Made the death of my wife MUCH worse than it should have been:…read more1) Embalmed instead of creamating as requested 2) Forced my friends to stand outside in the snow and rain because they would not allow a viewing because: 3) They scared the shit out of me by erroneously telling me she was both HIV and hepatitis positive (both were wrong); as a physician I know there was no need to leave my friends out in the cold when Phil Freeman could have let them into the lobby, but he chose not to let them in! 4) Took forever to finally get her ashes However, in order to 'make it right I was told, "you will not be charged for the embalming", how generous of them to not charge me for something they were not to do to begin with!! I DO NOT RECOMMENDED THIS PLACE UNLESS YOU WANT THE DEATH OF YOUR LOVED ONE TO BE WORSE THAN IT ALREADY IS!!

I have to say that the level of customer service you and your family will receive from everyone at…read moreFreeman's is extremely amazing. They helped so much during our time of loss and grief. Everything was so effortless and no pressure and no stress. If anything was even mentioned that we needed they made a changed or were right on the spot making it happen and no questions asked. I just can't express what it meant and how grateful we were and how happy we were with your service. Thank you, may God Bless your family and business. Sincerely, Stephanie Beck on behalf of the Ed Shock Family