There are no words that can truly describe how wonderful sobriety/recovery is, even after so many…read moreyears of living sober. When I arrived at La Hacienda in March more than 10 years ago, I was sick. Physically, mentally and spiritually. I knew I needed help, but I didn't believe that I would ever be able to remain sober for the rest of my life. If somehow I was able to remain sober, then I didn't see myself as being happy (I didn't understand what true happiness was. Happiness was mixed up in my mind with having a good time partying. I didn't have ANY idea of what Joy was or how it is different from happiness). I was wrapped up in how unfair it is for most people to be able to drink or try a drug and not be addicted to either and how unfair that was to those of us born with addictions. I wanted to be normal, too. Unfortunately, my normal was not working for me and that is where La Hacienda came in. My entire perspective on life was changed here and I began a work, still in progress, on myself. Like in most inpatient rehabs, I began with 3 days in their medical detox program. It is a very small and private area and the RN is there 24/7. You are visited by patients who are out of detox and in "Phase 2", if you are up to seeing anyone. They come by to say "Hi" and to see how you are and just to visit. I later found out it's one of the volunteer jobs that are signed up for weekly during meetings and it made me feel so much better, that I volunteered to do it for every week after I left detox. When you leave detox and enter the next phase (you advance through phases of treatment at the pace that you work your plan-around 28-35 days) you move into the regular rooms. The rooms are plain, but very clean. The housekeeping staff were terrific. The La Hacienda campus is just gorgeous. The outdoor maintenance men are always planting flowers or trimming bushes. They take pride in how beautiful the landscaping looks. When I left after 32 days, it was late April and there were flowers everywhere. (It was already warm enough in late April to swim in the pool and in the river). I know that a treatment center is not chosen for its beauty, but if it were, how could anyplace in the Texas Hill Country next to the Guadalupe River not win? It makes you feel so good to be surrounded by all of the beauty every day. I'm sure many things have changed over the years, but I remember the kitchen manager to be outstanding. I am a vegetarian and so many years ago, that was unusual. He took the time to find out what I liked to eat and ALWAYS had a hot freshly prepared entree at all 3 meals. They have a large salad bar in the dining room, as well. You will never go hungry here and you may gain some weight as they teach you about the triggers of HALT=Hungry, Angry, Lonely, Tired and there are always healthy snacks and fresh fruit available. It seemed to me that almost every staff member from the LCDC's, LSW's, RN's, etc...were in recovery and serious about it. There were NONE of the shenanigans I have heard about from friends about their rehab stays, eg...staff and patients hooking up, staff or patients selling drugs, and other crazy stuff. La Hacienda is a place for people who are ready to get well and to live sober. (Although there may be a patient or 2 who is not yet ready and is only there because of parents/family forcing them). Everyone who worked here seemed to love their job. I need to give credit to a person who made a great impact on my life. Chris R. His Big Book talks in the Bodega, where listening to him I not only began to understand what was wrong with me, but also how to fix it! How serendipitous it was that my 4th and final phone call from alumni services exactly one year after graduating from La Hacienda, was from Chris and exactly on that day. My own sponsor had chosen the day before to fall/jump off the wagon and I was actually beginning to talk myself into feeling sorry for myself. You aren't allowed to feel sorry for yourself with Chris (thank goodness) and he reminded me that I had an obligation to the person I sponsored and was responsible for and I would just need to find another sponsor for myself ASAP. I did just that the same night and she and I have been together ever since. Thank you

Dr Boone is one of the finest individuals I've ever met in my life…read more Chris R will change your life, but the time you get to spend with him is minimal. The therapy is nothing special beyond that, and the food isn't either for something you're paying $30/K a month for.

Do NOT send your elderly loved ones here. My 75+ old mom was here for a week as she needed extra…read morehelp, and she had a horrific experience. I'm out of the country, so I couldn't come and help. Staff are non-responsive. She soiled her bed twice because staff wouldn't come in a timely manner to help her to the bathroom. She has a broken arm and didn't want to move much because of the pain. One of the aids made her sit in the dining hall for dinner even though she didn't want to attend because of the pain. This place needs to be shut down.

he literally just got there and they took his pants and left him with no pants and a sheet. they…read morewould periodically come in and start doing stuff to him without explaining anything to him. gave him a shot my dad asked what is it and she said everyone gets one. ok but what is it? a tb shot. my dad told the lady he can't have that which he got sick from. no om meds. no am meds. no insulin. . the food looks and taste like it's from the bottom of a trash can. he said the people were all rude. he is a human being!!!! no one should ever be treated like that! especially our elderly! i read other reviews all over the internet and they are ALL BAD. i loaded him and busted him out. and for context he was only there for some therapy and regulation. if you love your parents or grandparents do not ever take them there. they are the worst i have ever seen or smelled.

Dr. Mark Fredrickson is an asshole. Everyone else I have ever talked to is so nice but that man is…read morea prick! He is not personable and had no intentions on helping with a problem I had and was completely rude on the phone and I do not care how vulgar I can be at this point he really got under my skin and was probably the most unprofessional doctor I have ever talked too.

The facility is first rate. The staff is friendly and responsive. The doctors and therapists are…read morevery good. The food is remarkably good, especially considering the size of the kitchen. So how does a 5 star service business deserve a three star rating? Its called integrity or a lack of it. When your sales rep, the face of the company is dishonest like M.G. who will promise you whatever he needs to to get your butt in their bed then your company condones lying. The math is simple 5-2=3.

Can't say enough good things about this hospital. Staff is so friendly, very clean & my mother has…read morebeen well taken care of since being admitted.

From the owner: A long-term acute care hospital (LTACH) is recommended for those who require complex medical…read moremanagement, therapeutic care and rehabilitation services -- 24 hours a day, 7 days a week, with daily assessment of the patient by a physician. PAM Specialty Hospital has received the Gold Seal of Approval by the Joint Commission for Respiratory Failure. We are the first in the state of Texas and only the 3rd in the Nation. *Hemodialysis/Peritoneal Dialysis *Renal Dialysis *Wound Vac *Telemetry Monitoring *Complex Wounds *Infectious Diseases *Multiple Intravenous Therapies *Post-Op Complications *TPN and other Nutritional Interventions *Catastrophic Injuries *Pain Management *On-Site Pharmacy *Bariatric *Joint Commission Certified in Respiratory Failure/A Ventilator Weaning and Pulmonary Management Program *Advanced Respiratory Therapy *Modalities Early Mobility Program *Nutritional program *Complex Wound Care with Advanced Wound Care Modalities

Mom has been here for a week and a half, and she's doing VERY well. The ONLY complaint I've had at…read moreall is sometimes I've come in and her dinner is there, but she doesn't know how to raise her bed up so she's sort of lying there unable to eat. I know they only take people who are able to feed themselves (she is), so the kitchen staff may not think about it when they drop off their trays. I've mentioned it to the nurse, so hopefully that will be remedied. Mom has made so much progress...it's really amazing for someone her age who has been through hell. I'm very impressed with this place generally...everyone is very kind. If I had it to do over I would probably hire a sitter to help with mealtimes, but the confusion is wearing off and she'll be home soon...just a few more days. Thank you, Rapid Discovery!

Sad place especially with this COVID19 going on. If you are a new admission good luck. Trying to…read moresomeone to answer your question. There is a lack of communication there between staff. Since you can't go in a speak to someone person to person. When my uncle was there they told me to take clothes. When I called to let know I'm coming. They they said "we don't accept things from the outside", um hello you guys said to bring his clothes! The are rude as #### on the phone. Easy to act rude when they know family can't walk in there. My is out of there and DON Norma still call to tell my uncle left his meds there. I went by there and called because if course, I can't walk in and no one knew what I was talking about. They acted like I was the stupid one! There is a male who answers the phone in the afternoon. Very rude . Like said, they don't say their names. You never if it's a nurse or clerk ward or what. I am sad that they act like this especially during this time.

From the owner: Uvalde Health Care and Rehabilitation Center provides individualized nursing care to our residents…read more Our skilled and caring staff can help you improve your physical, mental and emotional well-being.

ehhhhhhh. I would *definitely* not call this place trauma informed, let alone trauma focused or…read morespecific. I have gone into social work myself since, and had a lot of education on trauma care, and I can tell you this place isn't that. Not that I think you need an advanced degree to know. I've waited quite a while to write this review to make sure I wasn't just harboring something. I did have positive experiences with some people there, mostly a couple of techs that I still regard very highly and the opportunity to connect with other women was great. The clinical work here... so so bad, though. Basically, I watched every client with severe trauma symptoms here be re-traumatized pretty heavily. I was shamed in group settings in ways that I could tell perpetuated harm not just for me, but for other clients with similar experiences. I know a lot of clients I was with relapsed very soon after. I definitely put some of that down to the added shame that was piled on in this environment at a clinical level--woof. (To be fair, from what I have heard seems to be pretty much everywhere in substance treatment in Texas). As a survivor of narcissistic abuse several times over, which was all part of the trauma stories they have you share, I was then repeatedly accused of being a narcissist in group session by a particular therapist. My thinking is that most of this was because I did not act super compliant about the problematic stuff here--and meanwhile had a lot of very positive relationships with other clients. For myself, I was outright told my PTSD wasn't PTSD by my direct therapist. This has been my central diagnosis every other place I have had care. My genuine belief is that because they were so ill-equipped to address it, misdiagnosing me with god knows what was an attempt sidestep their incompetence amongst themselves. I haven't been back to treatment, I will give them that. But I put that down more to my insistence on following my own path that I knew honored my experience and sheer will to never have to be in a state where I could be treated this way again.

The staff and my chiropractor listen to me. The adjustments are gentle and I feel better in a few…read moreminutes!

The quality of care here was amazing they got my husband back on his feet after a catastrophic…read moreaccident. Only complaint is the billing is an outside company and they are unpleasant and ineffective. Even with that information I would 100% choose to return to this facility if myself or a family member needed care.

The best Therapy team and nursing team. The staff truly cares about their patients. I would…read moredefinitely send my family members here.

The professional staff is knowledgeable and competent. My problem with this facility is interacting…read morewith the non-professional staff members. They are often surly and antagonistic. At the prices I'll paying to stay here I'd expect a little more decorum. For instance: I had to call over 5 times to have room service make up my bed and do generic room maintenance. The employee who finally showed up changed the sheets but didn't even look in the bathroom to see if it needed service, then got all surly because I asked what took so long. This is not how to run a service facility. No other complaints with this facility.

We discharged my 91-year-old mom from Baylor Scott & White Institute for Rehabilitation - Lakeway…read moretoday after 13 days of hip fracture rehab. I've never encountered a more efficient, well-run facility in healthcare or any industry. The entire team was warm, caring, and deeply invested--daily huddles ensured perfect coordination, and everyone genuinely enjoyed helping patients. Mom came home stronger physically and mentally than before the injury, with renewed mobility, confidence, and even new friends among this talented, youthful staff. We feel so blessed she recovered under their loving, expert care. Thank you, BSW Rehab - Lakeway team--you're outstanding! Highly recommend.