The folks here are just great! I work for a smallish non-profit and the people at Cascade printing…read morehelp us with printing our business cards, brochures, and marketing items. They make suggestions that will save us money and make our final product look great. The staff are super-helpful and they deliver on time. Definitely recommend!

Update: Since my post on Cascade Printing, an employee reached out to me and offered to refund my…read moreorder completely. I am happy that this business amended the situation and offered up a sincere apology.

The signed turned out awesome and detailed! The turnaround was so quick. Mireille was an absolute…read morepleasure to work with. Will be back, support local!

Abby's is local to greater Grand Rapids printing shop that is centrally located just off the East…read moreBeltline and 28th street. Walking in I noticed the shop is clean as a whistle and they have setups to print all kinds of stuff. I was most impressed that I had worked with them over the phone and via email to secure 150 copies of my Fathers obituary for his funeral. They printed them off and folded them taking great care to make the copies as clean as the jpg. files could get that I sent. Abby's prices were seriously reasonable as I sourced completing this from a few different vendors. Abby's was the one and they won my business! Always go local! I would go back to Abby's anytime I need anything printed in mass or enlarged. Timely, professional and courteous. What more could you ask for!

Gretchen is an amazing worker! I hope this review gets to her! She helped my disable self with…read morepacking and was so sweet with me.

James is the best service manager! He's always been extremely helpful and kind. I love this locationread more

Traveling through town and needed to get something printed real quick. Looked up the closest UPS…read morestore and this was it. Hours said it was open online. Sign next to the door said it should be open. But sign ON the door said they were closed because of staffing issues. Shouldn't the store owner be there working then? Or the person who came to put the sign on the door? They couldn't be bothered to stay and help customers? Staples was open across the street. So they got my money today.

Amazingly helpful with online returns!! Really helped me out of a potential return problem!read more

Had the most helpful employee in the copy center give me her attention and time even while juggling…read moreother customers and multiple phone calls. She listened well, gave recommendations, showed options, and helped me get my rush order done. I would go back there for any future copying needs!

I came in to get copies about a half hour before close. 5 copies, nothing complicated, except that…read moreit was a large format. The one employee in the copy center refused to do it, saying that they were closing soon and he needed to clean up. This is oiss poor service from what I thought was a good company who cares about their customers. Not coming back any time soon.

I use these guys for printing the newsletter of my dog breed club. We have a quarterly newsletter…read morethat gets printed on tabloid paper, stapled and folded down to 8.5" x 11". Some of the pages are in full color. We print the rest in black & white to keep the cost down. These guys are fairly quick, and they're certainly inexpensive. They do a really good job for me. The stuff arrives by FedEx in my driveway. I pay with a check by mail after they invoice me. They are NOT open on weekends, and I respect that. It is a small company, and they have to get some time off! I have left messages on the answering machine after hours, and they have called me back. I've never actually been to their place. I'm on the other side of the state. I work with them over the telephone. I send PDFs to their FTP site, and call to confirm receipt and ask/answer questions. Communication with them is a bit difficult. I get the feeling they don't want to stay on the phone long. So I keep my conversations with all of the personnel very short and to the point. If the PDFs I send them are in proper order, there's not much to talk about, anyway. The one thing I cannot understand is the many company names and web domains that they use. I know them as Screaming Gnat Studios Printing & Design Services (screaming-gnat.com & see company logo above) but they also go by Quote My Printing, Lemon Tree Photographics, 19 Cent Color Copies and Specialized Printing & Graphics. If your file is 20MB or less, you can probably get away with using your web browser to transmit it at: http://www.quote-my-printing.com/upload.asp If your file is larger than 20MB, if you have several, or if you want to be sure your file will get through the first time, there are FTP instructions at: http://www.screaming-gnat.com/upload.php You can use a free FTP client such as FileZilla. Sorry for all the extra detail about the file upload, but my advice will save you a lot of trouble. These guys do all sorts of printing and graphics functions. For a list of all the things they are capable of doing, see: http://www.quote-my-printing.com/

What can I say? These guys are awesome! They offer a local service that beats most every other…read moreprint shop on town. Recently I was looking for a small run of cards(100) other shops quoted me 3 days to order them because no place locally could do quality business cards. Plus they had a minimum of 250 cards that I really had no use for. A bit of "Yelp Fu" led me here, where not only could they print just about anything you could want at whatever quantity you need, they also do it quickly, three hours in this case, and with quality every bit a high as the products you have to order from larger printers. The price, while it's not as low as vista print, it's competitive with the other shops in town and they offer you something unique, not just stock designs you can throw some words on top of.

What a great little shop with very nice employees. We went in for a binding and Chris helped us. He…read morehad impeccable customer service! It was very refreshing!They also offer a variety of other services. I would highly recommend using this local print shop. Can't say enough good things for how good their customer service is.

Was in a pinch and needed something printed fast. The staff took care of me and got me on my way,…read moredespite providing them with a file that was formatted incorrectly. Will definitely go here for prints moving forward.

My sister had forgotten her phone charger at our home in TC. We don't have compatible phones, so…read moreshe needed to buy a charger. The first one she purchased on Saturday evening didn't end up working, and she bought two pens for her kids that had arms that moved. One of the kid pens broke overnight. So, we visited here twice while staying at the comfort inn across the way (super bad customer service there, btw). Oh well. Customer service was stupendous at Office Max though, we had an older gentlemen as our cashier and he was beyond patient with us and our exchanges, for another charger and another kid's pen. Plus, he helped us open the store door when it was still locked. D'oh.

I LOVE this Office Max location. The employees are fantastic and responsive, especially in the…read moreprint center. I would gladly change my review to five stars, but the copy machines in the self-serve area are horrendous. They sit there "thinking" about how much my copies cost, and remind you of the price between every single copy. It'd be fine if you were making a single copy, but for anything more substantial I go to Staples, even though it's considerably more expensive. My time is valuable!

I had to get a large shipment to Japan and Sam, the store manager, was super helpful, nice, and…read moreeasy to work with!!

Had a last minute print job (at an incredibly busy time). The staff was honest about expectations-…read moreand yet over delivered. Great problem solving, customer service & work ethic!