I've done my accounting with this company four years in a row now. At first they were great, spot on saved me a lot of money. but the last two years have been horrible!!! I can overlook a lot of things, but the blatant disregard for me as customer has done it. I'm not even sure if they have filed my 2012 taxes yet, But I sure have the bill for it. They were going to revise my 2008 taxes for three years, and finally in the beginning of 2012 they told me it would do me no good. Returning phone calls is not a strong point for these people either. If they tell me they will call back, I always call back in a few hours to remind them. I gave them one stare because I hope that if I was a big company they would treat me better. read more