Had my eyes examined here and ordered new glasses as I have for the last 15years. The optometrist told me that there was a very slight change in one eye, it was not necessary to get new glasses but it was up to me if I wanted to. I did want to order new glasses so I did. Glasses came within a week but I could not see through them. I wore them a few days as they recommended, telling me that my eyes may need to relax and adjust to the new lenses. After two days I returned to the vision center and told them I could not see through them. All was blurred through these new glasses. The tech re-checked the measurements and return the frames/lenses to the lab for new lenses stating that I was experiencing lens "distortion" and that they would have new lenses made with a material that should fix this problem. When the new glasses arrive, they were the same, no change in the blurred vision with them. I told them they were still wrong, I could not see through them and that I would have to return them if they couldn't make them right. They let me return them no problem but, there was no interest in making them right. They just kept telling me the problem was "distortion"?
I have been wearing glasses for over 40 years and have never experience this lens "distortion" that they said I was experiencing in any glasses I have ever owned? They were not interested in making anything right about this. I submitted a complaint to Walmart Corporate who told me they forwarded my concern to the manager this Vision Care Center and all I have heard is crickets, no response or any concern, interest or attempt to fix the problem. I will never use this Vision Care Center or any other Walmart Vision Care based on this experience. I do not recommend. read more
