Whenever I have a leather problem, or anything involving heavy sewing, I know where to take it. I had a backpack (loaned to one of my Scouts who blew out a seam). When I asked REI about repairing it (I bought it a while back, when REI guaranteed everything for eternity), the customer service rep told me they didn't repair anymore, didn't sell the replacement for the top part, and I should take it to Windy Pass. Windy Pass told me they'd repair it for $65, which was about a third the price of the pack. I took it to Warrick, who cheerfully sewed it for a fraction of the price. No shipping either. Count on him for good work. Thanks. read more