We used Defensa for a memorial service and dinner at a restaurant. The guard was attentive and…read moreprofessional. Brian, who I coordinated the contract with, was also professional and responded quickly to any concerns. Definitely would use this company again

Horrible security company lack of professionalism in general on events..... poor coordination. I…read morewouldn't recommend this company for a concert or rodeo events. Security was discriminating a lot of people with disabilities conditions even tho a lot had handicap permits. They didn't not let everyone even us to park at a handicap area where there was a lot of space available. Made a lot of people park further and wouldn't let you pick up family members in front of the entrance where the handicap area is at.

Jake was awesome! He came to my address within 30 mins of my initial inquiry for having a physical…read morekey made for my code lock. He went on to solve additional problem of my door/lock misaligned for a small charge. He's just so knowledgeable about his trade and equipped with specialty tools. Very cordial and nice person, as well. I will definitely recommend this business to anyone! Thank you for the great work, Jake!

Jake's skill set is exactly what we had hoped and prayed for! Not only did he give us new keys to…read morethe front door but more importantly, he fixed every old 1937 sticky doorknob in the house. I can't tell you how much of a relief this was for us -- we used to fear getting locked in the bathroom every time we close the door. Thank you, Jake!!

Event Planner review: We had Code 4 Security at one of our weddings this past weekend at Paicines…read moreRanch. They were great! Responsive, reasonably priced, timely and super personable. They showed up on time and looking sharp for the occasion, and for right in with all the vendors. The wedding was at a large ranch, with many guests staying on property, so lots of coming and going. They were always around, checking in and keeping tabs of guests and the happenings. I would highly recommend you reach out if you find yourself wanting to secure your event and guest experience.

Recently hired Code 4 and I can say they were professional , arrived on time, even brought Radios…read morefor our job , which I forgot to order in advance. Juan was great and his team would recommend him and the team

We needed someone to install a security system and fire alarms after we purchased our new home…read more Lynn was fantastic; he has a wealth of knowledge, was responsive and did a thorough inspection before giving us a quote. The quote was reasonably priced, and he is a lovely man to work with. I highly recommend giving him a call.

Very responsive and helpful. Professional and timely availability. Made the appointment for the…read moremorning and he came on time. Very competitive price also!

We are next door to a dispensary so just wanted to hire some extra parking security for 4/20 since…read morethat is a busy day for them. When I contacted ASSET about getting a quote for the short term security service Dave the manager at ASSET private security got back to me in no time. He was very professional and got me a quote in less then an hour. What I also appreciate about this company is that they make it affordable for small businesses like mine to be able to get security. They also sent a very respectable and professional officer to help us on that day. Our customers were all impressed with having him there. They mentioned how he made them feel safe. With all the violence nowadays it's just nice to have extra security around. Thank you ASSET security.

This company never answers the phone. I've been trying to reach them for months and I've left many…read morevoicemail messages but I've never gotten a phone call back. I've sent emails that havent been answered. I'm starting to think this company is a fraud because they never answer or return calls or emails. My next move is to go two hours away to their office and hope there's an actual business still there. All I want is someone to respond so I can get a refund on money they took from me.

Carroll and his well trained moral staff get the job done and for sincerefly fair rates! Carroll is…read morethe most compitent lock smith this side of the Missisippi in my mother's opinion. My first experience at this shop left me humbked by the sincerity of this establishment. Honda told me my new car key needed a chip to pair with the car key. They said my 2003 car would not start without that chip. They required an appointment....BS I thought. I called Carroll who said he bought a new laser cutting machine and could do it for 100, or $50 less than what Honda quoted me. Brought the key and proof it was my car and Boom, I was out of that humbling shop in 10 min. Will return again to get my fidgity car door lock fixed. After my trusty mechanic Toyiyumi's takes it out of the door, Carroll will do each for $25! Deal city!

Be very careful with PV Lock Shop. There is a scam going on that they are perfectly aware of…read more The scammer's name is David and he's Israeli. He intercepts their calls and steals the appointment for himself. He's tall, bald on the top and has a full dark brown beard. He is of medium build and looks athletic. He's not licensed and is hiding behind Google and PV Lock says they can't put any warning on their website. The know he's aggressive and had done this to several people. They also know that he does terrible work and charges an arm and a leg and that he's out of San Jose, they think. I had done business with PV LOCK before and trusted them. I didn't find out that he isn't a PV LOCK employee until I went to pay with a check and he said to make it out to his wife, Ariel ElizabethRodriguez. He passed himself as a subcontractor. The keys don't work for me and they are so sharp they cut my finger and made it bleed. I tested every single key in every single lock but it was impossible for me to open them. So he told me to have keys made up like the ones I had that have a bigger rectangular head and I was able to get more traction with them especially since I have small hands and arthritis. The number I called to make the appointment never answered when I called him back and the phone number on the digital receipt is no longer in service and when I tried to put a stop payment on the check that same day it had already been cashed. He told I could pay him in cash, check or credit card. If I had paid him with my credit card then he could've gone on a spending spree. I already filed a complaint with the Monterey County Sheriff's Department and am working on my complaint with the California Attorney General

When we bought our current house 17 years ago, a Bianchi Alarm system had already been installed…read moreand in use for a few years. The previous owners didn't leave a manual or user instructions so we just called Ron from out of the yellow pages. He promptly came out, explained how to use the system, checked all the connections and replaced the battery. Fortunately, we've never had any break-in issues but having the alarm has always put our minds at ease. A couple months ago some of the connections began to fail and we called Ron. He came out right away and fixed everything and replaced the battery (hadn't been replaced since we moved in). He also advised us about all the new products available - even one our three cats couldn't set off from the inside - but we decided our current technology was working for us. Ron went through the entire house checking & cleaning all the connections for us. Great guy, great service, great product!!!

When my wife and I bought our first house, our first thought was security. My dad recommended…read moreBianchi, who had done the alarm system for his house and who he liked a lot, so I gave him a call. Bianchi was the man! He got us setup and running with a system that we determined would suit our needs the best. He gave us his examples and experiences with different products. From there, we were able to build a system that worked for us and that our cats would not be able to set off. It's been working great for the last two years running. I'd highly recommend having them come out!

Finally sorted out billing. Alarm service seems to be working now. No further malfunctions.read more

We've leased a security system from First Alarm for over 20 years. One night, a door sensor was…read moreactivated at our business. However, two motion sensors failed to detect any movement, which led us to believe it was a false alarm and not call the sheriff. Unfortunately, we were burglarized that night. When First Alarm sent someone out days later, they insisted the motion sensors were working fine. But our security cameras clearly show the intruder walking right past them without triggering anything. Their only solution was to suggest adding more motion sensors. Then, nothing. Weeks went by with no follow-up. We tried to cancel the service since the leased equipment failed to do its job, but they told us we were locked into a five-year contract. We've now spent over a week trying to get help, dealing with a customer service rep who's too busy with other customers to assist us. This has been one of the worst service experiences we've had. First Alarm is extremely expensive for what turns out to be unreliable equipment and poor support when it really matters.