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    Wardrobe Finds

    3.0 (7 reviews)
    Open 10:00 am - 8:00 pm

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    The Children's Place - Fitting room

    The Children's Place

    2.1(11 reviews)
    1.8 mi

    Much to my own surprise I've become a person that looks forward to, and purchases holiday matching…read morepajamas. I know, who knew I'd hit my mid 30s, have kids, and think that would be fun but here we are! This year I let my daughter pick out the design and we ventured outside of our usual brand of hanna andersson to try The Children's Place as they had a bluey design she liked. We ordered them online and they arrived as expected. Except... my husband's was massive. Like comically large on him, so we needed to make an exchange. I loathe doing online exchanges so when I saw there was an in person store here at Oak Park Mall I decided to head over to take care of the return. It was easy enough to find the storefront but when I walked in it was the most chaotic scene I'd ever witness in a retail store. Clothes just jam packed into every nook and cranny, things on the floor because someone bumped into it due to no space to actually move, piles of clothes that should have been folded, and on top of it all an understaffed store with a line nearly out the door and bright fluorescents that just really enhanced the whole situation in the worst possible way. It was honestly a moment that made me really question my decision to purchase from this brand in the first place. Hanna Andersson would never! At any rate, I got in the line and as I was waiting I figured out what the issue was, it was a busy day and there was only one person working who knew how to process returns or do pick up orders, the other two folks really were only trained on a standard transaction. Unfortunately I was not the only one there with a special situation to get worked out. Once I got up to the front of the line I was relieved to find the gal working to be super kind, competent, and trying so hard to get through the long line. I felt for her as for retail, she was really doing a fantastic job. Despite their computer system crashing during the whole ordeal she took care of me, fixed my issue as fast as she could, while managing two folks that needed some hand holding, and trying to keep the whole line feeling taken care of. Someone should give her a raise! Long story short, this isn't a pleasant shopping experience, but the folks working are genuine and do a good job. I'd recommend coming during the week if you can swing it as this weekend visit in November was chaotic at best.

    I come into the store & can hardly even push my stroller. I go to find jeans for my son but give up…read more& just go with the 3 I have as they are so unorganized & I can't get them back on the shelf after I search for the last pair I needed. I go back to the fitting room & find they are both locked. I have to go look for a worker which finally I find one. She doesn't say anything but just unlocks the door & slips into the back room. She gave my the tiny room although I had a stroller, my 2yr old & my 5yr old with me & no one else was there. The fitting room is worse than a gas station bathroom. How hard is it to sweep??? The cashier didn't even look at me or say anything. I definitely will not go back to the store. The Children's Place has gone down hill tremendously in the recent years. Don't waste time or money shopping there.

    Photos
    The Children's Place - Outside of fitting room

    Outside of fitting room

    The Children's Place - Trash on floor

    Trash on floor

    The Children's Place

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    Wardrobe Finds - menscloth - Updated May 2026

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