Super friendly, helpful staff at the desk and on the phone. The technicians are interesting, funny…read moreand helpful in encouraging patients to achieve better dental health. The dentists are cheerful, dedicated and always looking for ways to improve their services & equipment to make a patient's experience better. They are always careful to be aware of concerns and deal swiftly with any indication of pain - or worries about pain. All this is why I have trusted these professionals with my many dental needs - some routine and some more urgent - for decades.

Great experience all the way around. Highly recommend the entire team! One reminder - bring your…read morecheckbook because they recently started charging a fee for credit card transactions.

I have gone to this dentist for several years and had mostly fine experiences. I don't particularly…read morecare for the male dentist on staff as he is pretty condescending. However, if they late cancel your appointment they aren't accommodating for a re-schedule. Unless you can re-arrange your life expect to be several months out--as in at the time of your next cleaning. As a professional myself if I have to late cancel someone due to unforeseen circumstances I make sure to go above and beyond to accommodate a re-schedule that is convenient for the person because I value the time they set aside. I guess I should always remember that not everyone has that same level of professionalism.

My husband and I have been patients since Dr Andersen opened the practice on East Washington…read more Wonderful dental practice with a great staff. Dr Andersen and crew have always been friendly and professional. They provide wonderful care. At 68 years old, I've been to a number of dentists over the years. Dr Andersen and staff are the best! I'd like to add that yesterday an old crown that had been placed by a prior dentist fractured and chipped off. I called Artisan Dental last evening to see if I could get in today. I got a return call at 7:15 this morning, was in their chair at 9 AM, and was done with a new crown at 11:15 AM. Thank you so much Rochelle, Dr Rehermann, and Cassie for such speedy, kind, and professional service. I have no idea how people could have had negative experiences. After going at least twice a year for 8 years, I've always been treated exceptionally well. It's true the office is like a very hip spa, and the equipment is state of the art, but the most important part is the people that work there. They're incredible.

I've already left a review on University Hills Dental on Google but I cannot recommended a practice…read moremore! They are fabulous!! I am a young adult who has had a lot of previously traumatic dental experiences but the doctors and staff members at University Hills are so kind, welcoming, and efficient that I don't mind going to the dentist. The quality of the services are impeccable and I can tell that the professionals there take pride in their work based on the attention to detail and advanced level of care provided.

By far the best dentist clinic I have ever been to. I had terrible teeth as a kid, had to have them…read moreall pulled out, and then my severe underbite had to be corrected. I was traumatized by several dentists and orthodontists not listening to me, not taking my pain into account, even later on as an adult. Dr Boucher and her assistants reconciled me with going to the dentist, and I am no longer scared. Not only do they explain everything, answer any and all questions I have, show me the X-rays and teach me to read them... They also have consistently been the most thorough and the most comprehensive dentists I have even been to. They truly treat your teeth and your oral health as an important part of your body health, not a separate one. Dr Boucher asked a series of questions regarding my sleep, my medications, and my work, that I was never asked before. Turns out, it was playing a role in a problem I have, and we're now able to fix it. The clinic is small but not stuffy or congested, and very comfortable. There are bright colors, plants, plenty of sunlight, and nature sounds playing very low in the background. If you have anxiety about medical and/or dentist care, this helps a great deal. If you don't, it'll still be very pleasant. Everything is extremely clean but still comfortable, and I always feel safe going there. Last but not least, the administrative workers are also friendly, never rushing me, yet efficient. Long story short: if you are scared of going the dentist, come to Dr Boucher for friendly yet rigorous, and empathetic care. If you aren't scared of the dentist, come to Dr Boucher anyway, for comprehensive and efficient care.

I have a long history of dental work with several dentists: braces, retainers, crowns, implants,…read moreextractions, root canals, etc. Most of that work was before I came to Madison, but Dr. Farrow has been my dentist for the last 10 years and has been my favorite. It feels like he and his staff really care about their patients and do great work. Highly recommended.

Still the best dental practice in town in my not so humble opinion. Most comprehensive cleanings…read moreand exams I've ever had. I've been coming here for a number of years now and am still very happy with the service and care.

Best dental care I have ever received. Nice place to look out onto the capital from. Excellent staffread more

I've had to re-post this multiple times in Google reviews because it's magically disappearing; they…read moredon't like honestly negative reviews. Brent Killian will PREVENT you from receiving dental services by moving around a lot, cancelling appointments last minute, and then creating months long waits to get back in. Then, when you do... Negative 5 stars. Truly horrible administrative staff. From the Stepford tone about the months it would take to get in to be seen despite losing what turned out to be 2 fillings ("that's the next available"), to the awful location that staff refused to provide directions to (the clinic manager actually said to me that is "not in their job description"), resulting in a missed appointment and another two month wait, to the snotty hygienist who asked me why I transferred then (apparently not getting it's the actual dentist that matters - !), and then said, sarcastically, "sorry that was so difficult for you," definitely avoid. Corporate disregard at its maximum. Another dentist described them as "the Walmart of dentistry." Very true. There are many other dentists as good as or better than Brent Killian, who of course would close ranks with the system his career is tied to.

Dr. Kyle Taylor & Team are exceptional. My daughter's whole experience with braces was surprisingly…read morepleasant. It's always welcoming and comforting entering the office with all of the wonderful staff.

I came here because I had seen one of there dentists when they had a private practice. The VA was…read morepaying for my care while I was in school and I think all they saw was $$$ because suddenly instead of the one thing I needed, suddenly I needed three additional crowns. I mistakenly trusted this doctor and went along with it. Later when they tried this again, I went for another opinion because I thought something was off and I was absolutely right. This was many years ago and I have yet to need the work that they quoted me thousands of dollar on for this tooth. Now I am back with the VA and they aren't taking in patients and wanted to send me out for community care and listed off First Choice Dental and I told them my story. I said I don't want to waste the governments money or have unnecessary dental work so that FCD and the doctors can pocket more money on things that are not medically necessary. Yelp wasn't around back when this happened. I decided I would just look these guys up to see if maybe I was blowing this up... I also talked to my coworkers and they also had similar stories about First Choice, so I am leaving this review. I would not recommend their clinic from my experience and I won't even go there even if I don't have to pay out of pocket for their services. I wish I could say something different because the personality of the doctor was good, but I do not appreciate having unnecessary work done on my teeth. Please refer to your dental oath.

Over the past couple of years, I've visited a few different First Choice Dental locations, but my…read morerecent cleanings have been at this Regent Street location--and this is now my go-to spot. The main reason I keep coming back is because of Wendy, the office manager. She's an absolute rock star when it comes to customer service. I used to go to the Middleton location, but when I needed to reschedule, the staff there (and even at Verona) weren't willing to check availability across other offices. When I called Regent Street, Wendy went above and beyond. Not only did she check her location's schedule, but she offered to look into openings at other First Choice offices to make sure both my wife and I could get in for cleanings. That kind of effort really stood out. Since then, I've had great experiences here. The dental hygienist Will is friendly and professional, and Dr. White is attentive when reviewing my teeth and X-rays. Parking is also easy--there's a small lot, but I've never had trouble finding a spot. If you're looking for quality dental care with staff who truly go the extra mile, I highly recommend the Regent Street location of First Choice Dental.

Great team with compastionate care. I would highly recommend to anyone that is looking for a team…read morethat will take the best care of all your dental needs!

I show up to my first and only appointment during the Spring of 2021 after not having gone to the…read moredentist since before the pandemic began. There's an off-putting air in the office. At this point, not between any of my interactions with the staff, but it was palpable among the staff themselves. I chalk this up to just your everyday people post-ish-pandemic relearning how to socialize, whatever. I remember the receptionist mentioning they had a pretty light load that day, as I'd expected honestly, so I wasn't really sure what was up with the tension in the air. I'm pretty sure I recall a (therapy?) dog in the office, so I was chilling nonetheless. Dr. Pollan came in, and I was initially pleased with his reception to my questions/worry regarding not having gone to the dentist in over a year. My opinion quickly soured as he questioned if I was interested in veneers because of the small chip between my two front teeth. To be clear, this chip was 1-2mm MAX and was barely noticeable to myself, much less my friends and peers. Of course, the practice is located literally a stone's throw from frat row. For what it's worth, I'm sure the clientele was readily available. Not to mention, veneers were in the peak of their "fad" back then, so maybe it was a simple mistake in profiling me. Not saying all sorority sisters are into veneers, but if we were to be real, there is a certain vanity that aligns there. I was a girl in my early 20's at the time, so I understand where he might have been coming from. Although offended, I respectfully declined the offer and the appointment wrapped up quickly thereafter. For me, therein lies the problem I've been sitting with all these years later. I left feeling that the practice's objectives were put above my own care as a patient. To be asked if I was interested in veneers felt wildly inappropriate and to this day comes across as a predatory money-grab. Maybe Dr. Pollan was experiencing a drought in patients and was uncomfortable in his boredom when he suggested the procedure, but as a patient I don't believe his conduct is up for me to have to be left speculating. Today, when I'm reminded of this incident, all I hear is, "are you interested in me grinding down your perfectly healthy, perfectly functional, frankly beautiful teeth down to nubs for fake, semi-permanent replacements?" I hadn't even mentioned the minor chip in my teeth before he brought it up; not in vanity, function, self-esteem, or otherwise. To my understanding, the practice of dentistry is taught to act very conservatively in practice. That's what has me most appalled is the extreme Dr. Pollan went to so nonchalantly, over something no one else had even noticed or any dentist in the coming years would even dare to shave down just 1-2mm to make flush with the preexisting chip. What hasn't sat right with me is the fact that the office is in such close proximity to so many sororities and sits in the center of campus. It haunts me a little bit to think about this being a regular practice for Dr. Pollan, and if anyone else who didn't come in with the self-assuredness that I did has since fallen victim to this predatory approach. It breaks my heart to even think about the chance that a young girl with her own insecurities was just going in for a regular check-up and was ill-advised into such a consequential procedure. It's besides the point that I'm not a fan of veneers. For a male dentist, with authority and expertise on the subject, to suggest a completely unnecessary and severely consequential procedure to none other than a young woman, who's probably blindly following the direction of the professional, I think there are serious issues here. Imagine if a male doctor were assessing a female patient at her annual physical, and he suggests a referral to a plastic surgeon for a breast reduction. Even if we are being lenient here, it would hardly pass as professional if the patient hadn't formerly presented with any signs or symptoms relating to her breast health, and more importantly, had not initiated the conversation herself. You have to address the motives here. Are the patient's needs really being put first or are there ulterior motives at play? I'm not saying teeth and breasts are a direct comparison, but I do believe the analogy holds in that there are roles with gender and authority that I implore this office to seriously explore in addressing their own part in upholding an ethically and professionally sound business that sits at the center of a campus with young adults in their formative years. I can't help but question if Dr. Pollan was the reason for the palpable tension in the office that day. The implications here are damning if this wasn't a one-off. In summary, I believe people deserve to be treated as fully human, wholly-rounded individuals viewed as patients during health-related appointments rather than as an opportunistic clientele and truly hope there's recourse taken after reading my testimony.

Superb dental clinic with a top flight dentists and staff in a warm and inviting atmosphere. Take…read morethe time to explain options and the procedures they recommend and really concerned with the well being of the patient. The fact that I take a vacation day and drive 140 miles roundtrip when I visit them lets you know how much I value this clinic.

5 stars! Ashley makes cleaning relaxing and easy. The office is clean and modern and has a massage…read morechair with a nice view. I tend to go before 2 p.m. for free parking, but double-check. I've already booked my next visit!

I went to first choice dental in Sun Prairie approximately 15 years ago for dentures. They began…read morethe work without first checking to find out the company they used at the time would not finance the work for me. They were too far along to just stop the work and I kept asking that they allow me to make payments to them. They had me go in for a meeting one day and informed me they were going to do the work at no charge. Fast forward to two years ago I went to them to make me a new pair of dentures. I was told I needed to see two different specialists because I would need a bone graft to insert some posts to hold the dentures. I was told I would receive a call from each of the specialists within a couple of weeks. My credit is good now and I had a good amount of savings so I was anxious to begin. However, they never asked me about how I could finance the work and their specialists never called me. I left several messages for the dentist I saw and she, too, failed to return my calls. I can only assume it was due to my past treatment being taken care of free of charge. The no charge work was offered to me. It was their decision. Now they won't let me pay for the work I need done. I've been without dentures now for two years. First choice dental doesn't care about their patients, only money

At one point this business decided to cut back on what and how much dental insurance they would…read moreaccept. My Delta Dental was not enough and I had to pay more for routine cleanings and X-rays. The woman who appeared to be their office manager said that they don't offer any cash discount (even for an $8000 estimate). I asked to be contacted by one of the principals to discuss this and never heard back.

I had a similar experience to what Anastasia K. described in her 2019 review…read more I hadn't been to a dentist in a while and, upon my exam with Dr. Dave Ducommun, was informed that I had serious cavities in all of my molars that needed to be filled ASAP. This was surprising since my dental health had historically been great, so I planned to get a second opinion. The office tried to schedule a follow-up appointment less than two weeks later, placing immediate pressure on me to commit. Throughout my visit, I was repeatedly offered unnecessary whitening services in a manner that would be shaming or mortifying for many patients. I declined all of this flagrant and pushy upselling. I got a second and third opinion from excellent dentists who disagreed with Dr. Ducommun's assessment and were concerned by the aggressiveness of the recommendation. However, subjectivity in dental philosophy and salesmanship wasn't the most notable negative part of this visit. Dr. Ducommun asked me a series of invasive questions about the social and power dynamics of my parents' relationship. There was no context for it. It was an extremely uncomfortable and inappropriate line of questioning. I left the office shaking. This was one of my most stressful interactions in a medical setting and I finally decided to leave feedback on this topic after the review sitting as a draft for a couple years. I strongly recommend recurring, trauma-informed trainings for the entire staff, both the care and admin teams, alongside cultural sensitivity trainings. One compliment for No Fear: I cannot emphasize enough how great the hygienist was. It has been a few years since this visit, but he was gentle, patient, and truly kind.