This local pharmacy is so welcoming and definitely helpful. They are about the community and it…read moreshows in all they do. When others can't seem to bother to help you let out an issue Summit is there to help you with a solution.

Summit is the new Pharmacy in town. I received my vaccine there and I'm a convert. The owner…read moreBryan Vander Linden and his staff are excellent. Summit does not just carry prescriptions but also wellness items; aroma therapy, vitamins... Bryan suggested a brand of glucosamine that I swear has helped by arthritic knees. I also purchased a great pair of sport (pickleball) sunglasses at a reasonable price. I highly suggest stopping in their store to to pick up a pair of Tifosi sunglasses!

I had a very disappointing experience at the CVS in Iowa City…read more I originally used the self-checkout, but when my 25% off coupon wouldn't scan, a shift supervisor named Brianna came over to help and moved me to a register. I also handed her a $4 coupon. Before the issue was clearly resolved, she tore up my $4 coupon. She then insisted it had been applied, but the total only reflected the 25% discount on my $16.99 item. The additional $4 discount was not included. When I politely pointed out the discrepancy, instead of explaining or correcting it, the interaction became argumentative and dismissive. We went back and forth for about 30 minutes, with no resolution. Since my coupon had already been destroyed and the pricing issue still wasn't resolved, I ultimately decided not to complete the purchase. The missing $4 wasn't the biggest issue--it was the lack of professionalism, clear communication, and customer service. I expect a shift supervisor to handle situations like this calmly, accurately, and respectfully. Unfortunately, that wasn't my experience. I hope CVS management reviews this incident so future customers don't have a similar experience

I call this the Campus drug store as it's located within the Capital Mall and just across the…read morestreet (or just downstairs) from Campus. This place is pretty much the same as any other chain drugstore, when looking for miscellaneous toiletries or maybe to fill a prescription. And that's why I've been here several times - to stock up. Convenience = 3 Stars. My only thing I'll never forgive CVS for is taking over the Target pharmacy business and getting rid of their uniquely designed red (with color code collars) prescription bottles.

Just switched to this pharmacy from Hyvee and have never been happier. Please, thank you, smiles,…read morecaring and friendly atmosphere. Convenient drive up window and clean well lite interior. Also, saving money on my orders.

Hands down the best pharmacy I've ever used! Staff are very helpful, informative and friendly. Our…read moreentire family uses this pharmacy and we visit often. I am so happy we found them!

They need to update their hours, and put in their lunch break. So people know when to go.read more

I approached the counter not knowing exactly which part of the counter to go to since I only saw…read moreone guy with body language that said "don't talk to me." So I figured fair enough, you're not who I go to first so I then made my way down to where it said pick up. I waited, then I saw another woman so now they both saw me and didn't acknowledge me. Then the woman asked a customer behind me if he was there to pick up, helped him for awhile and then walked away. I said excuse me she acted annoyed and I asked about filling a Rx and she said "go to the computers". So I'm thinking go to the other end since the guy working was so adamant to ignore me. The woman and guy both watched while I went to the other end and noticed it was all closed off. No one said anything. I asked the guy there for help and he never even looked at me, while he gruffly asked "date of birth??" and then stated "you have nothing here" then shamed me for asking further questions about if they contact my dr or if I do. Ya know, simple WHAT I SHOULD DO NEXT questions with how to get my Rx filled since I'm AT THE PHARMACY. I couldn't even hear the rest of anything he was saying. He was so pleased that I had to walk up and down trying to figure things out and that I now couldn't hear him while I was asking what to do next about my shameful "controlled substance". I never bother writing bad reviews but my skin is still crawling I'm so angry. There's no way to describe just how gross it was that they we're both so pleased to be unhelpful. I've worked in service forever. I get it and I certainly never expect anyone to be smiling and bubbly but this was purposeful disrespect. If they managed to upset me, I can't imagine how they're making others feel. Walgreens for life from now on.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

I just wanted to give a back shout out to a stand out employee at the Keokuk store. Her name is…read moreUlla. I have been a customer at this store for 20 years and having been in customer service for many many years I appreciate a stand out employee. She always has a smile on her face and demonstrates 5 star customer service every time I see her. You're very fortunate to have a staff member that exemplifies great customer service. Thanks for your time and give a big atta girl to Ulla.

Walmart Automotive is a fkn joke. What's the point of an appointment. An hour to change oil?read more

If you need a medication and it's absolutely necessary, do not use them. After a 7 day ICU stay I…read morewent to pick up medication there. I paid, and asked about the most vital drug needed. They didn't have it in stock and ordered it, it would be there sometime the next day, probably. Not only did they not communicate that the medication was out of stock, I had a horrible experience getting it transferred to another pharmacy. After they told me my only option was calling around to find the drug needed at anther pharmacy, they then said they had 24 hours to transfer a prescription when I'd waited almost 2 hours and called asking if they would give a verbal script to the new pharmacy. Worst customer service ever in a situation that was already incredibly stressful.

My physician called in the Z-Pack 3:09 PM on 01-05-2023, he called me and told me it was done. I…read morewent to the drive-through 5:14 PM a taller blonde told me she did not have a prescription for me. I asked her to look and she came back and stated they had received a call from my physician but it would take a half-hour to get it downloaded from the fax, and they were only open until 6 PM so, she said WHATEVER! In my opinion not an appropriate response. I thanked her and I returned and 5:58 PM, the lights were out and the wooden Venetian blind was closed, but from the front of the store it looked like there was a light on. Please do not tell me one thing into another. CVS hours are pretty will set, you are a big corporation, so if you tell me that my prescription will be ready in a half-hour and then you close to minutes early, this does not sit well with me. I will also tell you I usually give only compliments and have had great interaction with your staff but today [around 8:30 AM 01-06-23] there was a lady that was multiracial with a camo jacket on and could certainly work on her attitude. I understand some of us are not morning people. Maybe she should not be running the window so early in the morning because her tone was not good. It was like she didn't want to be there but what I told her what happened the night before, she was more pleasant and she got the pharmacist Hannah and she was extremely pleasant and nice. Again, the only way were going to be seen in the public eye is if we follow through and follow-up on our commitment to when a prescription is called in at 3:09 PM and I finally get a notice at 7:04 PM an hour after you closed. And again, remember I was there at 5:58 PM. 9 times at 10 I will write a letter of complement so this is a rarity for me because I know how difficult people can be. I have been a chiropractic physician for 41 years and I always take the time to send a positive response. This is not a positive response, except for Hannah being extremely professional, polite and kind. Maybe you need to get people at the window that exude the same work ethic, not just I am here to put my time in. Sorry I don't used to give my opinion, Dr. T. Thurman 660-385-1000 office number