Had to get flyers printed in 2 days. They got it done in one day, outstanding quality, very…read moreaffordable, and great service. I would highly recommend.

They redid our business cards a couple of years ago. Everyone loves our card now! They used our…read morelogo and logo colors and the new card really catches your eye and looks striking. I am actually proud to hand out my cards now because they are a conversation starter and I get so many compliments. We gave them free range to mockup a couple of new options and they did a phenomenal job. I highly recommend Cascade Printing and Graphics.

Abby's Printing saved my mailing! I sent them the wrong file…read morein my haste to get the job done in the small window of time I had left myself--and I didn't realize it until I opened the box on my way to stuff envelopes and mail the just finished newsletter. It was a previous newsletter, a year old! OMG! I called Abby's and Mirelle said just to sent her the correct file, she's do it over. This is a busy print shop, but she ran my copy and had 100 8 page newsletters printed, stapled, folded and ready for me in just over an hour! Wonder Woman! My heroine! I was able to get the entire mailing labeled and enveloped and to the post office 30 minutes before it closed. Whew! 100% my fault, but Maher and Mirelle care about their customers, and it shows!

The signed turned out awesome and detailed! The turnaround was so quick. Mireille was an absolute…read morepleasure to work with. Will be back, support local!

Monday - Because of a file compatibility obstacle with my company issued laptop, I came in to…read moreutilize one of their workstations and print a few items. The staff was friendly and helpful. Though, frankly no reason - good or bad - to write a review. Until I got back to the hotel and realized I left my USB drive, containing the hours worth of work I had just completed behind. I called, they said they found it, would label it and have it ready for me to pick up at my convenience. Tuesday - I went to pick up my USB drive. This could have gone either way. I was hopefully optimistic, with a tinge of fear that I'd be met with some variation of "Who did you talk to? Where did they say they'd put your USB drive? Well, I can't find it". What I got was the exact opposite. My USB drive had been placed in an envelope labeled "Property of LP Bailey" along with my phone number. Overjoyed, I thanked Sarah profusely for keeping my files safe. Wednesday - I had to return for more work and was happy to be greeted by helpful Sarah behind the counter. Thursday - I have now been here four consecutive days. Sarah, and then Jenny have been most helpful. THANK YOU LADIES BOTH. Whenever I'm in Grand Rapids and need a place to print or utilize a work station - this location will undoubtedly have my business.

Gretchen is an amazing worker! I hope this review gets to her! She helped my disable self with…read morepacking and was so sweet with me.

Amazingly helpful with online returns!! Really helped me out of a potential return problem!read more

Traveling through town and needed to get something printed real quick. Looked up the closest UPS…read morestore and this was it. Hours said it was open online. Sign next to the door said it should be open. But sign ON the door said they were closed because of staffing issues. Shouldn't the store owner be there working then? Or the person who came to put the sign on the door? They couldn't be bothered to stay and help customers? Staples was open across the street. So they got my money today.

Had the most helpful employee in the copy center give me her attention and time even while juggling…read moreother customers and multiple phone calls. She listened well, gave recommendations, showed options, and helped me get my rush order done. I would go back there for any future copying needs!

Store was so hot it sent me into a P.O.T.S episode. Had to have been over 80 degrees since it was…read morehotter than outside.

I use these guys for printing the newsletter of my dog breed club. We have a quarterly newsletter…read morethat gets printed on tabloid paper, stapled and folded down to 8.5" x 11". Some of the pages are in full color. We print the rest in black & white to keep the cost down. These guys are fairly quick, and they're certainly inexpensive. They do a really good job for me. The stuff arrives by FedEx in my driveway. I pay with a check by mail after they invoice me. They are NOT open on weekends, and I respect that. It is a small company, and they have to get some time off! I have left messages on the answering machine after hours, and they have called me back. I've never actually been to their place. I'm on the other side of the state. I work with them over the telephone. I send PDFs to their FTP site, and call to confirm receipt and ask/answer questions. Communication with them is a bit difficult. I get the feeling they don't want to stay on the phone long. So I keep my conversations with all of the personnel very short and to the point. If the PDFs I send them are in proper order, there's not much to talk about, anyway. The one thing I cannot understand is the many company names and web domains that they use. I know them as Screaming Gnat Studios Printing & Design Services (screaming-gnat.com & see company logo above) but they also go by Quote My Printing, Lemon Tree Photographics, 19 Cent Color Copies and Specialized Printing & Graphics. If your file is 20MB or less, you can probably get away with using your web browser to transmit it at: http://www.quote-my-printing.com/upload.asp If your file is larger than 20MB, if you have several, or if you want to be sure your file will get through the first time, there are FTP instructions at: http://www.screaming-gnat.com/upload.php You can use a free FTP client such as FileZilla. Sorry for all the extra detail about the file upload, but my advice will save you a lot of trouble. These guys do all sorts of printing and graphics functions. For a list of all the things they are capable of doing, see: http://www.quote-my-printing.com/

What can I say? These guys are awesome! They offer a local service that beats most every other…read moreprint shop on town. Recently I was looking for a small run of cards(100) other shops quoted me 3 days to order them because no place locally could do quality business cards. Plus they had a minimum of 250 cards that I really had no use for. A bit of "Yelp Fu" led me here, where not only could they print just about anything you could want at whatever quantity you need, they also do it quickly, three hours in this case, and with quality every bit a high as the products you have to order from larger printers. The price, while it's not as low as vista print, it's competitive with the other shops in town and they offer you something unique, not just stock designs you can throw some words on top of.

What a great little shop with very nice employees. We went in for a binding and Chris helped us. He…read morehad impeccable customer service! It was very refreshing!They also offer a variety of other services. I would highly recommend using this local print shop. Can't say enough good things for how good their customer service is.

Was in a pinch and needed something printed fast. The staff took care of me and got me on my way,…read moredespite providing them with a file that was formatted incorrectly. Will definitely go here for prints moving forward.

My sister had forgotten her phone charger at our home in TC. We don't have compatible phones, so…read moreshe needed to buy a charger. The first one she purchased on Saturday evening didn't end up working, and she bought two pens for her kids that had arms that moved. One of the kid pens broke overnight. So, we visited here twice while staying at the comfort inn across the way (super bad customer service there, btw). Oh well. Customer service was stupendous at Office Max though, we had an older gentlemen as our cashier and he was beyond patient with us and our exchanges, for another charger and another kid's pen. Plus, he helped us open the store door when it was still locked. D'oh.

I LOVE this Office Max location. The employees are fantastic and responsive, especially in the…read moreprint center. I would gladly change my review to five stars, but the copy machines in the self-serve area are horrendous. They sit there "thinking" about how much my copies cost, and remind you of the price between every single copy. It'd be fine if you were making a single copy, but for anything more substantial I go to Staples, even though it's considerably more expensive. My time is valuable!

Super helpful staff…read more I had to go there to return some equipment to AT&T and the person helping me knew exactly what to do and offered advice!

I had to get a large shipment to Japan and Sam, the store manager, was super helpful, nice, and…read moreeasy to work with!!