Out of the pharmacies in the area I'd say this is the best option. The drive-through is an added…read morebenefit.

Always polite and very good service. Prescriptions are always as should be, and any vaccinations I…read morehave had there were done with professional care. They have always answered questions to my satisfaction.

Okay, this is not a traditional shop I would go to on my own. Yes, it has a drug store at the back…read more Most of the shop has other necessities, clothing, and souvenirs. There is much more, too. Since they are located in what would be considered a vacation town, this is good for locals (necessities and drugs), while tourists can buy gifts for friends and a little something for themselves. (I bought a Whitehall hoodie.) Nice shop with friendly people.

As a local, I really love going into Pitkinz if I am looking for a gift for someone. They have a…read moregreat selection for gifts. I also love their wrapping paper and gift bags, they always have a unique selection! Not only does Pitkinz have gifts, they also have a small pharmacy. The pharmacy has been serving the White Lake area for over 125 years. It is a staple to Whitehall! Pitkinz also has toiletries for any tourists that are visiting. They have clothing and candy too! The staff are friendly and helpful. Overall, a great gift shop if you are a local or if you are a tourist passing through!

The woman didn't greet me when I walked in. It wasn't busy at the time I went and she did see me…read more No reason not to greet ANY customer unless you have some sort of prejudice against them. Which is crazy because how can you like or not like a complete stranger. How can you greet one person and not another? I'm disappointed.

Great neighborhood pharmacy. Personal service. Easy in out location. Across from Burger King.read more

I'm not from the area but if I were, this would be my pharmacy of choice. It's one of those where…read moreyou can be a regular and have a strong sense of community. I just needed a mask since I forgot mine at home. It was nice stop by a family owned business that's been around for a a long time.

This store is part of a small chain. They have a store in Hart, Michigan also. They also have some…read moreother stores. Let me tell you a true story. My wife and I had a medical problem for which we both obtained a prescription. A 4 month regimen. In their Shelby store, the drug cost $430/month for each of us. Whew!! In their Hart store (where I lived then and where there are 2 other drug stores) the price was $35. At a drugstore across the street in Hart, the price was $39, and at another store in Hart (Pamida), the price was only $4/month. There is only 1 drugstore in Shelby, and this store is (in my opinion) ripping off the residents of Shelby. $3, 440 vs $32...... ? Are they kidding? Don't ever darken their door.

I live in Maryland and have a cottage on a lake near Shelby. I am retired and have several…read moremedications that are critical to my health. These folks have been very helpful. I saw one review that looked very unfair that talked about prices. Prices are driven by insurance company rates and copays. The pharmacy has very little control over the prices they can charge. To blame the store for your costs is like blaming the mailman for the cost of a postage stamp. These are very nice people and a very nice store.

Best pharmacy we've ever used! Diplomat is great about answering questions, preparing a…read moreprescriptions in a timely manner, including all necessary supplies in our package, and even shipping to us on occasion. A pharmacist was patient enough to calm me and walk me through a dosing mistake. We used this pharmacy for a few years and only changed pharmacies due to our insurance. The only negative for me is the parking arrangement - the lane in and out is a single lane.

From the owner: The store that was to become Diplomat Specialty Pharmacy opened as Ideal Pharmacy in Flint,…read moreMichigan, in 1973. It was the fourth store in a small chain owned in part by Dale Hagerman, R.Ph. When Dale's son, Phil Hagerman, graduated from college in 1975, Dale traded in his stock from the small chain to buy the store from Ideal. The father/son team founded the company on the belief that if they take good care of the patients, the rest will fall into place. The specialty pharmacy was born. 1991, Phil became president of the pharmacy and in 2004, he partnered with Jeff Rowe and Steve Chaffee partnered to expand the business. Today, Diplomat Specialty Pharmacy is a tightly managed company run by a veteran executive team that's recognized by the MPA and others as a national innovator.

the computer where we can print our pictures had a cord that did not work and when I asked Patti…read morefor help she was extremely passive aggressive and treated me like it was all my fault

The Sherman/Roberts location in Muskegon is awful. I scheduled an appointment for a covid booster…read moreonline and filled out all of the forms. When I arrived, I gave the pharmacy tech my ID and vaccine card. She left with them for about 45 seconds & told me it would be about 15 minutes. (No problem). I asked if I needed to sign anything additional. She said they would do that when the vaccine is given. As I was waiting, it got quite busy. After 45 minutes, I went up and asked how much longer I should expect. The SAME pharmacy tech, again asked for my ID and my vaccine. I handed them to her again, reminding her that she had already taken them. She asked me standard questions (the same questions I had filled out online) & handed me a clipboard, that also had those same questions again. After filling out the same form that I had already filled out online, I waited another 10 minutes. I was called up to the window, only to be told that since I had had immunizations recently, I was unable to get the covid vaccine today. NOTHING on the website mentions anything about that, besides the line that says that they can also give other immunizations, along with the covid vaccine. No apology from the pharmacy tech acknowledging that she just made me wait an hour because she didn't communicate that I was there for my 3pm appointment. If I had been given the form the first time I went to the window (obviously they don't look at or use the online forms), I hopefully would have found out way sooner that I would not be getting the vaccine and not wasted even more of my time. Overall, a disappointing and frustrating experience. This location is within a 60 second drive from my work. I will NEVER visit this location for any products or services. Totally disappointed.