The store itself is clean and nice, most of the staff is friendly and helpful however I've had a few bad experiences. The first experience was back in late 2015/early 2016 and I was shopping with my family. We were in line to checkout and the cashier wouldn't bag anything. My sister and I had to do her job for her! The other experience was in 2017 and I was shopping with my mother. We were checking out and we brought reusable bags and the cashier didn't know how to use the bags! We also wanted a book of stamps and that was also a major challenge for the cashier. After we pay and walk away then realized we forgot the stamps. No big deal right? Wrong! My mom went back to get the stamps and some guy started yelling at my mother and the cashier didn't do much to calm the guy down. The cashier called a manager and the sorry excuse for a manager didn't do anything to help alleviate the situation. All in all, good prices, clean store, and for the most part, friendly and helpful staff. read more

Recently received other customers order with mine. Told no need to return. So customer who paid $50 and more now has to gi thru bull to find it and wait even longer to obtain. Walmart mart must be losing buckets of money. Why not dedicate a real person to resolve issue???? read more

I had 2 personal shopper ram into me. Grabbed 2 things that were in roll back. Got to the counter and they were still full price. Called an assistant over and as I was talking she just out her hand in my face and walked away. Another woman came over and said she would honor the price on one and not both... like what!? Than discounted one and made the price higher than the rollback. If walmart corp see this it's 1200pm 09/26 and I was on self check 12 read more

Of my hundreds of reviews, this is the first time I have ever reviewed a Walmart location. Why? Because they're pretty much all the same. This one, however, is to be avoided. Our daughter lives here as a patient of the Cleveland Clinic, and we traveled from Houston to spend Christmas with her. The trip to the local Walmart was supposed to be easy. However, it was anything but. First, the shelves were half empty -- no exaggeration. I totally get that when a weather event is on the way and everyone is stocking up, but temps are in the 40s in the Cleveland area this week, and several locals have mentioned how warm it is for this time of year. So, throw that excuse out the window. Secondly, I saw no fewer than 10 employees with pallet jacks hauling products around the store to restock ... except they were shooting the breeze. Meanwhile, they were almost out of orange juice, milk and even Coca Cola. While the place seemed relatively clean, it was disorganized. I chalk all of that up to very poor management. When we arrived back home, I mentioned that the place was like shopping in a third world country, and that many of the patrons acted as if they were the only people in the store -- blocking aisles, turning right in front of us -- and our local family members acknowledged that such is normal around these parts. I can't write a review on rude people in general, but I can definitely say that they seem to congregate at this store. My two stars are generous for this location, especially after hearing that my experience here is par for the course. Needless to say, I don't think management here will be receiving any bonuses or promotions anytime soon. read more

I was in the store yesterday on July 18th getting some lipstick and the cosmetic aisle. So some guy was totally watching me an employee which I didn't pay many attention because I wasn't doing anything wrong. Then he comes in the aisle and says don't put that lipstick back. You opened it. And I said no I didn't. The tab was already broken. I just took it and dabbed it to see what the color look like like everybody else has been doing. Then he told me that's nasty. What if somebody has a disease or herpes or something and then you turn around and you tab it on your hand. That's nasty. And he wasn't quiet with it. He was very loud with it like he was purposely trying to draw attention. So I told him no you're wrong and I said you can come on over here and look. There's like eight other lipsticks where the tabs have been broken. So someone else has obviously been breaking the tabs and opening these. He goes well. If you would buy it you're going to turn around and get the herpes or some kind of a disease cuz it's after somebody else. And I said no I won't because I wouldn't have bought it. If you look in my cart you would see I have the ones that have the tabs that are not broken. I was getting ready to buy $55 worth of lipstick out of that store. Turned around and decided to walk out. My original thinking was go to the manager but I was so mad at the way I was treated and degraded in that store that I just turned around and left. That's why I'm leaving this message. So I've been trying to call customer service for 15 minutes. Nobody answers the phone. I called the pharmacy and I called electronics for them to to transfer me to customer service or the manager. No one is answering the phone. Makes sense because this store is a joke. I will not ever go to that Walmart again. And it's making me wonder about other Walmarts. Sometimes it's not what you say. It's how you say it. And for that guy I believe his name was James.. He was Caucasian he had his hair pulled back in a ponytail and I would put him maybe at 40 years old in the cosmetic aisle. That was his department because my friend asked him. Is it your department and he said yes. So I'm sure that I won't get contacted cuz I can't get anybody on the phone either. But if you're thinking about going to this Walmart, I would think again number one. Their products aren't even new because people have already unsealed them. And to get followed and approached the way that I was approached was not acceptable. read more

Since moving to Parma in October, 2023, we have seen a consistent decline in our local Walmart on Ridgewood Drive. The store is EXTREMELY dirty and disorganized. Many of the employees are too busy chatting with each other, or blocking the aisles with their online shopping order carts, to even notice that there are customers trying to get past them. They do not seem to care. The lack of cashiers is ridiculous, and the yellow vest "leads" stand around watching the insane lines form. 20+ minutes to give you people our money is insane. This store is obviously poorly managed. The pictures I am submitting with this review should be mortifying to any of the Managers/ Supervisors associated with this store. Wake up folks...there are a lot of options out there for those of us who are disgusted with what the store has become. Aside from the Pharmacy staff, your store is really pretty pathetic. read more

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Horrible rude delivery people who don't follow instructions. I will never be back. I'm disabled and they left my groceries in an inaccessible location. read more

one of the Best Walmart in Cuyahoga County they have everything you need and more selection too

Ever since this store brought in the salespeople who harass you while you're shopping, this store feels like a hostile environment. People are visibly upset after passing by the two or three scammers who will yell across the aisle to try and get your attention. Remove them from the store or continue to be a trash location. read more

Me and my mother went to Walmart to help my mother look for a dress they had wonderful service read more

Walmart Supercenter - Today, me and my mother went to Walmart and Parma she needed assistance with a dress customer service was pretty good - Department Stores Near Me - Parma, Ohio

Since my last review 7 years ago, this Walmart has expanded to become a super center. Now they have a full bakery, deli, and grocery store. This Walmart is better than the nearby location on Brookpark Road and it is located within my city, so I shop here instead. An issue I have is with service at the deli. I find myself waiting for anywhere between 2 - 5 minutes for service when there is no one in line, but me. The employees notice me, but they don't react for a while and I don't know why. Also, there is a perpetual beeping noise in the clothing department in the middle of the store. It has been beeping since Walmart finished the remodel on this store. I asked a store worker about the perpetual, annoying beeping and they said it is part of the alarm system. If I worked here, I would definitely say something to management. Other than the deli service and the beeping, this Walmart is pretty good. I rarely wait in lines, except for customer service. If I'm grocery shopping, I can't do self-checkout because it just doesn't work. They always have what I want in stock, except bread, bubble gum, and small bags of whole coffee beans. Sometimes, they're out of bread. They do not carry small bags of eight o'clock coffee like the nearby Walmart store. They also only carry the original bubble gum flavor of Bubblicious bubble gum. I recently ordered an item online and enjoyed free shipping it to the store. When I picked up the item, I was pleasantly surprised that I didn't have to wait in the customer service line. I simply scanned my order bar code using my smartphone and waited at the new pick up center. An employee walked out and greeted me and then immediately retrieved my package. Wow! No waiting! The Great Value brand is terrific and prices are low, which is why I will continue to shop at Walmart. I bought a fresh loaf of bread for $0.61! read more

Walmart Supercenter - Fresh baked bread - Department Stores Near Me - Parma, Ohio

I highly recommend the tech dept in the cell phone department. These guys -Dominic ,Nate,Kira helped me out with my cell. My cell stopped working after I had just paid the service for " Family Mobile" -- which I cant stand!! They helped in setting up my service with a new sim & everything.. These guys are WONDERFUL!! They seem to belong to"ISL". Independent company. read more

This is a walmart...... here it is...... Its dirty, its smelly, the employees here are weird and unhelpful. They all seem to not know where anything is and give you that idk shoulder with the hand and arm movement. I stopped in to grab some mustard and potatoes, It was okay I guess. I still prefer west side market/local market places for produce and literally everything else..... I hardly ever come but when I do.... i'm CAUTIOUS. read more

I like this Walmart a lot - they now have more variety and better quality of items to choose from - it's very busy in the afternoons - I try to come in the evening - good prices - good customer service. This is my favorite Walmart in the Cleveland area near my home. read more

Their Deli is something to be desired. 5 weeks ago I ordered a 4' sub, a 16 piece fried chicken, and an 8 piece fried chicken. The person who picked up the order was deaf. They took advantage of him and charged double for the 4' sub, and gave him 3 16 pieces of chicken. He had no clue what they pulled on him: The next day, I went up there and asked for my money back after being charged twice for the one 4' sub, and to be refunded for the extra chicken they gave and made me pay for, when I did not or 3, 16 pieces. they refused to refund any of the money, the manager would not go back and look at the original order. So, they took advantage of a deaf man, and ripped me off over $50... read more

I don't know who needs to hear this but wow, I have never met so many pretentious people in my entire life. The amount of disrespect and condescending behavior towards employees and other staff is just downright disgusting. All the way from the store manager to the little lady in the front (wow she is a nasty, rude old hag). I am completely suprised this store has any employees at all by how they are treated. If I could describe the way this Walmart is ran, I would say nothing less than Nazi Germany. The store is dirty a good majority of the time. Workers are extremely rude (and it is most likely because of how they are treated). What a complete buffoonery of a store. This staff needs a huge come to jesus meeting. Something. Just absolutely depressing. If I could give a negative rating I certainly would. read more

Got sexually harassed by the old and 40 year old cashiers. When I asked them to stop they reserved to check me out. Won't be returning

Let's just start with the obvious. A lot of the customers in there look and act like they just left casting for Jerry Springer. People DO NOT PAY ATTENTION TO WHERE THEY ARE GOING. Every trip I have a few near miss hits from ppl either on their phones or in la la land. And yes, it's a constant symphony of wailing kids cuz the parents are so used to it they Zone it out. How lucky for them. The rest of us have to listen to Bryson and Madison scream that they want ( insert whatever stupid thing they want here) And yes they run out of items ALL THE TIME. But what can you expect. Stores run out of things and morons flock to Walmart. Deal with it or go elsewhere which you won't so put a sock in it. The employees are generally nice but sick of ppls crap so don't add too it. Just be nice, you may be the only nice one that day. read more

I am so grateful for the trusting staff at this Walmart. I check out at a self-check kiosk and opted for a $40 cash back. I ended up forgetting to take the money when I left. I knew it was a long shot but the next day I went back to the Walmart and asked if anyone turned in the money. Luckily, I still had my receipt. The manager on duty knew exactly who I was and gave me the money. One of their associates saw the money and turned it into him. It gives me goosebumps to know that OUR Parma Walmart has such an amazing, trusting staff. I am a proud Walmart shopper and am very grateful to that team member that was looking out for me. Thank you! read more

Horrible and completely unqualified employees that answer questions incorrectly. This shows lack of training and low standards!! I won't recommend this Walmart to anybody!!! read more

Had a simple return with my receipt. I was seventh in line! Al should have called for back up but he never ever looked up. He wasted 15 minutes of my day my not thinking or caring. I'd still be in line but Judy came back from break or lunch and jumped right in. Not a good experience. read more

I needed a new tire in a hurry on a holiday weekend and the only place open was Walmart. Whenever I go there the employees are nice, polite and professional, but Anthony at the tire center was exceptionally pleasant. I hope his supervisor sees this review. read more

Judy at customer service was a nasty woman . She had the worst attitude, just completely rude. We went up to customer service for a simple price check while waiting in line a young girl came up to Judy, had lost her parents. The nasty woman Judy put absolute no effort into helping this girl. She continued to help customer while the little girl was crying because she lost her parents. Once it was our turn Judy was so rude to us and seemed very annoyed by the young girl. We understand you work long hours but there's no reason to be so disrespectful to someone who is in need. read more

This store is now a super center. Which means more people coming in and less people on registers ringing people out. Why not put in 50 self serve registers and 2 human run ones? It's not the '50s any more. In changing the store layout around they managed to come up with the least intuitive way to organize things. This could be intentional. I went in looking for a lock and left without one because I never found anywhere that could make sense to search for one. Got Browns apparel for $5 so that's the reason for the second star. Let's face it, we have been desensitized to expect crappy service at all Wal-marts and this one is not any different. Still not as bad as the Steelyards one though. read more

If you go here, it's the place for Parma's finest. You'll see lots of sagging jeans, wife beaters, brightly dyed hair, muffin tops and Disney themed pajamas on adults. read more

Went to the Parma Walmart yesterday and was SHOCKED to find they took away the Handicapped parking to reserve it for Police. Are the police disabled now? I thought they were supposed to be in excellent shape and able to walk for long distances. I guess the truly disabled are of no matter to Walmart or the Police. This is extremely unamerican. This time of year especially is hard for the disabled as regular shoppers won't get out of the way of wheelchairs and displays are in the way-now cops too. Congrats on losing a customer-I hope you lose many. You don't deserve our business. read more

Every single shopping cart in this store sucks! They are extremely hard to push, i feel bad for seniors that shop here. I will never return. The only thing appealing about a Walmart are the prices, but then your forced to check yourself out at the self scanner that is really not that easy to use especially if you have lots of produce read more

Its wal-mart. The knock on it I guess is that its still one of the few locations that aren't yet super centers. So it's pretty much just sitting here. Stock is hit or miss in most situations, which is inconvenient because they're literally a 5 minute walk from where I live. And yet, I'm still there often hoping they'll turn it around. read more

This Walmart is just as bad as any other, I just feel this guy is the best sponsor for this establishment and am glad his photo made and remains the cover photo. I like their DVD collection also. read more

The pharmacy takes way too long. I waited until this happend several times before I decided to write a review. The Chica behind the counter at the pharmacy is a bitch! The pharmacist is nice though. Very unorganized ! read more

I would sooner drive 5 hours for something I need then shop at this location. Place is in constant disarray, staff always seems to be unhappy. But if you however have to shop here check the back cashier buy auto dept. Never a wait. read more

Literally the worst Walmart in Cleveland, it might be tied with Steelyard though. Their inventory is lacking, it's good for just three basics, food wise they don't have much, they aren't a super center. Usually the cashiers are nowhere to be found, and customer service line is long. I guess it's good if you're just running in for a late night trip for toiletries or something of that sort. read more

Most of the time the store isn't that bad.... it's always busy like it's Chrisfmas and you run into people like crazy. I feel one of the most annoying parts of this store is the lights... they dim and brighten every two seconds it's highly annoying and gives me a headache when I go in there... I actually stopped going for awhile because I would have a migraine leaving there or felt all dizzy... read more

I actually liked it better when it was a regular Walmart. It's always messy and trashy now with trashy people that shop there now. I try not to shop there anymore but I do. read more

they are doing a complete re model. store is an unorganized mess but that is to be expected. it will be a nice supercenter when it is completed. read more

I really have had it with this place....I barely go to Walmart because of lack of customer service, nothing is price correctly, the lines are always long no matter what time of the day because none of the workers want to open more registers and honestly people are rude as heck......I was at Walmart because a family member wanted to go I was pretty piss because I rather spend more and go to Target and get the same thing and get better customers service and less chaotic......We notice mirrors on sale and I grab one and she grab one we saw only 1 sign that said about $5.49 which honestly seems good we didn't think much....The first one she grab had something weird on it like a crack and I grab another for her....We brought 2 the second one appear to have a hairline crack closer to the edge of the mirror which we didn't notice until we got home...Both mirrors we store properly in the car protected....Since it was late I said I'll go back after work this week, well of course life takes over and I was able to get there 2 days later when I got there I accidentally cracked it more which I can admit was my fault but when I tried to explain to the lady with the braids what happened she said oh we have to check cameras to see if its true...I was like ok, thats rude... but how can cameras catch a small crack at the edge weird..... I also said the price is wrong she said oh there was 2 styles of mirrors there $5 and $15 ummm OK? well put two prices there....She was gone for like less than 5 minutes and said oh no it was fine we sold it to fine because the lady in back of you brought a pink one I laugh I said yes that was me I brought the pink one but what does that prove? she didn't say we didn't see a crack which I know cameras can't catch that especially near the edge...I was pretty mad even though I try to stay away from Walmart I have not yet ever return anything before and I guess because I was soft spoken she knew she could do that to me.....I'm pretty sure if I was screaming she would have not treated me that way.... read more

I really have to agree with the bad reviews this Walmart gets. There have been several assaults at this location. A few weeks back we watched a guy kicking cars as they passed by. Seemed like it took their security a long time to respond. Someone finally called the police. This week I was attacked by a shopper. He rammed his cart into me and started threatening me. I quickly went to the pharmacy .... yep same arrogant female pharmacist ... ignored me and then finally called security without even responded to my questions. Here is one non-customer oriented candidate for the termination. 15 minutes later and she still can't get security. I ask the dummies to call the store manager and they are slow to react. The manager came over quickly and then miraculously he got security. I asked security to call the police. They went back and looked at footage and confirmed the guy swinging his cart into me and then swinging around. Police came and reviewed the footage but the suspect was long gone. I went back today around 2 PM and employees were rude and when I asked for security they flat out refused claiming that security was on lunch. At past 2 PM??? Seems someone is sleeping on the job. This big box store needs to close and non-customer oriented employees fired. read more

"I am not 90s so I am going to have to go to the stores that would allow me to buy some accessories instead of just rotten apples and moldy clothing and itchy jeans." read more