I was in your store on Saturday, July 6. I was facing a HUGE dilemma, because my debit card had been compromised. After numerous attempts to use my Walmart app to make a purchase, it wasn't working. The VERY sweet cashier, which unfortunately I didn't get his name helped me tremendously. I was referred to Customer Service. Let me tell you the representative, was BEYOND patient with me while I tried to get my account in order. She assisted me and went ABOVE AND BEYOND. Her name is Victoria Garcia. She was a pleasure, and her customer service was amazing. I know Walmart gets a bad rap, but the representatives at your store were absolutely WONDERFUL. read more

Wait.. What I bought this yogurt for me and my family and it has lettuce inside the yogurt!! I've also reached out to the FDA and local authorities regarding this contaminated yogurt and We're also posting on Yelp and FB! This is ridiculous and absurd when you go shopping and find a piece of contaimnened lettuce or not inside of your yogurt from the Local Walmart!! WTF!! We're shopping at HEB or Kroger's from now on!! read more

Walmart Supercenter - Department Stores Near Me - Kemah, Texas

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While I try to never shop here, I did an online order and it was the third (and the last) order I'll place. Each order had errors and for this last one, I received a text that items weren't available. I have a difficult time believing that WM lacks the technology to let you know when placing an order as to whether it is in stock. Even a $10 coupon code will not convince me to try them again - 3 strikes and they're out. read more

I would NOT recommend getting your oil changed here. Giving 1 star only because I have to All this time I thought I'm getting the Mobile 20 weight and come to find out these people are putting whatever brand/weight oil they feel like it. I asked for Mobile. My receipt says penzoil and service tech told me he put in Castro oil. What kind of Micky Mouse place is Walmart running here with, seemingly, no supervision where service techs disregard customer request to a specific oil? Chris was training a new employee this day. I will go out on a limb here that training was a bust. Spoke to Manny Espinoza who was no help with the situation. He basically told me, "So what?" Beware of getting your oil changed here. You will not get what you pay for and upper management (Manny Espinoza) does give one fig if you do or not. read more

We came here when we were visiting Walmart and let me tell you! Whoever is the manager of this location needs a HUGE KUDOS and a raise! This is hands down the cleanest, most organized Walmart I have ever seen. On top of that, everyone that greeted us and passed by that worked there were all smiles and super friendly! Every single Walmart I have been in, in any state is dirty, unorganized, rude staff and under staffed. They have tons of self check out (which I'm not a fan of because less jobs for community) but there were still about 10 associates live to ring you up as well. I was even amazed at how clean the restrooms were; clean, fully stocked and perfectly maintained. Great job to all the employees who clearly have pride in their work! read more

Moderately bussing store. Great selection, workers are questionable. A lot of the staff are very helpful and friendly, and will go out of their way to help you! However, a small portion of the staff are unhelpful, rude, or unprofessional. The store is moderately clean, most of the time there are no messes. I appreciate the recent remodel, although it seems as if the brand new thinks are already breaking. There is an entirely shattered display shelf, which is quite interesting. In the produce, the bag holders didn't have that little hook to break the bag seal, nor were they in confident spots. The store is moderately ghetto, not a lot though. Store has great potential, Walmart is a great company. I love how they stock the rubbing alcohol in the pharmacy section, good job! This store is very nice, it can be bougie. Goodbye read more

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Went to buy a $180 Christmas tree and it took over 45 mins for someone to come help get the tree off of the shelf. Over 5 workers came to help, realized it took a little more effort and work ethic to get the tree down, and walked away never to be seen again. Walmart is slowly going to S*** read more

Useless staff, useless management. I understand that since Covid just about every place of business has gone downhill in customer service and quality. Walmart is no exception, talk about making a customer feel about as welcome as a fart in an elevator. read more

I just moved to this area and this Walmart is by far one of the best Walmarts I have been too. This Walmart is clean and the clothes section definitely jumps out and makes you want to look through it! The workers were nice as well. I don't have a single complaint! read more

If I could have the option of no stars I would. This place has gone to crap! 4 yrs ago when I moved here it was nice,not too crowded but lately it's been getting worse! The manager who wanted to block a whole lane just so he can move mulch is ridiculously rude!! Never met anyone so unprofessional ever in my 48 years of life. He was obnoxious and rude told me to go around instead of just scooting up just a tad bit so I can go by.. not sure why the city lets them block 3lanes just for mulch! Like the couldn't put it somewhere nicer instead of the dang parking lot. He (manager) with a stripped up button up with jeans and glasses lacks common sense and courtesy for others. Why he's a manager beats me!! Re open a Sams or hire other managers would be great for this crazy part of town. Seabrook/Kemah is for good helping individuals that's why I stay here. read more

Absolutely the worse customer service ... which it is apparent means nothing to this conglomerate. In my opinion (1) star is generous in reference to pick-up and/or delivery. I'm not sure why they bother offering either service when they can't meet a (1) hour window. And the poor customer service continues with in store experiences. Knowing this may help keep your expectations low and with that you'll be OK. read more

2 stars is about right. They don't even tell you they don't have enough cash to support the self checkout. Nope, you find out when you go to pay cash and then get sent to a regular checkout where the teller is slow AF. Register 12. read more

This POS store, like every other one, expects me to run my own groceries by the scanner. If that's what I wanted to do, I would work at a grocery store. GET YOU SHIT TOGETHER WALMART and open more than two (!) registers for us dummies still giving you our hard earned cash. read more

The service for an oil change is ridiculously slow for not having any customers!! Then they get upset when you ask them what is taking so long. Sunday is my only day off. I have lots of stuff to do so i don't need to sit up here this long. Ridiculous to sit here about an hour and a half!! Pay the extra money go somewhere else. read more

I have had nothing but bad experiences at this store. The employees are rude, and the managers are more rude. Their Customer Service is non-existent. If you have a problem, forget about solving it there. Go straight to Corporate. read more

We don't come here often because of how rude majority of the staff is. My fiancé and I go to the deli and Rebecca will be the reason I continue to return. She was so sweet and had a smile on her face and has everytime we've seen her. The other deli workers are of no help. This lady needs a raise and a promotion. Will continue to come back to see her. Thank you Rebecca for making my day everytime I see you. read more

The grocery curb side pick up is awful!! This is the 3rd time I've picked up groceries and have gotten home with some one else's order. After calling to let the store know, they failed to make it right. I schedule grocery pick up for a time that is convenient for me so when Walmart screws up the order they should gett the groceries to you. I picked that time for a reason. No i can't run back up to wal Mart to pick up my order that YALL messed up on!!! read more

I just want to start this out by saying that this location is not the closest one to me. I actually drive 5-10 extra minutes to Kemah to go to this Wal-Mart. It's the only one I actually don't mind shopping at. Things I typically hate about Wal-Mart include the insanely long checkout lines, the sheer amount of people shopping at any given time of the day, the people in general, and a public restroom that rivals some of the truck stop unisex bathrooms I've seen in the middle of nowhere towns. The Kemah Wal-Mart has none of these things. Sure it has people, but even when the parking lot looks full it seems like there's hardly anyone in the store when you're inside. If I go late at night sometimes I hardly see anyone. It's just so pleasant. Even during holiday shopping season I don't mind going to the Kemah Wal-Mart which is saying a lot. read more

Walmart Supercenter - Department Stores Near Me - Kemah, Texas

Worst experience with pick up service ever in the history of all pickup services. I've only been waiting 2 hours for my groceries and they could care less. I placed this order two days ago and scheduled my pickup. People are coming out every 30 min walking slow as hell. read more

This is a pretty nice Walk Mart; clean ,nice staff, good product range. I needed an adapter for a forgotten tablet I had, and the electronics clerk helped me find the right match. Needed radiator fluid, found that with no problem either. People want to get in and out of these places as quickly as possible, whether they're spending thirteen dollars or three hundred dollars. They don't want to go back to the dairy section and see their face on a milk carton or a silver alert text. read more

I tried the new Pickup service today for an item out the pharmacy. Unfortunately, things didn't go as smooth as I expected... When I arrived to the futuristic looking kiosk there was already a customer there waiting. She said she had scanned her order code and had been there for several minutes. I decided to enter my order code manually, and received the "an associate will be with you momentarily" notice. Well, we waited at least 15 minutes before a manager cane by and asked how long we had been waiting. We then had to provide our information again for him to retrieve our merchandise from the warehouse. Never the less, both I and the other customer agreed that we could've gotten the items faster than using the service by shopping for ourselves. However, the manager was very friendly and I have faith that with a little tweaking this could be an awesome service. read more

On my recent visit I was verbally and physically assaulted by an employee, a black guy named Cordell. Upon arriving at the store, he began yelling at me in an aggressive manner. Later when I attempted to check out, he was waiting and blocking the entrance to the registers and bumped into me with his shoulder and physically assaulted me with a mop by flailing it at my lower leg and feet. The employee continued to hang around the area and verbally assault me. This was a very intimidating and traumatizing event. This occurred around 4AM on 11-26-2019. This is the Walmart in Kemah TX read more

Ridiculous. Cart full of groceries. No checkers. Line 4 people deep of people that don't know how to bag either at my self checkout and all others full. Forgot about this bagging your own groceries here. No more shopping at this store. Plus. Battery died. Auto zone tested it bad. Of course here they said it wasn't bad. Similar issue before with battery warranty so last time for car batteries. Tires. Anything at Walmart. read more

Time to give this Walmart another one star, this establishment either double charged or overcharged for some reason. This store can not get its pricing right on some items, Item price on display low but at the cashier when it was scan it is much higher, please update your pricing, then when you catch the discrepancy, they will tell you to go the LONG LINE at the customer service, then when you ask for a manager, no manager available, then when you tell the associate/s to fix the issue, was told not his department or "not my job" mentality oooh Lordy...lord what kind of customer service is this Mr. Walmart. It is unfortunate that you have the cheapest price in town, that's the only reason why we shop at Walmart, but please give us some right pricing and some service. read more

Very clean.some what nice staff.good. deli.good produce.i do go here for everything. And will continue to do so. Go check it out

Worst experience EVER!!! David the coach manager has no customer service skills, I don't know how he is still even employed in this industry. I went and there was large shorts on sale for 1/2 the price, and when I asked for the same discount to be applied on the same exact shorts same color and everything except a smaller size he threw a fit at the counter and ripped the discounted sticker off and claimed it was first "only on sale because of the color". So I said great can you price match the smaller size in the same color? Then the excuse was "it was a mistake these are full price" watching a grown man throw such a hissy fit was humiliating let alone the fact that he's their leadership... I attached the pictures and the tag correctly labeled matching the tag on the shorts. I also filled out the survey on the receipt but just got a call back from that same store just a customer service agent who said David is their boss so there's nothing they can do. read more

Walmart Supercenter - The lady at the register who flipped her name tag over is Linda. - Department Stores Near Me - Kemah, Texas

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Ok, so I can admit that people can change, and I guess Walmarts can too! We stopped by here to shop just to see what the prices were like and to see what kind of selection they had. They have cleaned the place up and the people seemed very friendly, but we still spend about the same at Kroger, and truthfully, the lines move a LOT quicker and the workers and customers are friendlier. I guess if you buy a lot of snack cakes, chips, and soda, you can save money at Walmart. I don't, so for me, Kroger is a better deal. It depends on your eating habits, and since I am REALLY trying to do better with mine, Walmart no longer fits the bill for us. It's nice to know it's cleaner, but still it's not enough to make me a regular shopper. read more

You know what, I'm sick and absolutely tired of this place! My dad usually goes there and shops for us to get food on the table for me due to me working and barely making any money. Most of the items he was searching for, well y'all didn't have it lol! Service sucks. Register 12 must be a fetish for you people lol. ALDI is doing better than y'all and I would absolutely love to start shopping over there instead of WalFart. I also take my car here to get it worked on, I always have problems with it afterwards. Walmart, get your shet together or you will start losing thousands of customers!!!!!! read more

It's just awful how they post workers at every door to make sure we are not stealing from them but they are so cheap they dont want to pay workers to man a register. Walmart sucks!! read more

Ok so I have lived almost right next to this store since it opened. It just keeps going down hill. Unclean, disorganized, cluttered. The only redeeming thing they have done in years is the McDonald s was finally rebuilt inside. The sad thing is that it was such a dirty nasty McDonalds for so long that I still can't bring myself to eat there. The Walmart parking lot is trash strewn and disgusting and the employees many of which are nice reflect the low brow clientele who visit this location. The people watching here is top notch and sadly the employee watching is not much different. They at least used to have some nice greeters but have did away with that job. All in all I will drive farther and pay more just to avoid the eyesore 99% of the time. There is a super target and a walgreens very close. There is also a Kroger not far away. Really the fact that I would pay more rather speaks volumes since I am a bargain hunter. read more

Having only one salesperson in every department is ridiculous, especially during the holidays. Took 35 minutes to pick up an order that had been paid for. Waited another 30 minutes while a salesperson waited on another salesperson in video games. Never got waited on. Went to Target and spent $150.00. read more

I dropped off my vision rx a little over a week ago. I took a friend to help me decide on new frames.following my sister's advice, I also took numerous selfies. Betty, the vision advisor was so patient and helpful. I chose a new pair of frames. Betty said it would be a couple of weeks before my "new" eyes were ready. Saturday, I received the call telling me my glasses were ready. I went back today. Betty greeted me warmly. I tried on the new specs. WOW!!! There is a whole new world of new things to see!! _^^_ I am one happy kitty. read more

I always go to Walmart to get groceries and other items. I love the convenience of self check out.

I like coming to this location because they have lots of souvenir items and I am always needing something for a gift for someone, people who live here enjoy getting visitor stuff as gifts:-) It's also always a nice drive out here and to go out to the boardwalk after and sit along the waterfront is always relaxing. Some days I can get a tension releasing scalp massage with my hair wash at the salon when Mrs. Brenda is at work or nice friendly personable service from Mrs. Bernadette; great mid week or Sunday place for my hair conditioning set quick in no appointment and after the work day when everyone else is closed on a Monday or its too late during the week. The store is a bit crowded and I feel it doesn't has much space to go between aisles which is why the 3 stars and the produce section is often out of items which are coming kind, have been ordered or will need to be restocked. read more

Absolutely terrible service. I ordered a desk for pickup yesterday that said it was ready and I get there today and it says it's been cancelled without any reason why. I drove all the way from Santa Fe to Kemah because that was the only store that had it. read more

Walmart is great. But that's not the problem here. It's the McDonalds that's inside of Walmart that's the problem, well more so the lady behind the cash register. Name starts with S and ends with Usanna. I ordered my food, payed with cash. And I noticed she did not give me my change back. Right in front of me, without caring, she put MY CHANGE in HER SHIRT POCKET. She did it very naturally too, as if she has done this before... I looked at her and asked her for my change back. She gave me a really rude look, reached into her shirt pocket, and gave me my change back. Doesn't matter if it was 50 cents, it's still my change. Not hers. If she's stealing from customers right in front of them, what else could she be stealing? Not good. McDonalds and or Walmart need to look into this and correct this problem. Walmart has been nothing but great to my family and I. But this experience at McDonald that's inside of Walmart this last visit was terrible. read more

This is the worst Walmart I've ever been shopped at. Apart from being filthy, the parking is a complete nightmare. You have boomers that don't know how to drive and people driving in the middle of the 2 way street. Every time I've used the self checkout there is no one there to help. They check every receipt and do not enforce the mask policy they have. read more

Very Dirty.... All the checkers are so slow...They pick the items up and look at them before they scan them..The lines are very long...They do not seem to care at all about the job..They all seem like they are in a coma..I will not shop at the Kemah store again. I would rather pay a little more not to have that MISERY.... read more

Purchased watermelon on 7/25, package said guaranteed fresh to 7/29/20. Opened 7/27/20 and it was rotten. No mold, but it was definitely soured and smelled really bad. Shopping H-E-B in the future read more

Was looking for a specific Xmas gift. Found it available at Walmart. Thought that I'd give them a try. Not Amazon. Not even close. I got an email saying my order shipped on the 14th and that it would be delivered on the 17th. My credit card was charged. So far as expected....then. It did not arrive. Now when I track it at FedEx it says a label was created but it has not shipped. Tried to contact them and they referred me to the seller. Nothing. Tried to follow up they told me to wait 48hrs for a reply. To sum it up: they provided bad information in order to bill me....immediately, provided false shipping/delivery information, customer service just stalls, and they say a refund takes 5-7 days. I guess this is everything that I should have expected from Walmart. read more