If I could give negative stars I would. .Absolute worst experiwnce of my life. This store should be closed and the manager fired. Literally 50 people waiting in line at closing, and no one is helping customers. Cashiers literally taking over 20 minutes PER CUSTOMER and closing down registers when they see mor epeople waiting instead of opening more to take care of customers. Absolute embarrassment . Managers should all be fired or atleast retrained. Some customers get restless and were picking fights!!! Walmart needs to shut this place down and retrain or fire the staff before their reputation is completely destroyed. Manager and team need to be retrained and go to a slower store if they cant handle a rush. Otherwise, learn how to be a cashier. Learn how to handle customers respectfully. Learn to move quickly, and if you are suddenly slammed, for goodness sake open more registers so you can go home too! read more

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Hot n humid. Never enough cashiers. Usually only 2 reg cashiersand self check ou. Long lines. Rude employees. Things continually out of stock. read more

I have been going to this Walmart my whole life, it has definitely seen better days. The lines are always very long, not enough cashiers. The parking lot is full of carts and inside the entrance to the store there's none so you have to grab one from outside. This Walmart is just ghetto in general. Sad to see what it has become. read more

Walmart checkout Nazis don't have more than 15 items here you the checkout Nazis will get you. Even if you have one sample it counts and they will yell at you!! I don't think I will be shopping here anymore!!! Zero stars !!!! Rudest check out I think I have ever experienced in my life! Checkout Nazis punks f#ck off! read more

Took longer waiting in line than to shop. People are nice that work here just not enough cashiers read more

What kind of major store does not accept Apple Pay? Not just any Walmart but a so-called "Supercenter." Well there's nothing super about a Walmart Supercenter that doesn't offer multiple means of payment for the convenience of your customers. I've always found that the employees at this specific Walmart location are unfriendly, unhelpful, and devoid of a sense of customer service. For example, I went to this store 15 minutes before it closed. A hostile voice reminded shoppers that the store was about to close. read more

Stop by here for some specific things. Prices: its Walmart. Their made in china products are some of the least expensive. 5 Atmosphere: it's sort of crowded at times. Also the lines can get long at check out. 2 Quality: They have a large selection but popular items and sizes will be gone, especially when its on sale. 3 Staff: Young and old, although the younger ones are new hires and still learning. The elders ones have more flair for the season holidays. 3 Service: when asked for directions to items or if they are stocked they did the best they could but most were new hires. 3 I would still come here for sales and cheap generic consumables (toothpaste. Etc.). read more

I went to Walmart Supercenter for the first time and although I did not go into the store, my son had placed an online order for curbside pickup. The center is very busy but the curbside pick-up is clearly marked. I called in my son's order and within minutes their associate, SEL came out. He is very polite and professional and handed me a little thank you bag with chips, water and candy. That was a huge hit with my son, and I am expecting this to be his go to from now on. read more

Diana from Money services is a complete rude unprofessional employee. She behaved in the most unprofessional manner in handling a transaction that I was new to. I have never received money and she was already making claims of my situation. I don't know their policy and she kept yelling just because I wanted to understand more on how to use it. She is completely crazy! Western union advised that they aren't supposed to ask questions nor give them ssn. So stay away from these center. Other employees are nice especially the guy at the door. read more

Went in today and saw this large Halloween display with a great deal for press on nails so I grabbed a handful for my girlfriends and I only to be told the sign was incorrect then only offered ONE at the listed price on the display... what a joke why not just take the fault and give me the items for the price YOU have posted it wasn't like I climbed up and change it myself all I wanted was 4 boxes not 10 or 20 just ridiculous... TEOM (or so he said his name was) the front end manager was no help and could use some definite training in customer service... read more

Walmart Supercenter - Halloween price display that was apparently incorrectly posted... - Department Stores Near Me - Riverside, California

Customer service was horrible, they care more about themselves than the customers waiting in line. They're more interested in scratching they're ass, rather than telling customers to excuse them for doing there personal business. I found it disgusting that there open containers all around the store. read more

Everyone we've been here there's been ridiculously long lines and the self-check out counters DO NOT take folks who are paying in "cash"?! Really!? It's crowded and unfortunately this is one of the only options near the areas we live. Target is further away and so, they have multiple dollar trees, fast foods and a food for less, but no sprouts, Trader Joe's nearby! read more

Horrible customer service. Had people waiting in hardware for 40 minutes others at jewelry for 60 . Shake my head read more

Esther in cosmetics was so very kind to me today! She helped me retrieve a specific product and we had a nice conversation and I think she deserves a shoutout for being so helpful and friendly! read more

I hate this Walmart always crowded no one ever available to help you with something and people are rude read more

Walmart Supercenter - Promotional products - Department Stores Near Me - Riverside, California

I stop by there automotive to pick up an oil filter but there was no reference book so I went to customer service to find out what kind of oil filter I need I was told to call AutoZone or O'Reilly's to find out what I need then go back to the parts department and look for the oil filter I was looking for. Apparently the people at customer service have no clue how to take care of a customer or to look for a part to refer you to somebody else to find apart do you need read more

they will hold you "hostage" if you loose your recipt or cant find it. make sure to always grab it so the super heros in the front wont keep you in. thanks for making me late to my appointment read more

Overall me and my family come here regularly and we always find everything we need. I don't have anything to really say about the store itself, I mean it's Walmart it's gonna be messy, never find employees and just rude fellow customers, but I really love one particular cashier. I really love this lady, and we seek her out when we check out because she treats us so well. She always has a smile, and is overly friendly. Her name is Cathy. She's the only cashier that ever says thank you or just even hello. So a thanks to her! She's the best! She will take good care of you in her lane. Btw she has great hair :-) read more

Walmart Supercenter - Awesome cashier Cathy! - Department Stores Near Me - Riverside, California

I did 2 transactions last night around 9 pm on self check out and got stopped once I paid and got my cart checked out (which I understand) but it took about 7 minutes. After those 7 minutes, she claimed I didn't pay for shrek and made me feel like a thief in front of customer and my family. When I was leaving it showed that I paid $20. On top of that, she was wearing glasses so how can you miss that for over 5 minutes and I spot it right away. I feel like she racial profiled me. I paid for over $100 and they make me feel like a theif.. that's why I go to target instead of Walmart.. get workers who care about customer service not just a check read more

I purchased an automotive battery here at this location, and it started giving me issues a few months in. I brought it in and I got told it will be a 20-25 minute wait because they needed to charge it and test it, then the lady helping me got an attitude, and that became 40-45 minutes. Although slightly irritated, I understand and agreed. Almost an hour later (55 minutes), I went back and the battery hadn't even remotely finished charging, and therefore, they couldn't do the test on it. I was going to be livid, I was certain they were going to make me wait even longer and tell me nothing was wrong with my defective 6 month old battery, etc. Much to my surprise, I explained what was going on, and the manager in the return department area saw that it had taken longer than promised, and went ahead and warrantied the battery, and sent me on my way, no questions asked. No hassle like I usually get (and had gotten earlier), and no problems whatsoever. I had a smooth transaction, warrantied, and out the door. I forgot what the manager's name is in that return department, but I was very happy with how she took care of me. She more than made up for the attitude I had gotten just 55 minutes earlier from someone else. I felt it was the most exceptional service I've gotten at this location, and that deserves recognition. Thank you, return department manager!! read more

DO NOT USE THE WALMART + SERVICE! IT IS A SCAM! They will charge you and never deliver anything. You can call customer service and they will offer a 10 dollar coupon after not delivering anything. Then hold your money hostage and claim a refund will take 10 days. USE SHIPT AS AN ALTERNATIVE. read more

Christmas time one week before, only one person working at the refunding and exchange department. Completely unacceptable for a store franchise of the size. Assure me somehow that the problem has been resolved and I will delete my review. read more

I came here last night to order a cupcake cake. I've never ordered a cake before so I was worried I would have a difficult time ordering. Alex was very kind and helpful. He explained everything we needed to know and helped us understand all of our choices. He also thought ahead and explained how check out and pick up would work. Thank you Alex! read more

Went to store on 3-13-24, store was fine but self checkout had only 2 registers available out of 8. 4 were closed and to were dedicated to online shoppers. Line was backed up into produce and was extremely slow. I would have went to another area to checkout if I had known of situation. Clerk informed me when I got close to registers that it was due to shoplifting problems. read more

The worst customer service. The people that work here don't know anything half the time and act like your bothering them by asking a question. Customer service desk closes at random hours and never give a reason as to why or when they'll open again. I hate Walmart so much! read more

Aug 1, 2022 Be safe fam. Keep your children nearby & supervised! Employees watch out! I saw a big fat rat, about 5", run across the electronics department underneath the LED strips, light accessories area. Another lady had seen it right before I did & screamed because it must have crossed right beside her. I was in fear that the rat would come after me because I was alone in the area where the rat ran. I didn't bother looking at the light accessories, not worth the risk. Walked away feeling disgusted & paranoid that the same or another rat would run out. It's unfortunate because I shop here all the time, I'm sharing this to inform y'all so that management can do something about it & so the customers can be aware & careful when shopping here. It's a scary thought that these little critters can jump out & attack at any time! read more

Really confused to why you couldn't cash my check. I had proof of address. I.d., social security, signed check, and I was even wearing my work uniform that said my employers name; same employers name on my.pay check, a large corporate identity. When I asked why, you just said simply I don't know which I think was a lie. Also, you took so long to process three people in line that you sounded like the t.s.a with asking all the questions to show proof that someone wasn't committing fraud that you made me late to work. I will not be using your services to cash my checks ever again I will just rather wait the time for my bank to cash my check. Terrible Service. read more

I went to go shop yesterday evening and keep in mind I am new to the riverside area. So I proceeded to checkout in the self check out area and when I was about to pay the TWO old ladies that were in charge of the area came up to me and said that I forgot to get the diapers and some other stuff right and I was like oh yeah I totally forgot about them and I of course scanned them & they literally were still all up on me, checking my bags that were already bagged up, checking if I ACTUALLY scanned them. I felt so humiliated because all the people were staring at me thinking I was stealing them. I was literally about to walk out and leave all the stuff behind. Some people take their job way too serious. I did not intend to steal nothing. I will not come back to this Walmart ever AGAIN. read more

Can't get any help when you actually want to buy something in a locked case! And you will have to stand in line and buy something in order to get that help to buy a locked case item! This store is a self service store, I get that its floor plan is set up for that but these items are locked up!!! They hired people to unlock them but they have to be searched for in the store and they are still nowhere to be found! Having to go to the front and look for someone that is hired as a cashier or to talk to someone in customer service is not right, they can't do much they are like doing other things within their position. That is refund and exchange things. They get on the loud speaker call someone to a locked case and the person never shows up??? So I've had to repeatedly walk to the front of the store begging to get help! Don't shop here! Just order online! Walmart needs to shut down all its stores because they are a waste of time and energy'. They are for persons who don't have a job it seems, working people don't have time all day to spend in this store. So we will go elsewhere and I am not coming back to this huge store because it's too time consuming and I can't get the help I need. If I buy anything I'll do it online! This is a honest review from a customer!!! read more

This Walmart has a lot of great stuff, but when it comes to looking for help, there's no one to be found. Went there last night and used the call button to have someone help us in the fabric section. We waited well over 20mins for someone to help us. There happened to be an employee in the area who helped us get someone to assist. Found out that NONE of the employees have a walkie talkie to call folks for assistance, but only LEADS do. How terrible is that? Do you really expect employees/customers to walk around looking for someone to help us. No, thank you! The fact that this makes work insufficient for ALL employees just goes to show the lack of care on management end. Please do us all a favor and give all employees walkie talkies!!! read more

Idk why they make a big deal with getting money out it's not like it's their money that they are giving us it's money from family I went in today and the Cashier denied to give me the money I need it to pay my rent shame on you people . She was typing idk what and then she said I had to call the person that person that sent it to me be I she couldn't give it to me karma. read more

I'm giving them 1 star because I can't give them zero star. Was shopping for over 2 hrs cause nights is usually the best time. I come to check out to find over 30 customers standing in the only check out cashier available. No self check out, no nothing. I feel annoyed and angry because Walmart is inconsiderate to customers valued time. Sorry Walmart you missed out on over a $300 shopping stop. Taking myself to Target. Bye! read more

I absolutely hate this location. Never enough cashiers. Lines a mile long. Their customer service/return desk closed before the store. Never have I ever experienced that happening. The employees all suck and have bad attitudes. They want you to do self check out but don't trust you enough and insist on checking receipts. I just walk past them. If you can't have a cashier do my check out, then you gotta trust that we scanned it all in. read more

There was a huge SCREW sticking out of the soda cooler. Talk about MAJOR SAFETY HAZARD. Little children could easily get injured from that and so could everyone else. Obviously this Walmart does not give a single hoot about the safety and well being of their customers. They are lucky I didn't call the cops! Don't cum to this store unless you are prepared to leave with injuries. Attaching a photo evidence. -Peggy A. read more

Walmart Supercenter - Department Stores Near Me - Riverside, California

I would give this Walmart location negative stars if I could! Their employee MANDY's racist behavior was appalling and unacceptable!!! I pray no one else is ever treated the way I was by Mandy today! Something needs to be done! They need to put a stop to all this racism and racial profiling! Mandy at "money services" was the most incompetent Walmart employee I have ever encountered! She didn't know how to process a gift card I had gotten as a birthday gift from my parents. She treated me as if I was a criminal and acted as if I was lying about having $200 on the Walmart gift card I presented to pay for my goods. She took the card and said I didn't have any funds on it and refused to call over someone who knew how to process the transaction! She actually stated that I was lying about having money on my card and she thought I took the card off the shelf and is trying to use it for goods! I was mortified!!! I had the receipt of the gift card purchase and she actually stated I picked the receipt up off the ground! Can you believe that! How she treated me was not okay at all! She should be retrained on how to do her job as well as trained on customer service! I sincerely believe that Mandy was racist! I am Asian and I can honestly say she did not treat the white customers in front of me as rudely as she treated me! She was rude and short with me and spoke to me as if I was beneath her! I am so so offended. She refused to help me and I ended up going to another clerk and asking to speak with the manager because Mandy would not help me at all! I pray that Walmart takes notice of this rude, incompetent, racist employee and either FIRE her or provide her some re-training as well as some ethnic diversity education to combat the racism! read more

Always too crowded, and they NEVER pick up the phone. I hear them answer and hang up. Trying to save myself a drive making sure they have the product I need, but I can't because they let the phone ring forever. Seems like the associates all agreed not to pick up the phone because this happens during multiple shifts. The employees are usually very nice, however so 4 stars. read more

Went for a curbside order was missing half my order and when I tried calling them the phone just kept ringing no answer

THEY NEVER ANSWER THE PHONE NOR GIVE GOOD CUSTIE SERVICE! Hectic 3 lines are always super duper slow cause they have a senior citizen working one of the 3 registers and no one helps her... And if that's not bad enough the other two are just as slow it seems they competing "Who can be the slowest?" On September 4th I went to this Walmart waited in an hour long line for my 71 year old mothers groceries with her healthy groceries card that her health insurance gifts to her every month and they claimed that the card had no money on it and we told them NO IT HAS $50.00 then they punched the card in again and the register charged the card for 49.01 and then he called the manager cause there was a problem with the register and she told him he was going to have to cancel the transaction and scan everything again cause I had items that weren't food as well then before scanning anything they checked the cards balance and told me and my mom that there's not enough money on the card to pay for the groceries and they gave it back to us and said we couldn't take our groceries home and that the money would go back on my moms card and sent us home with nothing to eat the manager refused to give us a receipt or a paper signed by her saying we would receive the credit back on the healthy groceries card AND to top it off she was super rude and entitled and seemed like very lazy like she just stands at customer service doing nothing all day and doesn't really contribute to the lines going faster or finding an employee or a few to open up at least 1-2 more lines ITS THE RIVERSIDE WALMART you'd think they would hire more people and make it run more smoothly I've been coming to this WALMART since 2015 and most of the employees aren't willing to help you the right way most are rude af and I'm just sick of Walmart now I used to love Wally's World read more

Walmart Supercenter - Department Stores Near Me - Riverside, California

HORRIBLE!!!! Hung up on me 10 times!!! not an exaggeration. Got ahold of some girl & she literally told me it's 'none of her business that i'm being hung up on & cannot help me' WHAT???? Customer service can't get someone on the phone for me because it's 'not her business???' literally a joke I hate Walmart so much!!! read more

The bald-bearded supervisor/manager made me uncomfortable. He was speaking to his associates with little respect. They were working the entire time, and he comes over and reprimanded them for having a small conversation. He could've easily asked them to separate and continue working, instead he had a power trip. The ladies were very friendly and helpful. read more