From selection of the shed through to ordering and delivering, everything smooth. The duo that…read moredelivered and installed the shed took the time to ensure the shed was level and square including how the doors opened and closed. The shed was installed in Dec 2025, and it is not March 2026. Survived a tough winter!

Bought firewood from Bill for years...also patio furniture…read more.. The furniture is still going strong. A new coat of stain every 5-7 years. Excellent value. We like Morgan at the Boathouse as well. Always super nice.

I had bought a swing set online along with an assembly service. However, the assembly service was…read morevery expensive and couldn't come until two weeks after the swing set had been delivered, even though they had more than 6 weeks lead time. So I went online again and found Stan. He got back to me within minutes of my first email and gave me an installation time of five days out at and at a much more reasonable price, even. The two installers texted me the night before to confirm, showed up on time the next morning, and worked straight through until the swing set was perfectly set up and staked securely into the ground. That baby isn't going anywhere soon. I can't recommend Stan and his installers enough!

I had a great experience with New England Playset Assembly. Stan was very responsive both with my…read moreinitial quote request and when I was ready to move forward. They were able to come out and assemble the day after I confirmed my delivery. The assemblers were friendly and on time and did a nice job. I would definitely recommend this service for anyone who doesn't have time to tackle a project like this themselves.

My mother bought a play set from this company earlier in the year. Initially, she was happy with…read morethe purchase, however, she has recently had some issues with boards warping and wanted to reach out to the company to help fix the issues. Since then, she has reached out via phone calls at least 5 times in the last month, gone into the physical store twice, and has received promises of return calls from various contacts which never materialized. This is not how you do business. I am hoping the store sees this and makes things right.

Don't get me wrong. These products are good. However, after owning a playset for less than a year…read moreit was already coming loose and one of the metal joints was starting to rust. When I reached out to the company they told me that coming out would run me near 200 dollars plus the cost of the part--maybe the part is free, maybe not. Look bottom line is if you want to buy one of these, do so know the company won't stand behind the product or installation for any period of time past 30 days. Just be ready to fix it on your own. I mean, it's a kids product so you hope it's safe. Right? I hope...

Poor customer service, and bad installation of swingset…read more Installer did not have all the parts with him. He told us he'd be back to finish the job. He did not return. After numerous calls and emails, the company managed to send the guy back out. Apparently, he added some of the missing parts. But not all, and the swingset is still not complete. So, I am pleading with the company to finish the installation (6 months later!), but multiple emails and phone calls have resulted in only two returned emails, neither of which provides an ETA. The women who answers the phone (same one; is there only one cusutomer service rep?), says the person in charge is dealing with 64 other problems across the country. Maybe they need to hire more people? I don't know. I just know I've got a swingset in the backyard that isn't safe for my children to play on. They're not happy. I'm not happy. And now I'm wasting more time telling my story to yelp.

After I posted my review, I received an email from creative playthings apologizing for losing my…read moreemail. Their email was not a response or consequence of my post as the email time was prior to my post. They have sent me the parts without charge which I did not request but appreciate. Thank you.

Fantastic experience with the Holliston store. I purchased a large Springfree trampoline and…read morescheduled the install for a few weeks out based on their availability. Called to reschedule the install bc my 5 year old was stuck home with Covid and would be bored out of his mind while I was working. The woman I worked with called the warehouse and arranged to have it installed the next day!! He's been bouncing away all weeklong. Very satisfied customers!

Had an exceptionally positive experience ordering a playset from the Holliston location…read more I spent months researching different playset options, and really came to like the modular approach at Creative Playthings. All playsets start with a core tower unit in different sizes and styles, with an amazing number of customization options to build some truly unique setups. They also offer preconfigured sets around common elements if you want to just order out of the catalogue. The quality is evident. The wood looks and feels sturdy, and has a lifetime guarantee. This also means that these playsets aren't an inexpensive option, but after comparing a lot of different brands, we found Creative Playthings to be a reasonable value for the price. Linda, the manager at the Holliston location, is a pleasure to work with. She is ridiculously knowledgeable on all the different configuration options, patient with customers and an absolute pleasure to work with. The Saturday we went, she was easily juggling four different families, and all left with an order in hand and smiles on their faces. Also, the Holliston showroom is extensive, and gives you a good sense for all the different options. Our kids absolutely love the set, and we do not regret our decision to go with Creative Playthings.

We ordered the Set Maintenance September 2020 for our swing set. They require the $500 upfront but…read morefail to provide a schedule of when they can have a company actually provide the maintenance. There have been many calls and a few emails requesting a status. With no guarantee in sight. We are now in July of 2022 and still nothing. We can't get anyone to return our calls for a refund. This company sucks.

I have been waiting for almost a year to have them come out to stain. They need payment ASAP so…read morethey have had my money for the whole time. They can not answer when they are coming. But tell you they need money up front cause if they come the next day they need the money. Well I needed the money but instead they have and can't tell me when they are going to do the job. I all so was told take pictures and send if you have any problems with the wood. I want someone to come out. Stand by your product and customer service. Been waiting since august

Installed a new mailbox after the last one had a door malfunction (rusted hinge). Replaced in bad…read morecold weather and it's a nice match to last one. Definitely consider other products.

Lots of cool wooden…read morethings. Walpole Woodworkers is a home and garden type of place that has an incredible selection of mundane but also unusual and unique items. Of course a lot of the stuff is wood, like fences, cool light posts and mail box poles, huge and elaborate play sets for kids, nice sheds, gazebos and pavilions, tables, chairs and stools and my favorite, little wooden bridges. I've always wanted a bridge in my back yard, just wish I had a stream or river to put it over. Walpole also has some very cool and creative gates, arbors, cupolas and lattice thingies. If you actually make it inside the store you will see gigantic and very impressive looking bird houses. These aren't just little boxes nailed to a pole but a seemingly endless variety of shapes and sizes for everything from humming birds to pterodactyls. Lots of bird baths so the avians in the houses can stay clean and cool spheres, thermometers, wind chimes, garden critters and great looking weather vanes. Even high quality basketball hoops and backboards. All kinds of things that you probably never thought of but once you see will desperately desire. Some of the stuff you can take home in your pocket, other things you need a huge truck to move. I love going here just to look around, I seem to find new things every time. Sure, a lot of the stuff is basically useless and unnecessary and this isn't Wal-Mart, the prices aren't cheap. But if you are looking for a bird house that probably has more room than most people's homes, an baroque and ornate moon gate, a fat little Hotai Buddha, a lighthouse weathervane or a cool but totally useless and frivolous little bridge, this is the place.

Great products and an amazing selection with plenty in stock. Only thing Better is the service.read more

My wife and I purchased a 12'x14' Pavillion from Casual King earlier this year along with a gas…read morefire table. I cannot recommend Joel Jordan, President and Owner, and the whole Casual King team highly enough for their product quality and superior customer service! Joel was super helpful and awesome to work with. The turnaround time from purchase to installation was longer than normal, due to COVID backlogs, but Joel kept us posted every step of the way. We are thrilled with our new Pavillion and are looking forward to using it next spring and we highly recommend Casual King for all your outdoor furniture needs!!

I cannot speak more highly of this company. Not only is the quality amazing, they worked with me on…read moreplay set layout, drew up versions, sent live photos, it was INCREDIBLE. The service is truly the best I have EVER encountered. Sal is a joy to work with and is very dedicated. He made this experience worth every. single. penny. I have never written a review before, but his customer service and quality product made me want to share! You won't be disappointed. -signed, a very happy customer (and children)

We were very happy with the quality and service at The Swing Senter. The Shed Tory built was…read moreexactly what we envisioned.