Store is not behind return policy as other Duhman stores are. No way, no how, so best make sure…read moreyou buy it you will be certain to keep it for sure. Not to mention workers with disrespectful. Wont shop there again.

So get this, I buy a pair of Crocs yesterday and wore them home driving.I get out of the car and…read moreits pouring and they were starting to slip as thats what they do so i gop to pull the strap to the back as that is what it is there for only to find that one is missing. I notified the store they said no problem, bring them in for an exchange. Not that I wanted another 25 mile trip each way to replace something I just bought that was either missing the strap and I just didn't notice (or) it fell off as being defective. I arrive at the store as I was told to do,The girl working even said that they fall off sometimes its happened before.The manager comes over and states that they cannot be returned because he could not put them back on the shelf and sell them as they have been worn. I asked "well why would you put something that is defective back on the shelf for the next victim " In a tone that I haven't heard since being scolded as a child. he cuts me off saying that "the answer is no !!!!" Wow. I only made the trip because I was told to do. I keep my mouth shut and as I'm walking out the door I hear him say" "Have a great day now" in a cowardly attempt to be a "wiseguy" His name was Joseph. Now I cannot attest to the screening process of the store managers there but My only question was why does this idiot think I do? Buy Crocs take a strap off and trade them in for another pair? Does he think I am running some kind of racket to acquire lone Crocs straps? Perhaps to sell them on ebay in a cunning attempt to screw the store out of ....well your guess is as good as mine. This was my very first transaction so i was using the 17% new customer discount so even if somebody is delusional about some crooked motive I had , How would this possibly benefit me in any way whatsoever? With the confrontational manner in which he spoke to me I can only imagine I look like someone that maybe stole his girlfriend or bullied his kid sister back in the day, I really don't know. Anyways the bright side to the story is I would have been back to purchase a Kayak set-up as soon as my truck was back in town.....This genius lost a kayak sale and all that goes with it to the Runnings store next door over a $40.00 pair of Crocs with my discount that were obviously defective in the first place. I hope to share my opinion with this idiot when I see him outside of his store..Long story short I had to drive 45 more miles to Willmar where they were more than happy to fix this ridiculous problem with a Defect label. It took a minute and a half of great customer service that a kind and helpful employee named Edna that showed me how a customer should be treated.I op will never shop at that store again. It wasn't a merchandise issue as the bad pair could not be sold to somebody else anyways. It was a weak person flexing their"Power" Cant wait to run into this poor excuse of a manager on neutral territory so I can tell this clown what I think of him.