Several years ago I was bitten by a dog pretty badly. After gonging to the emergency clinic I went to Ward's Pharmacy in Ellisville, MS because it was close to the clinic as well as my home. I really felt bad and wanted to get my prescription and get home. I gave the prescription to someone at the counter. After I waiting about 15 minutes someone came out and told me that they did not have time to fill my prescription and it would be the next morning before I could pick it up. I asked why and was told that they were waiting on other customers at the time. The store was completelly empty for two senior citizens who drink coffee there all the time. I asked "what customers?" She said they were working on someone's insurance and did not have time to help me. I told her that was readiculous and to give me back my prescription and that I would never shop there again. How can you not wait on a customer that is in the store and no one else is in sight? read more

Ward's pharmacy, is hands down, the BEST pharmacy around!! They are quick to fill prescriptions, they notify you if there's an issue, they just started carrying women's apparel and it's absolutely adorable, but most of all, they treat each and every customer, with decency and respect. Not only, are they absolute sweethearts to me, but to my 3 year old daughter, as well!! They are always giving her treats, just because!! Which they don't have to do, but that alone, speaks to their character. They will always make ANY & EVERYONE, feel welcome!! I just joined Ward's, only a few short years ago, because I kept having issues with my local Walgreens. Every month they were trying to short my prescriptions, due to my insurance, not covering EVERY pill. (Instead of them letting me pay out of pocket, for what insurance didn't cover, they told me I had to lose them. Which was literally 60% insurance paid, and 40% "lost!!" NOT RIGHT!!) well, I remember going into Ward's, after finally getting fed up after about 4 months, of me losing medicine I HAD to have each month, and explaining my situation, and within 10-15 minutes, they had my entire prescription filled and ready. They told me that the other pharmacy was doing that to everyone, and that it had ultimately brought Ward's, a lot of business, because everyone was growing tired of losing their medications, just because insurance didn't cover all of it.. Ward's allows me to pay for whatever my insurance doesn't cover, out of pocket. And quite frankly, to me, that's how it should be from the start, at ALL pharmacies. Anyway.. one more bragging moment and I'll hush.... ;) I specifically remember, going into Ward's, after I left Walgreens, & within no more than 3 times, they were already calling me by my first name. I was genuinely surprised. And, I thought to myself, "WOW, I'm not just a dollar sign," like I had felt at other, previously used pharmacies. (Which is absolutely SAD, & unacceptable!!) To me, comfortability, is an extremely, important quality to have.. especially, when I am investing my business to someone.. to feel like my needs matter, and that I'm properly taken care of, each and EVERY time, I am in their store.. Ward's, by far, exceed my expectations every single time, I pop in to get anything!! I will ALWAYS recommend Ward's, to anyone!! Because, there's not many places like this left around, that aren't overrun with greed, and that are TRULY dedicated, to their customers!! They'll always have my business. ;) I LOVE MY WARD'S!!!! :) Love always, Holly Robinson & Briar read more

Very friendly and helpful staff. They will answer any question you might have.....While you're in there try the hand dipped ice cream!