Don't confuse this Ithaca, NY insurance broker with TRUE Property Insurance, which is a reciprocal…read moreinsurer that currently serves 4-5 southeastern states in the USA. I switched to TRUE after USAA increased my Florida homeowners premium by 33% for 2026.

Absolutely the worst insurance company, check the small print, they have a way to deny everything…read more Complete scam of a company!

Good place to work with, the auto and home insurance package is very competitively priced.read more

I recently purchased auto insurance (Erie Insurance) from Bailey Place Insurance. The process was…read moreeasy, the staff were very friendly and knowledgable, and the prices were fair. I definitely recommend going through Bailey Place Insurance.

Brad is knowledgeable, empathetic, kind, and extremely efficient. Great guy to do business with…read more Recommend 1000%

Unbelievably bad. I was an Allstate customer for 20 years, mostly when it was Gerry Tillebein's…read moreagency. Then Brad Scott takes over. Not good. I cancelled my policy.

I use nick romo and am completely happy with the service and pricing!…read more We have auto insurance and hospital coverage with them.

Work with Nick if you want to be lied to and treated like just another income stream…read more We had a terrible experience with Nick's office. After several years of being good customers, paying bill son time, even referring others to work with Nick, he had a massive failure of communication, completely screwed us over, failed to even try to rectify the situation, and it cost us $800 in DMV fees. In short, when our credit card on file expired, we got a notice from corporate State Farm that our car and home insurance was going to expire. I called Nick's office immediately and gave them a new credit card and paid our bill. Unbeknownst to us, the office did not update our credit card, and so the following month the bill was not paid again. Only this time, no notification came from corporate, nothing from Nick, no email, no text, nada. And so our insurance expired for a month and we did not know about it. AND we even called the office twice during that time period with other questions, and Nick didn't bother to inform us that we had NO INSURANCE. We finally learned we were without insurance when we got notification from the DMV that our licenses were suspended! WTF?! We called Nick to find out what happened and he took no responsibility. I went to the office and the worker took no responsibility. There was no attempt to help us, no offer to even split the DMV fine of $800. NOTHING from Nick. Not even an apology for his mistake. Nick said he was legally unable to help us out with the massive financial loss. He sent us a $25 gift card to Chili's, as if one beer and crappy burger was going to make up for his massive mistake. We wrote to State Farm corporate about this wrongdoing and lack of integrity. We talked to one of the underwriters and they informed us that local offices are indeed able to offer compensation or rectify situations financially. So Nick lied to us on top of it all. We offered him one more chance to make good on his huge mistake. Big surprise, he didn't. So we switched carriers. Do not work with this person.

I was just there to sign up for health insurance and the process was smooth and easy! My situation…read morewas a little complicated but Barbara explained it all in clear terms that were easy to understand. Thanks for making a confusing task a pleasure!

Susie Dunn at Bailey insurance was a big help when my insurance company decided not to handle…read moreresidences in New York anymore. The new insurer required that I do certain things in order to have coverage (as would other companies, I learned), and meeting their requirements took time and money. I worked earnestly to find people to make the changes specified, and Susie was able to arrange two extensions for me while I located, and then waited for, the right people to do the work.

It had been a long time since I last shopped around for insurance, so when it was time to renew my…read moreauto policy I reached out to Bailey Place to get them to do the shopping for me. Their staff quickly provided me with a couple of options that gave me and my family better coverage and saved me over $1,000 per year when I combined both my auto and home policies. I wish I had turned to Bailey Place sooner.