#ServiceStarShoutOut Day We actually had All Pro come out this weekend. Our hallway toilet was…read moreleaking inside the toilet, like the tank kept wanting to refill itself ALL DAY! And then our shower got plugged up somehow, I'm sure it's all my hair over the years, and then the outside spouts to the hose were leaking, so we were just a mess, called them up, they came a couple days later after our quote, which was reasonable, and they did a great job! Where a little later on time, but with this type of business, I mean they could have gotten help up at their previous job, no worries, and then they were very efficient on their time, came in, did what they needed, got us some new toilets and new spouts, cleaned our shower, and were out in no time, like maybe 2 hours, it was way faster than I anticipated, and no mess was made, everything works just fine and my little was soo curious in what they were doing and what was going on and talking and looking at their directions papers and they were just soo good with him. Not many people go out of their way to listen to a 4 year old LOL, so that was just so special. Thanks again!

Very nice serviceman. They came the next day, on a Saturday and fixed three leaks. He was price…read moreconsciousness and I am so happy everything got taken care of by I feel expert service.

The woman that answered the phone to schedule an appointment was very nice. We needed to get the…read morekitchen, drain unclogged. Two friendly workers snaked the outside drain plug and cleared the problem.

I found them to be expensive. Service person (Anthony) friendly but I needed a simple double float…read morechanged on an American Standard toilet purchased from Lowe's ($60 part at most on internet). They had to order the floats and knowing that I needed it asap due to my circumstance, opted to delay my repair 5 more days for a bigger job that came up. They said that I couldn't cancel the work order because they had ordered the 'special part,' so I had to wait a week for the repair and paid them $287.55. Live and learn. I was a one time customer for sure.

I wanted to update my original review because PR Plumbing went above and beyond to make things…read moreright. After my initial experience, the General Manager personally stepped in, took ownership of the situation, and immediately arranged for a technician to come out and complete the backflow test. What impressed me most was the communication. I received updates every step of the way, including a phone call once the work had been completed. It's clear they genuinely care about their customers and their reputation. While mistakes can happen, it's how a company responds that truly matters. PR Plumbing responded quickly, professionally, and with excellent customer service. I really appreciate the effort the General Manager made to ensure everything was handled properly. Thank you for turning a frustrating experience into a positive one. You've earned back my trust, and I wouldn't hesitate to use PR Plumbing again. I had a very disappointing experience with PR Plumbing. We scheduled a backflow test for Friday, July 3. The plumber came out but was unable to complete the test. Unfortunately, no one contacted me to let me know the work had not been completed. As a result, I spent an entire week believing the backflow test had been performed and submitted to the city. After hearing nothing, I contacted BSI myself and confirmed that no backflow test had ever been submitted. I then reached out to PR Plumbing to express my frustration. They apologized and assured me they would have someone out today at 8:00 AM to complete the test. When no one arrived, I called again at 11:30 AM to check on the status. That's when I was told the appointment had actually been rescheduled to Monday, July 20, between 7:00 and 7:30 AM--a completely different day and time that I never agreed to and was never notified about. The lack of communication throughout this entire process has been unacceptable. Had I not followed up myself, I would have continued assuming everything had been taken care of, potentially causing compliance issues. Reliability and communication are critical, especially for required services like backflow testing, and unfortunately PR Plumbing failed on both.

They responded to my query promptly and were willing to give me an estimate for the quick project…read more Very easy to get on their schedule.

James did a fantastic job on my hard to access main water line repair. Pricing was very fair and…read morethe quality of the work was very good. I would definitely recommend Nelson plumbing for any plumbing job.

Very prompt, very courteous, very reasonable prices. I will use them again in a heartbeat.read more

do not !!! i repeat do not do service with this company !! bad service !! he does complete his…read morework nor does he call his customers back! bad bad service.

Always on time, does a great job the first time, reasonably priced. I will continue to use themread more

Great personal team. Makes great decisions too Moving up all…read morethe time.Go for it lance

I was visiting my elderly in-laws in Fresno when their bathrooms started to back up. I called…read moreAllStar Plumbing and within the hour, Sergio and his assistant showed up! They immediately realized where the problem was, in the front-yard. They provided a quote and quickly started the work. They used the electric snake to unplug the pipe and provided me with a camera view of the problem. In less than 30min, they were done! Sergio was extremely friendly and competent. My in-laws were very grateful! Especially after I told then I used a coupon and saved them about $30 of the list price!! I definitely recommend AllStar as they have earned their name!

Good installed a device on our water heater that would reduce the loud noise the pipes make under…read morethe house when the sprinkler system is on.

Very high quality work, Travis Goode has done a few jobs at my residence over the years, always…read morevery pleased with the work and VERY pleased with Travis---he answers his phone, he arrives quickly, he's up-front about estimates; I recommend this company very much.

I am so happy the landlord chose this company. The guys were very efficient, cleaned up as they…read moreworked & quickly got the job done. They were very respectful & moved a whole water heater from the kitchen to the backyard. Made the hot water a nice cute tin house to protect it. I am sure the price was right for my landlord & gave him a good value. I had a city inspection today and it passed with the work this company did. Passed code inspection & now I have more space in the kitchen to cook. I highly recommend this company & the staff. They have a work vehicle too that carries all the tools needed to fix your homes issues.

Very fast, a quick fix. I don't think the price was right. I asked for an invoice and never…read morereceived it.