I had a group of 80 people camping at Fall Creek Falls for a 4th of July Family Reunion. My sister, myself and my Sister In Law ran to this Walmart to purchase a birthday cake and other items and while we were there we decided to get some beer and Lemonade drinks with alchohol in them. We approached cash register 4 where an elderly cashier proceeded to check us out. I had the beer at the end of the belt with a seperator stick so I could pay for it separately. About halfway through ringing up the food order, the cashier asks for ID for the beer. I give her mine and she says, I need ALL of your ID's. I said, what? Since when did Walmart start carding EVERYONE in the party and not just the person buying the beer? She stated that the store started that in May and it's their way of preventing sales of alcohol to underage people. ?????? The two other women handed over their ID's and at this point a young red headed lady with glasses interjected in our conversation with the cashier saying, Yeah, we have to ID everyone in the party, it's our procedure. She was snippy and abrasive. When it came time to ring up the beer, I didn't see her scan or ring in ANY of the ID's for that purchase. Being that I have lived in TN for 15 years and have shopped at many Walmarts wihin the state, this interaction was bothering me because it was off putting and so random and targeted. The attitude of both the Walmart employees was abrasive and off putting and when I vocalized my discontent, they both were flippant with their response with one saying, "There's nothing I can do about it, its store policy". I understand TN ID laws regarding alcohol and I would never complain as there are laws in place for a reason, HOWEVER, in this case, my party had 3 Hispanic women, speaking Spanish, tan skinned and we are the ages of 66, 58 and 48. As flattering as it may be to THINK we look under 40, we don't although we try our hardest. After the transaction and leaving the store, I got to the car and thought, I need to go speak to the Manager about this so I went to find him. I approached 2 men at the service counter, one young and one older and balding. I asked for the Manager and they said they are BOTH the Managers and the older man gave me the once over, up and down look and sneered and walked away. Now I know we were in casual wear but I was well put together and not looking like a vagrant so I didn't understand his reaction to me. I asked the young Manager where I could find the Walmart Policy and Procedure on their alcohol ID policy because I was on line at that moment looking for it and what the cashiers had told me (they had to ID everyone in the party), did not match the policy I was reading on the Walmart website. He goes on to tell me the policy of ID'ing everyone in the policy was implemented on July 1st of THIS year, (my visit was July 2nd).....???? So I said......you're telling me that if 1 person out of the 3 of us DID NOT have ID on them, you would have refused the sale of the alcohol? He responded.....yes! I told him we drove 45 minutes to get to that store and if this is, in fact, their policy, don't you think you should let your customers know?? Where's the signage?? I mean, to drive that far and be denied because we didn't know we would ALL get carded would be just as off putting as the treatment we recieved. He told me that I would not be able to find that particular policy on the Walmart website because it is NOT available for customers to see??????????????????????????????????????? This kid thinks I was born yesterday obviously. He apologized and I told him I would be contacting the corporate office because for the first time in my 58 years, I felt discriminated against. He told me thats fine and to have a nice day. A few days later I called the store to speak with the Manager again and this time I had the displeasure of speaking with Mark the Manager. I reminded him of who I was and asked for the cashiers names that we checked out with and he refused to give their information to me. I explained I had called the corporate complaint line and the operator told me Walmart policy is to card the person buying the alcohol, NOT the whole party so the cashier SHOULD NOT have asked for ID from all of us. Mark responded by telling me that he is not giving me the cashiers names, he stands by thier decision to card the whole party AND that I CAN CALL CORPORATE ALL I WANT TO, HE DOESN'T CARE, he said he's been doing this for 26 years and will not have this conversation with me. ? So much for customer service, I guess that explains the 1 star rating on this store. I filed a complaint with the Ethics Division of Walmart and hopefully they will retrain these employees on consistent and equal treatment of customers because we conducted an "experiment" of our own and sent in 3 different groups from our family reunion to buy beer. They only carded the purchaser of the beer. Hhmmmm. Shame on you Mark and Walmart cashiers, failed policy! read more

At about 8pm, on 7/31/25, my son and I attempted to check out at the Sparta, Tennessee Walmart. There were no registers opened; so we went to the self checkout section. We waited in line where two Walmart clerks were assisting a customer. When that customer left, both clerks walked away to a different register where another Walmart clerk was standing. As they were talking, I asked for help and explained that I've had eye surgery and needed assistance. The clerk dismissively threw her arm up to indicate all the open self-checkout registers, and muttered something. Her behavior, and the fact that 3 clerks would rather talk then help someone asking for assistance, set me off. I started out a gate and that clerk (heavy-set female) grabbed the gate to prevent me from exiting there, and said I could not exit there. As we headed for the customer exit, I said 'Have fun putting that stuff up'. She responded that she didn't care: which was very apparent. I believe there were 4 clerks in the self-checkout section: but we were unable to get help. Many years ago, we started doing most of our food shopping at Sams Club. Tonight was a perfect example of why we avoid the Sparta, Tennessee Walmart! Unprofessional and deplorable service! read more

I'm slowly moving away from even going to sparta tn walmart at all. Employees look at you blankly when you ask what time the store closes. I can't imagine working somewhere and not knowing when the place closes. Do they even know when to go home? And instead of stupidly saying they don't know, how bout going and finding out??? Couldn't imagine telling the public I don't know when the place of business I work for closes. I'd be embarrassed to tell anybody that Furthermore. Its pretty common now to go there, hunt for things I need, never find them, ask a clerk, then find out sparta walmart has discontinued selling things. Who makes these decisions, and furthermore...why! I'll never understand the reason why somebody somewhere suddenly up and decides we don't need this or that. But what about those of us who do still need those things? Not everybody likes to shop online or on Amazon especially if they are forced to do so for no good reason! I've just about had it with sparta walmart! ​​ read more

There is no rating low enough! Setting in car for over a hour waiting for a pickup order. Call to speak with management they wouldn't even talk to me because they said they wasn't over that part of store.... no management! Really.... Sparta Walmart sucks .. oh an ps they make u add a star take it off!!!!!!!!!! read more

From the three years that I have been going to this store It seems as if it would be better for this store to shut down. Lack of management. Employees goofing off wasting time. Never have enough checkout isles open. Shelves empty. Pallets of items not being packed on shelves In the isles. They never have anything in stock even when there wasn't a pandemic. They can't even provide for there location/ Community. Please understand. A Walmart comes into small towns wipes out local grocery stores. We need more local grocery stores. This is not to be meant negative it is to be constructive. Fix it. I am a manager and have been one for a long time. I can clearly see the lack of management. A true manager needs to be on site watching what's actually going on. I'm not meaning a young adult or kid with the title of assistant manager or manager. I'm talking about the actual store manager. In order to find good employees you need to assure that all is doing there job to limit the stress in the work environment. Therefore you will get better employees Overtime. I do understand it's hard with younger groups but it's all about process and structure. A good manager should have one. I would also recommend teaching them how to say a simple hello or a good morning! Image helps as well! Every time I go to this Walmart I here local individuals not happy with the selection and employees. It's a shame! read more