My wife went in for an eye exam. We are uninsured. We were quoted fees for the exam. When…read morefinished the price was significantly higher than what we were quoted. When we tried to ask for a reasonable explanation, the staff became abusive and impatient with us. There was no reason for the disrespectful treatment. It seems fairly obvious that this office does not want to be bothered with uninsured persons. It is also obvious that the staff is very poorly trained in customer service. Edit-I have spoken to Shelli Wright of Kepler Vision and was treated with respect by the senior staff who promised to address the incident.

UPDATE: After seeing a doctor at Blacksburg Eye, I realized that Infinity Eye Care failed to…read morediagnose a progressive condition (keratoconus). At that time, the keratoconus was advanced enough that I had significant night vision troubles, but Infinity didn't have an answer for that. My previous review was from 2020 but my visit was in 2019, and the keratoconus (corneal thinning) had definitely progressed long enough to be detectable. Had the team at Infinity Eye diagnosed it correctly then, I wouldn't have had it progress further all this time. I'm now starting treatment with scleral lenses and possibly cross-linking. That would stop the progression but not reverse it. If I'd pursued that same treatment in 2019, then I could have stopped the progression. Keratoconus is not the most common eye condition, but a skilled opthamologist should be able to catch it, and it's disturbing that that didn't happen here.

I can't say enough good stuff about Southern Furniture. I bought a living room suit. I'm very…read moreplease with sales and delivery. I seen some end tables I wanted and ask, if they could get them and they can. I will never shop another furniture store. And get this $75 delivery 45 miles. My local furniture store was going to charge 200-299 for 15 miles. Shop this family owned small business. You won't be disappointed! If you see something ask they can get it I'm sure.

Ordered our furniture here. Told us how long it would take and were spot on. Delivered promptly and…read moretook the old furniture. Will buy here again.

Great customer service flowers very pretty and arranged very nicely. Flowers on time…read more Great customer service flowers very pretty and arranged very nicely. Flowers on time

This is the best business ever in the world I got my wife some of their flowers and now we are…read moregetting a new house because of it. Thank you guys so much

had a scheduled oil change-they took it right into garage---was not completed for 2.5 hours after…read moredropping off vehicle-the two older woman at the service desk were extremely rude and just seemed like they all were new---while i was there, one of the mechanics sat at outside bench and chain-smoked 3 cigarettes-I have had people tell me to never use this place for oil changes and all auto repairs--I should have listened

Waited almost an hour for them to print out a price sticker for my instant prints. The employee saw…read moreus waiting and then went to talk to his buddies. Another employee informed him we was waiting and he said he was busy.