I am not a big fan of stores that are trying to do it all. If I want groceries I will go too a grocery store, if I want clothing I will go too a clothing store etc... But there are times it is the only option. With that being said I have shopped Wal-Mart several times since the last person posted their review and I had a very good experience so I thought I'd share. Overall I think the store was pretty clean considering the volume of people it gets daily. The prices were also pretty reasonable but I would like it if they brought back the price match. I had excellent service and I have to say I can not speak of all the employees because I've only dealt with a few but the people in garden center area were so much help. This summer a woman in garden center gave me recipe to help my roses grow and I have to say they looked amazing all year! Later they had a sale on grills. They were selling really fast they could hardly keep them on the sales floor. I asked an employee and they hunted one down for me & helped get in the truck and everything. Great people and so helpful... read more

The quality of your cheap a$$ 100' garden hose. 2 weeks old and it split caused water damage in basement plus who knows how many gallons lost before we found it. Manufacturer needs to pay for it. read more

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Walmart staff keep using the family room restroom. Very rude and inconsiderate of family's with small children

Definitely not the cleanest place. I always have trouble finding someone that works there for help. The only time I got help from someone that worked there is because the big boss was there. The self checkouts take jobs from people, they expect us to do their jobs then jump down our throats at the exit doors for receipts. If yall don't trust us with your job do it yourself maybe? They just glance at the receipt to say they did. Also the carts need cleaned bad, as well as the parking lot. read more

Walmart Supercenter - Someone took a bite and shelfed it - Grocery Near Me - West Burlington, Iowa

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Try to buy a 22 long rifle and wouldn't sell to me because there was no management team in when i went yesterday at 515 and the signs says 8am to 10pm is when you can sell a gun and the lady was a little rude about it read more

My family has depended on Walmart for decades. Despite Covid, it still hasn't let us down. Despite us having 7 kids, we can always count on Wal-Mart to give us what we need at an amazing price. 10 out of 10. Would recommend. The over 16 to enter thing is a LITTLE frustrating though. read more

This particular store is appalling in their service. My wife stopped to pick up more airtime for her phone and due to some "unforeseen" glitch in their "system"; she was charged for services not rendered. What happened - Walmart tried to run the phone card, not once, not twice... but THREE times. Each time it was refused by the system and the money was supposed to be refunded to her account. Well, this re-credit happened for the first charge, but the two subsequent charges went through normally. Hence, she was charged for two cards, the cards were never issued, and they refuse to make good on the error. This is even after the cashier backed up my wife's side of what happened. As a result, she is having to deal with overdraft charges, as well as the almost $100 original charge for the unreceived phone service. So, a word to the wise. Do not patron this establishment... but if you do, spend only that which you can afford to loss. On a positive foot note: The Walmart in Mount Pleasant, Iowa seems to be more competently ran than the joke of a store in Burlington. Same service purchased there... zero problems. read more

Last cell phone I bought was from the West Burlington store #797. It's been a while back. Just a cheap LG, that worked like a charm then it died on my workbench one morning. I made the awful mistake of trying to buy a replacement from the West Burlington, IA store. This store no longer carried Net-10 products. An electronics associate suggested a TracFone as my best bet. She said I'd need the phone, a card full of TracFone minutes, and an extended warranty, which I purchased. Then I left for home to activate my new phone. I was on the home phone with two different TracPhone agents for over 2 hours and 20 minutes trying to get the silly thing to work. When I got offline with the agents from that far away exotic land, I was assured the cell would now work properly. Trouble is, It doesn't work at all. It couldn't seem to find a signal and it wouldn't take calls, but it did have 410 minutes to its credit. I took my new cell phone back to WalMart #797 for a refund. The clerk said she couldn't refund the cost for the minutes card, even though the cell had to have the minutes downloaded to the phone to make it work. I said it was a rip off since I bought the phone and card as per their WalMart clerk's recommendation since she said it needed a card to get it activated.... and now I own this useless phone with 410 worthless minutes. I told the associate I wanted to speak with a manager. Eventually, I was waited on by a loud woman. Loudly and rudely, she finally came by to recite me the same song and dance as the last woman. She said it is written in fine print on the minutes card that they don't refund for cards if the pin number is scratched. I asked her to please read the disclaimer to me, because the print is too small for my bad eyes(she couldn't read it either) "Bad eyes or not I know what the disclaimer says." I asked to see an actual store manager, then soon after, another larger, but louder woman showed up with the same rude demeanor as the first two, except this one basically tried to shout me down. Well, it went downhill from there, then she told me to leave the store. My wife, daughter and myself will be hard pressed to reenter another WalMart, ever. WalMart, you're a rip off. read more

Amazing store in terms of quality. The food there is of good quality and the workers help us when we need it. The variety of items here is also nothing to scoff at. Sure, some people think that the place is lousy and decide to bully the lady who's just making sure that you didn't steal anything to where you can actually haul that vacuum cleaner that they simply weren't able to scan out without being charged for shoplifting, but for me, this place is pretty comfortable. read more

its bad! Unless your on food stamps, welfare, or anything else hard earning tax payers have to pay for - Go to Target! if you don't care about cleanness, price, out of stock, service, because the people in the Burlington Walmart "aint" paying for it. The working people go to Target. My wife and I will go to Mt Pleasant. The team there at that store laugh when they see people from Burlington shopping there and tell us they know about Burlington. Its a dirty store with No regards to working people (We cant afford to fill up carts). WE JUST PAY FOR IT in Taxes. Oh - if you due dare to go there do it before noon and you should be safe - the welfare people are not up before then so you might only have to wait 30 minutes to check out and the old lady wont chase you down looking to see your receipt. read more

00000 STARS. Walked up calm and respectful to vision center just to get my glasses readjusted...So we get to the point where she, Female claiming to have 15 years working with vision with blonde hair and Lavender colored glasses frames (rough height 5" 2-4'), is standing directly over me just screaming in my ear because she didn't even listen to my answer (I answered without any attitude or anything) about how far I wanted the crooks adjusted on my glasses, which I showed her using my finger as a protractor, so she can adjust them to the right angle, but she just bends the ends of my crooks straight down 90° instead of the 10°-15° I showed her three times, which was the whole reason for the adjustment, and I merely say, "you didn't even listen to my answer," and that's when her maniacal yelling/screaming started for no justifiable reason, and the other staff didn't do anything, but let me get BRUTALIZED for nothing. I've had a MIGRAINE HEADACHE since early this morning, because I have some psycho-self-entitled person that THINKS she can just YELL at the most calm customer because they feel that's acceptable behavior. I attempted two times to contact the manager, but they just ignored the first call and second call completely... read more