness.. I didn't even look at the price because the place was so clean, quite and so many seats and tables. I can't wait till I have to go again

In town visiting our son who attends Baylor and decided to do his laundry while we were here; we…read morehave not used many laundromats over the years, but I must say this place is kept spotless! We were very impressed with how clean everything is kept and how friendly the on site staff is. Keep up the great work and I'm sure we will see you again!

One of the top places to go for washer and dryer everything is clean and it chill out and tv ,…read morevending machine I highly recommend going here .