As malls go, the Chautauqua Mall is a rather sad example. There just isn't that much here. It…read moreconsists of three anchor stores being Sears, J C Penny and The Bon Ton. Other than that, all very minor and with the only activities as Yelper James points out tweenies running around and elders doing the silver heels walking workouts. Of recent years urbanologists have noted a 25% decline in malls and this mall compared to what it was when it first opened is a mere shell of its former self. Yes, malls are dying off and as you walk through this one, you can't help but sense the impending decay. But for what it is or what is left of it, it's clean enough and crime free hence OK.

Well as far as malls go it's tiny without many stores…read more Stores come and go a lot but sakura and 5 guys are two cool newer places in the mall. Hot topic, Spencers, bon ton, bath and body Works... those places have stuck around for years .

Not much left in the mall and not really worth the trip there. Very run down, parking lot is bad…read more Unless your popping into movie theatre don't waste your time.

Thriving in the late 70s-00s and then dead, Bon Ton, master cuts and. Few other stores remain. The…read moreBon Ton as a really awesome OG 1980s logo! Something to see, Also Dunham Sport's is coming to the former Big Lots location. Hope this mall is brought back to life. Awesome late 70s vibe with all original interior.

The customer service representative that waited on me and my mom was great I didn't catch her name…read morebut she was a blonde female she was very attentive very knowledgeable at her job and made sure we were able to use all our coupons the store was very clean and well stocked very professional and welcoming

My family and I recently stayed at Camp Chautauqua and used Evergreen Outfitters to rent a tandem…read moreKayak and SUP for the day. They helped us pick out a variety of PFDs for our kids ranging from 3-10 yr. Not only is the quality of rentals excellent (better than any kayak/board rental i've ever used) but the staff is extremely friendly and generous! They were able to deliver and pickup our rentals which made things very easy for us. We thoroughly enjoyed going out on the lake several times and were able to take 2 adults and 5 kids out at once with just the tandem and SUP. Would definitely use for future family camping trips!

My wife and I did the moonlight paddle. We were late to show up, but the staff did not get mad or…read moretreat us differently. They cought is up to speed with what was going on . They were more than friendly the whole time.

Great location very nice employees they always have amazing deals boscovs is a must go to store no…read morematter where we travel.

Boscov's is a family-owned department store that has over a few dozen locations throughout the…read moreNortheast United States. The stores sell clothing, footwear, accessories, linens, jewelry, cosmetics, candies, toys, furniture, small appliances, etcetera. Prices are reasonable, and I often can find good bargains. This Boscov's is located in the Erie mall. The store is two floors. On the first floor are mostly clothes, and on the second floor are mostly home goods. Unfortunately, I did not find any clothes that I liked and were in my size. I, however, did find a baking sheet to buy. I had not realized that the baking sheet was on sale for only $5, so then I grabbed a second one to buy. Multiple cash registers throughout the store were open. I had to wait in line for a couple of minutes. My cashier spoke to me nicely, and he accurately rang up my purchase.

When I am in town, I prefer shopping here for basic home and clothing items over other stores in…read morethe area. The Jamestown region already struggles with limited accessibility, variety, and quality in its retail options, and losing JCP and having another empty building in the area would only make that worse. The staff here genuinely seem well-trained (please take note Target and Walmart) and are consistently pleasant to interact with. I think a guy names Juan was famous for his customer service here, although I haven't seen him the last few times, but he was top notch. While JCP might not be the most exciting store, it's reliable for what it offers, and when I am here, I find myself choosing it over the other branded stores nearby.

Fifty percent of the workers are rude dad loves thos store I no longer will shop here I rather…read moretravel to buffalo better customer service I returned two items told they no longer had them and it because they was on sale and sold out I got the sale priced returned to me when I go to the floor I noticed they had few of the shorts and they was not on sale lying to a customer is so uncool then one of the cashiers refuse to give dad his own bag and coupon book because I already got one I was like yeah but he made his own purchase made no sense had bad experience here again you never get bad service at Macy's or Kohls just saying

This is our neighborhood Walmart, and its a common stop for us throughout the month. Whether we're…read morelooking for new clothing, art supplies, or a late-night treat we can always rely on this location having what we need. The staff here are unremittingly friendly, eager and willing to help with whatever you need. Their bathrooms are always kept in immaculate shape so there's never a Walmart horror story during your trips. Their pharmaceutical staff are professional and cheerful and quick to help resolve any issues that come up. While there's a lot of good to say about this location, it does have its occasional hiccups. Whether it's food under the lamp too long or an occasional spill in the produce aisle. Mostly, though, it's a great place.

I placed on an online pickup order from the Olean NY WM. This is the inedible leaf lettuce they…read moredecided to give me. I called asking for a refund; they said I'd have to go back to the store, park and go inside, show them the rotten lettuce at the Service Desk, and then they would refund my money. If I didn't like this option, I could post a review online, so here it is! (to their credit, they did say Have a Nice Day before they hung up on me).

I had issues finding where the Cream Cheese was and an associate named Joseph helped me, he was…read morevery cheerful and attentive!

Needed upgrades on the phones we purchased through Walmart 3 years prior. Everything went…read moresmoothly, or so I thought. My daughter upgraded to a different phone than what I did. Got home and her phone worked perfectly, but my phone wouldn't connect to the network and even on wifi wasn't working. Went back the following day (Sunday) and was told no-one was there to fix the situation. Went back Monday and the person couldn't "get into my account." Had to return a third time and again was told they "Couldn't access my account." Luckily a T-Mobile store was close and after running back and forth, I got a different phone and went on my way. Fast forward 1 week later, I get my T-Mobile bill. The plan I have had for 3 years was changed without discussion or my consent by the Walmart employee. My bill went from $70 to $200. I remember stating more than once that I was very happy with my current plan that had been recommended by a Walmart employee (different person) 3 years before. I now had to spend an hour on the phone with T-Mobile to get this straightened out. Shame on the employee changing my plan without my knowledge, without my consent, and with no discussion.

This mall though dead. Did have some good stores for what it's worth!…read more Dunham's, Maurices , Bath and Body Works, Joann Fabric's, another craft store and some other stores were all still open. It's worth a trip around. Probably wouldn't spend more than an hour here.

The mall smells weird, has broken features, and a rude atmosphere, the main issue being the…read moresecurity guard, he is an old guy with white hair, and was overly rude, suspicious, and agressive in behavior because i was walking around and looking around me, while trying to keep contact with my friends, while giving rude looks and sneers to me because im not of his age group, and being friendly with anyone else like him, not just that, but overall was just giving me "i want to hurt you eyes", dont go here if you arent a balding boomer like the security staff they put here, let alone the overwhelming rudeness and unecessarily hateful staff (that im pretty sure flipped me the bird behind my back for the reasons he was rude above.) will never return and make the lack of reason to go here apparent to anyone i know.

I'm updating my review because there's been more improvements…read more Subs: 3.5 stars out of 5. They really are delicious with high quality ingredients. In store sub line still sucks and it's still slow, but if you pre-order on the app for pickup it's great 80% of the time now. They did cut the meat portions by like 50% in the last 2 1/2 years,forget things like the extra oil on the side, cut it wrong, forget toppings, skimp on toppings... here and there, but it's better than it was. Sushi: 4.5 stars out of 5. Filling portions have gone down some in the last 2 1/2 years, but quality is still good. It's rare to get old mushy avocado in their sushi now. They always have great new rolls to try. Staff are always friendly working that section too. Pizza: 3 stars out of 5. Staff really like to chit chat with the already snail slow sub station staff and take their sweet time. Skimpy on toppings. Not very good pizza especially in NY where we have amazing pizza all over. Deli: 5 stars Always well stocked with friendly fast staff and great selection. Butcher: 5 stars Always great cuts of meat to make the higher costs more worth it most of the time. Steak cost is out of control though compared to other local places. Always clean with friendly staff. Cheese section: 5 stars really great selection and staff. Flourist: 5 stars Perfect long lasting beautiful bouquets for every season and holiday. Produce: 3.5 stars out of 5 They are okay. Some things really don't last very long once you get them home especially the extremely expensive premade fruit trays and salads. Cashiers: 5 stars so fast and friendly in both sections now! Customer service desk: 5 stars great! Grocery pickup: 5 stars Always the best! So fast,accurate, and friendly. Pharmacy: 5 stars Always so friendly and knowledgeable! Beer selection: 5 stars Phenomenal HUGE rotating selections of local and imported beers as well as large great non alcoholic variety. They have beer on the shelves and a walk in cooler too. Shelf stocking staff: 5 stars Always organized, faced, and clean with a good variety. Stocked well 90% of the time and rarely anything out of date or damaged. Parking lot and cart staff: 5 stars It's so clean and debris free. Carts are always orderly as well as restocked quickly. Bonus: If there's ever a spill, broken glass, or garbage anywhere in the store or parking lot staff are on it IMMEDIATELY. Very clean!

I love Wegmans as a store but it's ridiculous what kind of up charge is on the items if you do a…read morepickup. I don't pay extra and any other stores except Wegmans. This is slowly making me shop elsewhere. Aren't people price gouged enough?