1. Walmart Supercenter

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Kissimmee, FL

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Walmart Supercenter

3.3 (8 reviews)
Open • 6:00 am - 11:59 pm

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6 months ago

Helpful 9
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The Home Depot

The Home Depot

2.9(39 reviews)
8.2 mi
•$$

Pet friendly! 1st time here people are so helpful and caring! They truly are above and beyond every…read moreperson that helped me had great smiles there's eyes even shined. I was so amazed at how they care for the customer. I'm new to Florida. Got everything I needed and smooth transaction. From beginning to end. The selection of items are plenty to choose from. If military you get a discount. Great value!

I DO NOT RECOMMEND purchasing appliances from Home Depot if they require delivery…read more We ordered a refrigerator with delivery and installation, and the entire experience has been incredibly frustrating. When the delivery company arrived, the drivers refused to deliver or install the refrigerator because there was not a water shut-off valve located directly behind the refrigerator. We explained and showed them that the water shut-off is under the kitchen sink, and WE EVEN SHUT THE WATER OFF OURSELVES. They still refused. At that point, we told them to forget the installation. We simply asked them to bring the new refrigerator inside and remove the old refrigerator, which WE HAD ALREADY DISCONNECTED ourselves. They then told us they were NOT ALLOWED TO EVEN LEAVE THE NEW REFRIGERATOR because the water shut-off valve was not behind it. We contacted Home Depot corporate and were told that the delivery drivers were WRONG -- the water shut-off does NOT have to be located behind the refrigerator. Home Depot then rescheduled our delivery. When the next scheduled delivery day arrived, we received NO communication from Home Depot regarding a delivery window. We called to find out what was happening and were then told that the delivery wasn't actually scheduled and would have to be scheduled for TWO DAYS LATER. To make matters worse, the person on the phone once again insisted that if the water shut-off wasn't behind the refrigerator, they couldn't install it. We spent approximately 45 MINUTES arguing over something Home Depot corporate had already clarified. At that point, we repeatedly explained: JUST DELIVER THE REFRIGERATOR AND REMOVE THE OLD ONE. We were no longer even asking them to install it. The initial delivery drivers were also extremely rude and unprofessional throughout the entire interaction. When we spoke with a manager at Home Depot, he advised us that they have received an overwhelming number of complaints regarding this delivery company and that they were trying to find a replacement company. That statement alone says a lot about the experience customers are having. We purchased a refrigerator expecting a fairly simple process: deliver the appliance, install it, and remove the old one. Instead, we've dealt with rude delivery personnel, incorrect information, a refused delivery, a rescheduled delivery that apparently wasn't actually scheduled, no delivery-time communication, and nearly an hour on the phone arguing over whether they could simply DELIVER AN APPLIANCE WE ALREADY PAID FOR. Based on this experience, I DO NOT RECOMMEND purchasing any appliance from Home Depot that requires delivery. The amount of frustration involved in simply trying to get a refrigerator delivered has been completely unacceptable.

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Walmart Supercenter - menscloth - Updated October 2026

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